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Hey mpujantell,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also make sure that the Appearance->Theme Editor functionality is active on your site. If it’s not, then please include FTP login details as well.
If you want to fix this yourself, then please comment out this line of code on line 196 in /enfold/config-templatebuilder/avia-shortcodes/iconbox/iconbox.php:
'std' => __( 'Click to add your own text here', 'avia_framework' ),Best regards,
RikardJuly 25, 2021 at 8:36 am in reply to: Enfold update – Testimonial slider background color not correct #1312181Hi,
Thanks for the update. I’m seeing all the text as white on my end, except for the link. Could you try loading the site in an incognito or private browser window to see if that helps please? If not, then please post a screenshot of the problem.
About updates; they are the most common cause of things going wrong on a WordPress website. I would highly recommend that you copy your live site to a staging site, where you can perform updates first. If things work as expected there, then you can update your production site after that. If things should go wrong on the staging site, then your live site will still work as it did before.
Best regards,
RikardHi Cliffy,
Thanks for the kind words. We are aiming at releasing a bug fix version of the theme tomorrow, if everything goes as planned.
Best regards,
RikardHey christines26,
We have no official support for that plugin unfortunately, but I’m not sure if I can see the problem on your actual site though. Could you post a screenshot highlighting it, or try to explain a bit further please?
Best regards,
RikardJuly 25, 2021 at 8:24 am in reply to: Change Follow-Link into No-Follow-Link on the Partner Logo elements #1312176Hey Tobias777G,
Please try this in your functions.php file:
function avia_change_partner_logo_rel_nofollow(){ ?> <script> jQuery(document).ready(function($) { $('.avia-logo-slider a').attr('rel', 'noopener noreferrer nofollow'); }); </script> <?php } add_action('wp_footer', 'avia_change_partner_logo_rel_nofollow');Best regards,
RikardJuly 25, 2021 at 8:06 am in reply to: Contact Form – need wider border for required field check #1312175Hey universo,
Could you post a link to where we can see the form in question please?
Best regards,
RikardHi Markus,
Thanks for the screenshot. Could you post a link to where we can see the actual elements on your site as well please?
Best regards,
RikardHi latapie,
Please refer to this thread, if you want to fix these problems yourself: https://kriesi.at/support/topic/icon-box-problem-2/. If you can’t, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardHi mexi,
We are planning the bug fix release of the theme for tomorrow, if everything goes as planned.
Best regards,
RikardJuly 25, 2021 at 7:31 am in reply to: Topic: Kritischer Fehler / Critical error: WP 5.8 | PHP 8.0 | enfold 4.8.4 #1312169Hi Karl,
I tried to reproduce this problem on a test installation running PHP 8.08, but I was not able to. Could you post admin WordPress login details in private to your site where we can see this problem happening please?
Best regards,
RikardHi LM2012,
Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.8.4) to see if that helps please? The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardJuly 25, 2021 at 7:09 am in reply to: Version 4.8.4 – Breaks edit in header & catalogue element items #1312164Hi Autopilot,
Sorry for the problem. We are planning a release for bug fixes tomorrow. If you could roll back until that is available, then I would recommend that you do that.
Best regards,
RikardJuly 25, 2021 at 7:08 am in reply to: Version 4.8.4 – Breaks edit in header & catalogue element items #1312163Hi George,
Thanks for that. Could you share FTP login details in private as well, so that we can try to upload our bug fix version to your site please?
Best regards,
RikardJuly 25, 2021 at 7:03 am in reply to: layerSlider WP doesn't work on safari (desptop or iPhone) #1312162Hi,
Great, I’m glad that you found the problem, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for that. Did you check your setting under Enfold->Social Profiles? If the links are not coming from there, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Great, I’m glad that you got it working. I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey ManolinelNoruego,
I’m seeing yellow on my end, could you try loading the site in an incognito or private browser window please?
Best regards,
RikardJuly 25, 2021 at 6:37 am in reply to: After updating to 4.8.4 a whole section of my website is not working #1312154Hi mchbeck and Justin,
If you should need further help with your sites, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look.
Best regards,
RikardJuly 25, 2021 at 6:36 am in reply to: After updating to 4.8.4 a whole section of my website is not working #1312153Hi computereze,
Thanks for the update, and sorry again for the problem. If everything goes as planned, then we should have a bug fix release available tomorrow. These problems are very likely due to us having restructured many layout builder on the backend.
Best regards,
RikardHi,
Thanks for that. I see the same problem on my end, and I can reproduce the problem on a local installation. I’m not sure if this is theme problem though, since the widget doesn’t display anything when I activate the Twentytwenty-One theme either. Would you be able to verify those results on your end?
Best regards,
RikardHi manchust,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJuly 25, 2021 at 5:56 am in reply to: Issue with Icon Box on Home Page not Showing Text suddenly #1312147Hi Allen,
Thanks for that. I’ve added the fix for you, and your Icon boxes are displaying as they should now. We are planning a bug fix release of the theme for tomorrow, that should fix this problem permanently.
Best regards,
RikardJuly 25, 2021 at 5:27 am in reply to: Customising the formatting of Catalogue Item Descriptions #1312146Hi,
Thanks for the update. Please try this CSS as well:
.av-catalogue-list li { border-bottom: none; list-style-type: disc; }Best regards,
RikardHi Jonah,
You can check out the available Enfold demos here:https://kriesi.at/themes/enfold-overview/. Maybe one of them would fit your new site? If not, then all of the demos can be customised.
Best regards,
RikardHi,
I’m not aware of any solutions like that unfortunately, but this might help you out: https://stackoverflow.com/questions/15255858/set-the-iframe-height-automatically. It’s likely not possible though, since your site is not aware of what content is present on the other site.
Best regards,
RikardJuly 25, 2021 at 4:56 am in reply to: Update to Word press 4.8 and latest child Enfold child theme cause site problems #1312142Hi David,
There were unfortunately some problems introduced with the latest version of theme, but we are planning a bug fix release for tomorrow. If you can hold off with updating until that is available, then please do so.
Best regards,
RikardHi kbee27,
Thanks for the update. All the text in your testimonials is white on my end, except for the names. If you want to change that to white as well, then please add this to Quick CSS:
.home .avia-testimonial-name { color: #fff !important; }Best regards,
RikardJuly 25, 2021 at 4:46 am in reply to: Flyout mobile menu BG color not changing – need help, mobile menu unusable #1312140Hi,
Thanks for the update, so everything is working as it should now then? Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikard -
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