Hi,

Thanks for that. I created a test page, please see private. I got the same problem there, but I couldn’t reproduce the problem on a local installation. I tried activating the parent theme on your site as well, and it’s working as it should after that. Could you try to remove all your customisation, then add them back one to one to see which one is causing this problem please?

Best regards,
Rikard

Hey coolicious,

Thanks for the screenshot. Could you post a link to where we can see the actual elements as well please?

Best regards,
Rikard

Hey garagestudios,

Please see private.

Best regards,
Rikard

Hi Ted,

The latest version of the theme should fix the problems you are having. I saw that you had some concerns about a fix in another thread though, so we can upload the theme manually for you in a separate folder. If you would like us to do that, then please include FTP login details in private as well.

Best regards,
Rikard

Hey throwmeapeanut,

This code is included in the latest version of the theme, but you can add it to your functions.php file until you get the theme updated:

/**
* With WP 5.8 block editor was introduced to widget page. This is currently not supported by Enfold.
* Based on https://wordpress.org/plugins/classic-widgets/ we disable this feature.
*
* If you want to use the new widget page and use a child theme add in functions.php of the child theme:
*
*		$avia_config['use_block_widget_page'] = true;
*
* @since 4.8.4.1
*/
if( ! isset( $avia_config['use_block_widget_page'] ) || $avia_config['use_block_widget_page'] !== true )
{
 // Disables the block editor from managing widgets in the Gutenberg plugin.
 add_filter( 'gutenberg_use_widgets_block_editor', '__return_false' );

 // Disables the block editor from managing widgets.
 add_filter( 'use_widgets_block_editor', '__return_false' );
}

As for the missing updates; please try to install and configure this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

Hi Freshstart,

If you need help with your site, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

Hi,

If the update was made via WordPress or manually via FTP should not affect what you are describing. It sounds more like a caching or minification problem. If this should happen again, then please make sure that you clear all caches from plugins, the server, and local browser. Also make sure that the option to delete old CSS and JS files is activated under Enfold->Performance. You can disable that option again once this are back to normal.

Best regards,
Rikard

Hi,

Thanks for the clarification. There’s nothing like that in the theme by default unfortunately, and I’m not aware of any plugins which would add such functionality either. Since you are doing this outside of WordPress, I don’t think there are any WordPress solutions available.

I did a search for your problem though, you might find solutions in the results. Please see private.

Best regards,
Rikard

Hey Kirstie,

It looks like you have rolled back your site to 4.8.3. Which version of PHP are you running on the server? Do you have any server error logs which we could have a look at?

Best regards,
Rikard

Hey havi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hey rotabeachslush,

Please try to install and configure this plugin, to see if that helps: https://envato.com/market-plugin/

Best regards,
Rikard

Hey wtechgr,

Please try the following in Quick CSS under Enfold->General Styling:

.shop_columns_3 .products .product {
    height: 400px;
    min-height: 400px;
}

.av-product-class-minimal .inner_product_header {
    position: absolute;
    bottom: 0;
}

Best regards,
Rikard

Hi,

Thanks for that. I’m not sure I can see something wrong in your screenshots either, what exactly are you looking to change? If you are referring to the black part on the left side, then that is in the image you are using.

Best regards,
Rikard

Hi,

Thanks for the update. Where can we see the problem you are having? I tried checking your site, but it only displays a login screen.

Best regards,
Rikard

Hi,

Thanks for sharing and for helping out @guenni007 :-)

Best regards,
Rikard