Page 64 – Support | Kriesi.at – Premium WordPress Themes

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March 13, 2025 at 1:09 pm in reply to: Search widget no longer working correctly since update to Enfold 7 #1479243

Rikard
Keymaster

Hi,

Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

March 13, 2025 at 1:08 pm in reply to: background images in color section don’t show #1479242

Rikard
Keymaster

Hi,

The background image is displaying on my end, how can we reproduce the results that you are seeing on your end?

Best regards,
Rikard

March 13, 2025 at 1:07 pm in reply to: Trouble shooting gaps and lines in Parallax Demo #1479240

Rikard
Keymaster

Hi RyanHugo23,

Please open a new thread and try to explain the problem that you are having a bit further.

Best regards,
Rikard

March 13, 2025 at 1:05 pm in reply to: How to add top and bottom border to a specific Color Section #1479239
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
#barra-1 {
  border-top: 2px solid #56267a;
}
```
Best regards,
Rikard
March 13, 2025 at 1:02 pm in reply to: Why do some of my portfolio items have a grey line? #1479238

Rikard
Keymaster

Hey Dandelion222,

Could you post a link to where the grey lines are not visible as well please?

Best regards,
Rikard

March 13, 2025 at 1:01 pm in reply to: Blog page isn’t viewing correctly in Safari #1479237

Rikard
Keymaster

Hey Grainne,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 13, 2025 at 12:58 pm in reply to: problems with portfolio elements #1479236

Rikard
Keymaster

Hey circolosportivoparcodeipini,

I’m not sure that I fully understand the problem that you are having, could you try to explain a bit further please?

Best regards,
Rikard

March 13, 2025 at 12:57 pm in reply to: new bug #1479235

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 13, 2025 at 12:54 pm in reply to: Can’t Add a New Menu Item to Header #1479232

Rikard
Keymaster

Hi,

You can use one of your own, or the one in private. Just remember to post the login details here in this thread.

Best regards,
Rikard

March 13, 2025 at 12:52 pm in reply to: content section below content section #1479231

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did that answer your question @jeel147?

Best regards,
Rikard

March 13, 2025 at 12:51 pm in reply to: Images uploaded to media libray are corrupted with yellow tint #1479230

Rikard
Keymaster

Hi vigilanciamediterranea,

Did you read through the suggestions earlier in this thread? This is not a theme problem, please try temporarily deactivating plugins to see what happens then. If you should need further help, then please open a new thread.

Best regards,
Rikard

March 13, 2025 at 12:48 pm in reply to: Google search results #1479229

Rikard
Keymaster

Hey lara666,

You can set the favicon on the main page of the theme options.

Best regards,
Rikard

March 13, 2025 at 12:47 pm in reply to: Domain instead of site title in SERP #1479228

Rikard
Keymaster

Hi,

Thanks for that, but we cannot influence SERPS for you unfortunately. If the title in SERPS is displaying the title of your site, then the title on your site is correct. You just have to wait for it to be updated.

Best regards,
Rikard

March 13, 2025 at 8:17 am in reply to: Domain instead of site title in SERP #1479212

Rikard
Keymaster

Hey Paolo,

The title on your first site displays this:

Ecommerce per ferramenta completo di cataloghi | Toolbox

Is that correct or not? Note that search engine result pages takes a long time to update, so you might have to wait for at least a week to see the changes. The theme won’t override any settings you have done in your SEO plugins. If you want to see what you site actually contains, then you can inspect the source code in your browser, and have a look inside the head tag.

Best regards,
Rikard

March 13, 2025 at 8:12 am in reply to: Activating Enfold 7.0 crashes the website. I revert back to the old fine #1479211

Rikard
Keymaster

Hey russelltuff,

Thanks for the login details. What happens if you temporarily deactivate all plugins, then activate the new version? If you should need further help, then please share server error logs with us.

Best regards,
Rikard

March 12, 2025 at 6:52 pm in reply to: Special Heading apears light #1479191

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did that answer your question @nicolealbaek?

Best regards,
Rikard

March 12, 2025 at 6:50 pm in reply to: How to add top and bottom border to a specific Color Section #1479190

Rikard
Keymaster

Hey newmediologo,

What is the ID of the section in question?

Best regards,
Rikard

March 12, 2025 at 6:46 pm in reply to: Theme 7.0 from 5.6.5 #1479189

Rikard
Keymaster

Hey Russell,

Please login to our support forum, and open a new thread for technical support. Also please try to explain what happens a bit further, and include server error logs.

Best regards,
Rikard

March 12, 2025 at 6:44 pm in reply to: Strange behavior when I scroll up #1479188

Rikard
Keymaster

Hi janssen-media,

Could you try updating the theme to the latest version (7.0) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

March 12, 2025 at 9:18 am in reply to: Website Very Slow Editing Pages After Updating to Enfold 7.0 #1479143

Rikard
Keymaster

Hi,

Thanks for the update. Please try replacing enfold/framework/php/class-responsive-images.php with this file: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_7_0/framework/php/class-responsive-images.php

Best regards,
Rikard

March 12, 2025 at 9:15 am in reply to: Pill Tab Section not working as expected #1479142

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

March 11, 2025 at 5:56 pm in reply to: Mega menu not showing fully on smaller screens and on ipads #1479107

Rikard
Keymaster

Hi,

File compression compresses style and script files. If you toggle the options, then those files will be regenerated.

Best regards,
Rikard

March 11, 2025 at 5:53 pm in reply to: Website Very Slow Editing Pages After Updating to Enfold 7.0 #1479105

Rikard
Keymaster

Hey NicomIT,

You could try a plugin like to this: https://wordpress.org/plugins/query-monitor/

Best regards,
Rikard

March 11, 2025 at 8:28 am in reply to: Article Proposal #1479062

Rikard
Keymaster

Hey Carina,

I’m not sure what you are referring to, but if you are looking for a guest post on our site then that possibility is not available at the moment.

Best regards,
Rikard

March 11, 2025 at 8:26 am in reply to: Installation Enfold #1479061

Rikard
Keymaster

Hey Sandro,

You shouldn’t have to do anything except register your theme license, please refer to this: https://kriesi.at/documentation/enfold/theme-registration/. Make sure to keep a recent backup of your site, and the theme settings can be exported under Enfold->Import/Export.

Best regards,
Rikard

March 10, 2025 at 7:50 pm in reply to: Enfold is somehow overriding Essential Grid’s lightbox #1479047

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 10, 2025 at 7:49 pm in reply to: Can’t edit home page #1479046

Rikard
Keymaster

Hey Debbie,

Thanks for the login details. What happens if you temporarily deactivate all plugins? If you should need further help, then please share server error logs with us.

Best regards,
Rikard

March 10, 2025 at 7:47 pm in reply to: Different space above menu and below menu? #1479045
Rikard
Keymaster
Hey Jak73,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top #header_main .av-main-nav > li > a {
  line-height: 0;
}
```
Best regards,
Rikard
March 10, 2025 at 7:41 pm in reply to: Layout possible with Enfold? #1479044

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 10, 2025 at 7:41 pm in reply to: Full-with slider cropping #1479043

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 1,891 through 1,920 (of 93,438 total)

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