Page 64 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 1,891 through 1,920 (of 92,382 total)

← 1 2 3 … 63 64 65 … 3,078 3,079 3,080 →

Author

Posts
November 13, 2024 at 2:31 pm in reply to: Huge sizes of /wp-content/uploads/dynamic_avia – how to prevent and fix? #1471232

Rikard
Keymaster

Hey MORTULGAAH,

Did you activate the option to delete old CSS and JS files under Enfold->Performance?

Best regards,
Rikard

November 13, 2024 at 2:30 pm in reply to: text block on color section not displaying on firefox #1471230

Rikard
Keymaster

Hey Munford,

Where can we see and reproduce the problem that you are having? If this is caused by a plugin in your local browser, then there’s likely not much we can do about it.

Best regards,
Rikard

November 13, 2024 at 2:22 pm in reply to: Blog posts not updating automatically #1471229

Rikard
Keymaster

Hi,

Thanks for that. I tried adding a new post and to edit an existing one, and the changes reflect on the front end when doing both. How can we reproduce the problem that you are seeing on your end?

Best regards,
Rikard

November 13, 2024 at 2:17 pm in reply to: There has been a critical error on your website. #1471227

Rikard
Keymaster

Hey Munford,

Both of your sites seem to be working as they should on my end. If this is not reproducible, then it was likely only something temporary.

Best regards,
Rikard

November 13, 2024 at 11:34 am in reply to: I do not have the correct easy slider with all options #1471209

Rikard
Keymaster

Hi,

Thanks for that. Which options are you missing?

Best regards,
Rikard

November 13, 2024 at 11:31 am in reply to: Wordfence scan : “sodium compact” #1471208

Rikard
Keymaster

Hey Hank,

We can’t answer questions about Wordfence unfortunately, please try reaching out to their support instead.

Best regards,
Rikard

November 13, 2024 at 11:30 am in reply to: Change Woocommerce Thank you page title #1471207

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 13, 2024 at 11:29 am in reply to: Advanced Options: Customize Typography Settings not working #1471206

Rikard
Keymaster

Hi,

Thanks for the update. The Advanced styling will override the typography settings, so please set your preferred font sizes there instead.

Best regards,
Rikard

November 12, 2024 at 8:07 pm in reply to: I do not have the correct easy slider with all options #1471171

Rikard
Keymaster

Hey mickhb,

Could you post a link to where we can see the problem that you are having please?

Best regards,
Rikard

November 12, 2024 at 7:26 pm in reply to: Special Heading on mobile size not changing #1471169

Rikard
Keymaster

Hey amandahook62,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 12, 2024 at 7:24 pm in reply to: Advanced Options: Customize Typography Settings not working #1471168

Rikard
Keymaster

Hey Tanja,

Thanks for the login details. I changed the h2 settings under Advanced Styling, but I can’t see any problems on my end. The settings are applying. Did you try using a different browser?

Best regards,
Rikard

November 12, 2024 at 7:11 pm in reply to: homepage google index issue #1471166

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure that I fully understand no, did you try to activate the custom 404 page option again, and then select the option in the list which is not a page? You can check the http response of a page using a tool like this: https://httpstatus.io/

Best regards,
Rikard

November 12, 2024 at 12:54 pm in reply to: homepage google index issue #1471150

Rikard
Keymaster

Hey jb84,

Did you set the page in question as your custom 404 page in the theme options?

Best regards,
Rikard

November 12, 2024 at 9:40 am in reply to: Menue disappeared #1471144

Rikard
Keymaster

Hi,

Thanks for that. Did you check your header settings in the Layout menu while editing the page in question? If you should need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

November 11, 2024 at 9:42 pm in reply to: Logo cutoff and menu too low on mobile #1471118
Rikard
Keymaster
Hey Tanja,

This CSS in Quick CSS is causing that to happen:
```
@media only screen and (max-width: 767px) {
  .responsive #top .logo {
    height: 66px !important;
    width: 100%;
    display: flex;
    justify-content: center;
  }
}
```
Please try removing or adjusting the height.

Best regards,
Rikard
November 11, 2024 at 9:37 pm in reply to: Error when trying to import demos: Curl error 28. Connection timeout #1471117

Rikard
Keymaster

Hey emelie_peterson,

Did you try to manually import the demo? https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-. If that should not work either, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 11, 2024 at 9:35 pm in reply to: Rank Math Plugin Conflict #1471115

Rikard
Keymaster

Hey B-LILT,

If this problem is caused by the plugin, then their support should be in a better situation to help you out. Please try reaching out to them first.

Best regards,
Rikard

November 11, 2024 at 8:31 pm in reply to: All Woocommerce Shop pages start too high #1471113

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 11, 2024 at 8:29 pm in reply to: Tabs too tight #1471112

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 11, 2024 at 8:24 pm in reply to: Menue disappeared #1471109

Rikard
Keymaster

Hey haarsache,

Could you post a link to where we can see the problem that you are having please?

Best regards,
Rikard

November 11, 2024 at 8:24 pm in reply to: error message on theme upload #1471108

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 11, 2024 at 8:23 pm in reply to: menu items alignment #1471107

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you got it working :-)

We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Thanks @guenni007 for helping out.

Best regards,
Rikard

November 11, 2024 at 12:57 pm in reply to: All Woocommerce Shop pages start too high #1471077
Rikard
Keymaster
Hey Monika,

Please try the following in Quick CSS under Enfold->General Styling:
```
.woocommerce-page .content {
  padding-top: 90px;
}
```
Best regards,
Rikard
November 11, 2024 at 12:53 pm in reply to: Tabs too tight #1471076
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
.av-inner-tab-title {
  width: 170px; 
}

.avia_transform .av-tab-arrow-container span {
  left: 33%;
}
```
Best regards,
Rikard
November 11, 2024 at 12:32 pm in reply to: cannot open support tickets with my account. #1471074

Rikard
Keymaster

Hi,

Please follow the link Mike posted earlier to open a new thread on the support forum, we’ll close this thread for now.

Best regards,
Rikard

November 11, 2024 at 11:08 am in reply to: cannot open support tickets with my account. #1471067

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 11, 2024 at 11:07 am in reply to: Making top socket bigger breaks site #1471066

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did the suggestion help you out @whdsolutions?

Best regards,
Rikard

November 10, 2024 at 12:50 pm in reply to: Enfold Version #1470997

Rikard
Keymaster

Hey reqonsult,

No you don’t need anything extra in your installation, the demo can be imported under Enfold->Demo Import.

Best regards,
Rikard

November 10, 2024 at 12:48 pm in reply to: Advance Layout Editor Cannot Edit Existing Blocks #1470996
Rikard
Keymaster
Hi,

Thanks for that. Did you copy some the content from somewhere? There seems to be a lot of unnecessary markup in the content, and some markup which seems to be open as well. For example:
```
<div style="clear: both;"></div>
<div style="padding-top: 2em;">
```
I enabled debug mode under Enfold->Layout Builder->Show advanced options for you, and created a test page. Please see private. The content in the code block element seems to be commented out as well? Please try to remove anything which is not actually used on the page.

Best regards,
Rikard
November 10, 2024 at 12:27 pm in reply to: PHP Fatal error: functions-enfold.php:655 #1470994

Rikard
Keymaster

Hey peterolle,

We haven’t seen that on any of our test installation, and we’ve had no reports from other users either. Is this error reproducible in any way?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 1,891 through 1,920 (of 92,382 total)

← 1 2 3 … 63 64 65 … 3,078 3,079 3,080 →