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  • #1479185

    hello, in the last few days I purchased the latest version of the Enfold theme, since I had Version 3.8 active on WordPress. I managed to install correctly the new version of the theme, everything is fine, the problem is that the portfolio elements are visible in the WordPress, but they are not visible in the site. I don’t know how to activate them on the site, could you help me? thanks

    #1479236

    Hey circolosportivoparcodeipini,

    I’m not sure that I fully understand the problem that you are having, could you try to explain a bit further please?

    Best regards,
    Rikard

    #1479531

    As I mentioned, I purchased the latest version of the Enfold theme because version 3.8 was active on our wordpress and we were having some problems with the site.
    We downloaded and activated the new theme correctly.
    Almost everything works perfectly. We find the pages, the articles.
    The only problem is that the portfolio items are viewable on wordpress but not active on the site.
    Let me explain. If you go to our site http://www.csparcodeipini.it You can see at the top the various items like “Home, Padel, About Us” and others.
    These are active because they are under the pages on wordpress that are active on the site
    They are missing some items that are among the portfolio items.
    I see them on wordpress but they are not active on the site, I would like to figure out how to activate them on the site so that they are visible
    I hope I have explained myself

    #1479588

    Hi,

    Would you mind providing a screenshot of the issue along with the login details for the site? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

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