Hi Giacomo,

Please see private.

Best regards,
Rikard

Hey aliciapotts,

Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for that. I see the same problem on your site, but I can’t reproduce it on test installation. What happens if you disable all plugins? Also please consider updating the theme to the latest version (4.8.6.1): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

Hey siestajoye,

I replied to your request via our contact form, I think that should explain everything you need to do to update and register the theme. Just let us know here or in your contact form request if you should have any further questions for us.

Best regards,
Rikard

Hey Joye,

The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating, and export the theme settings, so that you have a backup of that as well.

You don’t have to worry about the licensing/token until you have moved your site. Once that is done, then please follow this:

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

You can extend your support period at Themeforest.

Best regards,
Rikard

• This reply was modified 4 years, 6 months ago by Rikard.

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hey TBM,

I see the same problem on a test installation. I’ve reported this problem to our developers, a fix will be included in the next version of the theme.

In the meantime, please try this in functions.php:

function avia_set_gutenberg_title_background() { 
?>
<style>
.editor-styles-wrapper .editor-post-title__block textarea {
    background-color: white !important;
}
</style>
<?php
} 
add_action( 'init', 'avia_set_gutenberg_title_background');

Best regards,
Rikard

Hi,

Thanks for the update. I tried logging into your site, but the details you posted are not working. Please check and verify.

Best regards,
Rikard

Hi,

Thanks for that. Your widgets look fine on my end, does this problem occur when you try to add the icons? If so, are we allowed to add them? Also please let us know where you are looking to add them.

Best regards,
Rikard

Hi Oriano,

Please post admin WordPress login details in private to the site which this is not working on, so that we can have a closer look.

Best regards,
Rikard

Hey G Rutstein,

I’m not sure I understand your question, could you try to explain a bit further please?

Best regards,
Rikard

Hi,

I’m being blocked on the login page:

IP-adres geblokkeerd
Je probeert het WordPress dashboard te bezoeken vanaf een IP-adres dat niet bij ons bekend is. Bekijk de stappen hiernaast om jouw IP-adres toe te voegen via jouw xel omgeving. Mocht je er niet uitkomen, lees dan het artikel op onze academy voor het afschermen van het WordPress dashboard.

Which IPs are allowed to access your site? If you could allow the countries in private, then we should be able to access your site.

Best regards,
Rikard

Hi,

Thanks for the update. We didn’t fix anything, all we did was to update the parent theme, so the fix is already included in the current release.

Best regards,
Rikard

Hi,

Thanks for that. First off, could you try updating the theme to the latest version (4.8.6.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also please try to update your PHP version to 7.4 or higher.

Best regards,
Rikard

Hey Francesco,

Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.8.6.1) to see if that helps please? The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard