Hi,

Great, I’m glad that you found a solution, and thanks for the updates. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for the clarification. Do you have WordPress debug mode enabled? If so, then please try turning it off: https://wordpress.org/support/article/debugging-in-wordpress/. We can check it for you, if you share FTP login details with us in private.

Best regards,
Rikard

Hi Christy,

I tried editing one of your pages, and I’m seeing 503 errors on a few resources, like the one in private. Could you share server log files with us? Also please try reaching out to your hosting provider, to see if they know why the server is responding with that error message.

Best regards,
Rikard

Hi,

Thanks for the update. I’m not sure if that would be possible, but send us a link to where we can see the actual slider, and we’ll try to find a solution for you.

Best regards,
Rikard

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi Roman,

Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.8.6.2) to see if that helps please? The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Are you using the SG Optimiser on your site? If so, then please try turning off file compression under Enfold->Performance.

Best regards,
Rikard

Hi,

Thanks for the update. I’m getting an error message on the login link:

Fehler: Der Link zum Zurücksetzen des Passwortes ist abgelaufen. Bitte fordere unten einen neuen Link an.

Could you create the password manually for us please?

Best regards,
Rikard

Hi James,

Thanks for the update. That image seems to be a theme problem, I’ve added this filter in your functions.php file, and it works after that:

/**
 * Filter to skip css file generation.
 * You can add logic to skip for certain pages/posts only.
 * 
 * @since 4.8.6.1
 * @param boolean $create
 * @return boolean					true | false or anything else to skip generation of css file
 */
function custom_avf_post_css_create_file( $create )
{
	return false;
}

add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );

We introduced a new file structure with version 4.8.4, and the new folder might not be read/writeable on your server. If you want us to check that out further for you, then please include FTP login details in private as well.

Best regards,
Rikard

Hi Jobcosupply,

Please try to install and configure this plugin, to see if the update shows up after that: https://envato.com/market-plugin/

Best regards,
Rikard

Hey tauqer30,

I’m not sure I understand your question, could you try explaining your problem a bit further please?

Best regards,
Rikard

Hi bjoern_pfoster,

Could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. After that, then you can set the jQuery version to the default WordPress version in the jQuery migrate plugin.

Best regards,
Rikard

Hey zizibe1,

Please try the following in Quick CSS under Enfold->General Styling:

.avia-chrome .home ul.avia-slideshow-inner .slideshow_align_caption {
  padding-top: 25%;
}

Best regards,
Rikard

Hey beverlystone,

Please try removing this from your Quick CSS:

/*Make hotspots not visible*/
.av-hotspot-blank .av-hotspot-container .av-image-hotspot_inner {display: none;}

Then add this:

.av-hotspot-blank .av-hotspot-container .av-image-hotspot_inner {
    text-indent: 0;
}

Best regards,
Rikard