Forum Replies Created
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September 24, 2021 at 6:20 am in reply to: Easy Slider – Embedded Youtube Video Unavailable #1322110
Hi Rick,
I see that you are running an old version of the theme, could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please check the actual status of your videos on YouTube, as it might have changed.
Best regards,
RikardHi,
Great, I’m glad that you found a solution, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardSeptember 24, 2021 at 5:45 am in reply to: Export -> Import theme settings does not setup menu or widgets #1322101Hi,
Great, I’m glad that you found a solution, and thanks for sharing it. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Maarten,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. You can use the email in private, just remember to post the login details here in this thread.
Best regards,
RikardHey Yvonne_1211,
I get an error message after posting the password:
Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.Could you let us know once your site is accessible again please?
Best regards,
RikardSeptember 24, 2021 at 4:44 am in reply to: Connection lost. Saving has been disabled until you’re reconnected. We’re backin #1322093Hey nahmialm,
Thanks for the login details. First off, could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi Matti,
Thanks for the update. I’m not sure what is going wrong on your end, but neither me or Yigit can reproduce the problems you are having. I did see the blue background at one point while I was helping you, but that seems to be gone now. Please see screenshots in private. Editing is working fine for both me and Yigit as well, and there is no disappearing content after updates on our ends either. I’m not sure how we can reproduce the problems you are seeing on your end, could you try to explain which operating system and browsers you are using when this problem happens please?
Best regards,
RikardHey noordhoekron,
Where can we see and reproduce the problem you are having?
Best regards,
RikardSeptember 23, 2021 at 12:55 pm in reply to: Files not loading, saving or theme editor settings working #1322013Hey RoslinDesign,
Thanks for the login details. Could you give us an example of changes/styling not reflecting on the front end please?
Best regards,
RikardHi,
Thanks for that. Did you upload the image in question under Enfold->Header->Transparency Options? If not, then please try doing so, or use CSS like this:
#top .av_header_transparency.av_alternate_logo_active .logo a > img { opacity: 1; filter: alpha(opacity=1); }Best regards,
RikardHey reinsicht,
Please try unchecking the box to use the menu items as a mega menu under Appearance->Menus, then remove the sub menu items.
Best regards,
RikardHi,
Please try this CSS instead:
@media only screen and (max-width: 767px) { #top #main .template-shop .container:first-child { width: 100%; max-width: 100%; } main.content { padding: 0 7% 0 7%; } }Best regards,
RikardHi Ron,
I’m not sure I understand what you need to edit exactly, could you try to explain your intentions a bit further please?
Best regards,
RikardHey jetsaveurs.com,
Are you using a third party plugin for the functionality you are describing? How do you know that the theme is causing this problem?
Best regards,
RikardHi,
Thanks for the update. Your site seems to be working fine on my end, the demo import is not working though. I’m seeing that the server is returning a 500 internal server error. Please try following this for suggestions on how to rectify the problem: https://kriesi.at/documentation/enfold/import-demos/#demo-import-dont-work-or-demo-data-install-error. If that doesn’t help, then please try reaching out to your hosting provider again, to see if they know why the server responds with a 500 internal server error when trying to import a demo.
Best regards,
RikardHi,
You are likely getting locally cached results, please try clearing all caches from your browser, and restart it.
Best regards,
RikardHi reinsicht,
Please try this CSS as well:
span.mega_menu_title a { font-family: 'nunito' !important; }Thanks @guenni007 for helping out :-)
Best regards,
RikardHey saludesencial,
That message is only a warning, please try inserting the code and save the element in question to see what happens after that.
Best regards,
RikardHi Matt,
Please try to install and configure this plugin: https://envato.com/market-plugin/, to see if that helps. If not, then please include admin WordPress login details in private, so that we can have a closer look at your site.
Best regards,
RikardSeptember 19, 2021 at 1:54 pm in reply to: Conflict between latest version 4.8.6.2 and redirection #1321523Hi,
Thanks for the update. I can’t reproduce the problem you are describing on the latest version of the theme (4.8.6.2), could you give us access to your dev site so that we can see the actual problem please?
Best regards,
RikardHey onedesignprint,
I’m not sure I understand what you are looking to achieve. Could you try to explain your intentions a bit further, or post a screenshot highlighting them please?
Best regards,
RikardHi Marie,
Thanks for that. Could you give us access to your site as well, so that we can have a closer look please?
Best regards,
RikardSeptember 19, 2021 at 1:19 pm in reply to: Critical error when trying to edit specific page #1321512Hi,
Great, I’m glad that it’s working as it should again, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardSeptember 19, 2021 at 1:13 pm in reply to: Color Section background image not working on Phone, Pages acting werid? #1321509Hi,
Great, I’m glad that you found the problem, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Jambar,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { .responsive #top #wrap_all .slide-entry { width: 100%; margin-left: 0; } }Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Hejanni,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { .template-search .post-entry { height: 80px; min-height: 80px; } }Best regards,
RikardSeptember 19, 2021 at 5:40 am in reply to: Strange behaviour of Header menu between 1068px and 1289 px width #1321487Hi Tim,
Thanks for that. I’m not sure exactly where you have added the code you initially referred to, so I added it again at the top of Quick CSS, but with an edited media query value:
@media only screen and (max-width:1024px) { .responsive #top #wrap_all #header { position: fixed !important; } } /* header menu background transparency */ .av_header_transparency{ background-color: rgba(255,255,255,0.7) !important; } @media only screen and (min-width: 1024px) { .av_header_transparency{ background-color: rgba(0,0,0,0.3) !important; } }That seems to be working on my end, could you check on your end as well please?
Best regards,
Rikard -
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