Page 599 – Support | Kriesi.at – Premium WordPress Themes

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Posts
October 8, 2021 at 5:53 am in reply to: No Easy Slider Nav in Mobile #1324039
Rikard
Keymaster
Hi Ralph,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.responsive #top .avia-slideshow-controls a {
  display: inline-block !important;
}
}
```
Best regards,
Rikard
October 8, 2021 at 5:44 am in reply to: Update theme in a multisite #1324038

Rikard
Keymaster

Hi,

Great, I’m glad that you can see the updates now. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

October 8, 2021 at 5:34 am in reply to: Critical error #1324037

Rikard
Keymaster

Hi,

Thanks for the update. We’ll keep this thread open for you.

Best regards,
Rikard

October 8, 2021 at 5:32 am in reply to: Mixcloud embedding issue #1324036

Rikard
Keymaster

Hey myopianc,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, which code did you try which didn’t work?

Best regards,
Rikard

October 8, 2021 at 5:14 am in reply to: botton styling on tribe events #1324034
Rikard
Keymaster
Hey sensiblekaren,

Please try the following in Quick CSS under Enfold->General Styling:
```
div.tribe-events-event-cost a.tribe-common-c-btn {
    background: green;
    color: white;
}
```
Best regards,
Rikard
October 8, 2021 at 5:10 am in reply to: Theme Version Upgrade from 3.5.2 #1324033

Rikard
Keymaster

Hi,

Thanks for the update. Could you copy the site to a staging area, and update there first please? Also please share server error logs with us.

Best regards,
Rikard

October 8, 2021 at 4:53 am in reply to: fatal Error after update on spesific pages #1324030

Rikard
Keymaster

Hey Eliasbolo,

I see that you are running an old version of the theme, could you try updating the theme to the latest version (4.8.6.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you can’t access the backend of WordPress, then please try updating via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install, or use a plugin like this: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/. If you need help with updating, then please include FTP and admin WordPress login details in private. Also please verify that you have backups of your site.

Best regards,
Rikard

October 8, 2021 at 4:48 am in reply to: still problems with boxed pages and menus #1324027

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 8, 2021 at 4:42 am in reply to: Enfold Mobile Version – alle Seiten rechts abgeschnitten #1324026

Rikard
Keymaster

Hi Andrea,

I can’t see any problems on my end, could you try loading the site in an incognito or private browser window to see if that helps please? If not, then please post a screenshot highlighting the problem, and let us know how to reproduce it.

Best regards,
Rikard

October 8, 2021 at 4:30 am in reply to: Logo not displaying #1324024

Rikard
Keymaster

Hi Claudia,

Your logo is displaying fine on my end, and I see that you are running the latest version of the theme already. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

October 8, 2021 at 4:29 am in reply to: Logo not displaying #1324023

Rikard
Keymaster

Hi TheLashCollection,

Sorry for the problem. Could you try updating the theme to the latest version (4.8.6.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

October 8, 2021 at 4:27 am in reply to: menu anchors and menu pages working in 1 menu #1324022

Rikard
Keymaster

Hey Argus2014,

I see that you have added the contact page to your menu already, I’m guessing that you figured it out? If you need further help, then please try to explain the problem you are having a bit further.

Best regards,
Rikard

October 7, 2021 at 12:52 pm in reply to: Update theme in a multisite #1323907

Rikard
Keymaster

Hey CodeSamurai,

Could you try to install and configure this plugin please? https://envato.com/market-plugin/. If that doesn’t help, then please post admin WordPress login details in private, so that we can have a closer look.

Best regards,
Rikard

October 7, 2021 at 12:45 pm in reply to: Fullwidth sub menu align left help #1323906
Rikard
Keymaster
Hey virtualbis,

Please try to set it to left alignment, then add this to Quick CSS:
```
#sub_menu1 {
    padding-left: 39px;
}
```
Best regards,
Rikard
October 7, 2021 at 11:38 am in reply to: Image-Datei anstatt Text für Menu-Link – Wie kann ich Größe justieren? #1323886

Rikard
Keymaster

Hi Daniel,

We might be able to help you out with some CSS, if you could post a link to where we can see the results you are getting.

Best regards,
Rikard

October 7, 2021 at 11:35 am in reply to: Enfold is loosing my content #1323884
Rikard
Keymaster
Hey MyWellnessFamily,

Thanks for the login details. I see that you are adding a lot of custom html markup in your content, and open html tags will unfortunately break the layout builder. I couldn’t find any obvious problems in your content though, but maybe you can spot any open tags in your content? Also please try cleaning up your markup so you don’t add anything unnecessary, like this for example:
```
<span style="">My soul journey - Dein Weg zu Balance, Leichtigkeit und Freiheit</span>
```
Best regards,
Rikard
October 7, 2021 at 11:27 am in reply to: License Error #1323881

Rikard
Keymaster

Hi zahidnavico,

If you buy a new license, then you can use that purchase code to register a new user on the support forum: https://kriesi.at/support/register/

Best regards,
Rikard

October 7, 2021 at 11:19 am in reply to: socket footer has disappeared after recent update #1323878

Rikard
Keymaster

Hi bkatzdesign,

Missing footer; you will have to update header.php, just like I did for you. There is no fix for this, since the structure of the parent header.php has changed. If you are not overriding header.php, then you can delete it from your child theme.

Missing logo; please refer to this: https://kriesi.at/support/topic/hotfix-for-the-missing-logo-issue-on-enfold-4-8-6-4/. We are planning for a bug fix release tomorrow.

Best regards,
Rikard

October 7, 2021 at 11:12 am in reply to: Upload version in subdomain #1323877

Rikard
Keymaster

Hi Cecilia,

Thanks for the update. You should be able to update the theme from the backend then.

Best regards,
Rikard

October 7, 2021 at 11:11 am in reply to: Design crashes in Enfold #1323876

Rikard
Keymaster

Hey mvi,

It might be local caching, please try loading the site in an incognito or private browser window.

Best regards,
Rikard

October 7, 2021 at 11:08 am in reply to: Theme Version Upgrade from 3.5.2 #1323873

Rikard
Keymaster

Hi,

Thanks for the login details. I can’t load your site at all unfortunately, please see private. How can we access the backend of your site?

Best regards,
Rikard

October 7, 2021 at 11:03 am in reply to: Preview Page with different content #1323872

Rikard
Keymaster

Hi,

Thanks for the video. I’m not sure if I’m misunderstanding your question/problem, but things look to be working on the copied page? If the preview is not working on the old page, then something might be wrong with it. Copying all the shortcodes to a new page, should hopefully resolve that.

Best regards,
Rikard

October 7, 2021 at 10:55 am in reply to: still problems with boxed pages and menus #1323870

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

October 7, 2021 at 10:55 am in reply to: Resize image mobile #1323869

Rikard
Keymaster

Hi,

Sorry for the problem, please refer to this for a temporary fix: https://kriesi.at/support/topic/hotfix-for-the-missing-logo-issue-on-enfold-4-8-6-4/. We are planning for a bug fix release tomorrow.

Best regards,
Rikard

October 7, 2021 at 10:44 am in reply to: Failure after theme update #1323866

Rikard
Keymaster

Hey Mr Michael,

Sorry for the problem, please refer to this for a temporary fix: https://kriesi.at/support/topic/hotfix-for-the-missing-logo-issue-on-enfold-4-8-6-4/. We are planning a bug fix release for tomorrow.

Best regards,
Rikard

October 7, 2021 at 10:40 am in reply to: Tab section jumps around & fixed size of customer recommendation #1323862

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

October 7, 2021 at 10:39 am in reply to: cURL error 60: SSL certificate problem: certificate has expired #1323861

Rikard
Keymaster

Hi,

Thanks for the update. I can’t see any login details in this thread, please try sending them again.

Best regards,
Rikard

October 7, 2021 at 10:37 am in reply to: Schriftart wird mobil anders angezeigt #1323860

Rikard
Keymaster

Hi,

Thanks for that. Copperplate is a web safe font, but is not installed on all devices. Please try to download the font in question, then upload it to your server. After that we can give you some custom CSS to use. Please include the full URL of the files you have uploaded in private as well.

Best regards,
Rikard

October 7, 2021 at 10:30 am in reply to: Logo Not Showing after latest update #1323858

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working, and sorry for the problem. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 7, 2021 at 8:25 am in reply to: Enfold 4.8.6.3 – Table of Contents doesn't work #1323849

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 17,941 through 17,970 (of 93,423 total)

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