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Hey Domenic,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardNovember 12, 2021 at 6:29 am in reply to: Colour section ok on preview – missing styling on publish #1328733Hey sensiblekaren,
Could you create a test page where we can see the actual problem please? Also please include admin WordPress login details in private.
Best regards,
RikardHi Matt,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey Monika,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (min-width: 750px) and (max-width: 975px) { .av-logo-container { padding: 0 50px 0 0; } }Best regards,
RikardHey AddonDigital,
Please try the following in Quick CSS under Enfold->General Styling:
.avia-slideshow-arrows a:before { padding-left: 0; padding-right: 0; }Best regards,
RikardNovember 12, 2021 at 6:03 am in reply to: Uncaught Error: Access to undeclared static property: AviaHtmlHelper::$element #1328729Hi,
Thanks for that. The version you are running is compatible with the latest version of WordPress, so the problem is local to your site. I see that you are running an old version of jQuery on the site, could you change that to default version which WordPress uses please? If you need further help, then please include admin WordPress login details in private, so that we can have a closer look.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic.
Best regards,
RikardNovember 12, 2021 at 5:53 am in reply to: Change font-family -> Accordion Toggle + Submit Button #1328726Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardNovember 12, 2021 at 5:51 am in reply to: Menu Issue: Changes in the Menu are not applied in the theme #1328725Hi,
Thanks for the update. I saw that the Events menu item was missing now, so I simply saved the menu and reloaded the front page. It shows up after that. I’m not sure why it’s acting like that, but it might be related to your caching plugin. If you should have further problem with this, then please try clearing the cache from the plugin, or disable it temporarily.
Best regards,
RikardHi,
Great, I’m glad that you found it. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi tjg,
The transparent logo is set under Enfold->Header->Transparency Options, could you try changing it there please?
Best regards,
RikardHi Alex,
Please try this CSS as well:
@media only screen and (max-width: 767px) { .responsive .logo img { max-height: 160px; } }Best regards,
RikardHi,
This problem is caused by the Performance & speed setting in JetPack, when that is turned off it’s working as it should. If you need further help with the setting in that plugin, then please reach out to JetPack support.
Best regards,
RikardHey cvanberkel,
The Enfold Layout Builder is not compatible with Beaver Builder unfortunately, so if you want to use the Layout Builder in Enfold, you would have to rebuild your content.
Best regards,
RikardNovember 11, 2021 at 12:22 pm in reply to: Having a number of mobile and tablet responsive issues #1328648Hi,
This code seems to be causing that to happen:
@media only screen and (min-width: 781px) and (max-width: 1179px) { #header_meta { margin-top: 40px; } }Please try to remove or modify it.
Best regards,
RikardHi,
Thanks for that. I tried checking your front page, but the layout there looks different from your screenshots. Could you post a link to where we can see the elements in your screenshots please?
Best regards,
RikardHi,
If you don’t have the Theme Editor option under Appearance in the WordPress menu, then please ask you hosting provider to activate it, or edit functions.php manually via FTP. You can add it to the very bottom of the file in question.
Best regards,
RikardNovember 11, 2021 at 11:57 am in reply to: Menu Issue: Changes in the Menu are not applied in the theme #1328644Hi,
Thanks for that. I saw that the last menu item was missing, so I saved the menu and reloaded the site. The menu appears as it should after, please review your site.
Best regards,
RikardHey tobiasfries12,
Could you try updating the theme to the latest version (4.8.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If that doesn’t help, then please post admin WordPress login details in private.
If you need to create a token, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHi Julie,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey iveyeng,
Could you try updating the theme to the latest version (4.8.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardNovember 11, 2021 at 8:34 am in reply to: Menu Issue: Changes in the Menu are not applied in the theme #1328625Hi Nicolas,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Greg,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for the update. Do you have a different server which you can try the theme out on? And did you try the suggestion in the article I posted previously? If you need further help, then please check the login details you posted, as they are not working anymore.
Best regards,
RikardNovember 11, 2021 at 8:15 am in reply to: Change link colour and add underline but keep button colors #1328619Hi,
You should be able to set the colours of your choice in the General Styling tab in the element options. If you want separate styling for your buttons, then you can set that under Enfold->Advanced Styling.
Best regards,
RikardHi Damien,
If you update to the latest version of the theme (4.8.7.1), then you can set the order to individual ordering in the column options under Row Screen Options->Column Behaviour When Fullwidth. Then you set the actual order under Advanced->Responsive->Mobile Breakpoint Position.
Best regards,
RikardNovember 11, 2021 at 7:55 am in reply to: White space occuring on the top while scrolling in Mozilla #1328617Hi Szami,
I can’t see any problem on my end using Firefox Developer v95.0b3. Could you post a screenshot or screencast of the problem you are seeing on your end please? Also please let us know which version of the browser you are using.
Best regards,
RikardHey Jallah Saywala,
Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.8.7.1) to see if that helps please? The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard -
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