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  • November 10, 2021 at 9:16 pm #1328570
    ndszamoca

    Hi,

    could you please help me?

    If I open the page in Mozilla Firefox and I scrolling down and up,
    a white space occuring on the top of the page.

    Could you tell me how to fix it?
    Thanks!
    Szami

    November 11, 2021 at 7:55 am #1328617
    Rikard

    Hi Szami,

    I can’t see any problem on my end using Firefox Developer v95.0b3. Could you post a screenshot or screencast of the problem you are seeing on your end please? Also please let us know which version of the browser you are using.

    Best regards,
    Rikard

    November 11, 2021 at 10:35 am #1328635
    ndszamoca

    Hi Rikard!

    I’m using 94.0.1 (64-bit) on Windows 10 64 bit.
    Firefox says it is up to date.
    Picture in the private link.

    The other thing which may be related maybe a plugin problem, that in the FAQ page when I open an FAQ item and left it open and scroll up to the top a white space occuring also,
    But that one is happening in chrome as well.
    The plugin is BWL Advanced FAQ.

    Thanks!
    Szami

    November 12, 2021 at 5:14 am #1328718
    Ismael

    Hi,

    Thank you for the update.

    The main background (Home_Background-3.png) is not loading consistently on Firefox. Maybe because it is 2.4MB in size and almost 8000px tall (see private field). You should cut the background image into smaller parts and apply them as background to different color sections. There is only one color section right now. You should also disable the parallax effect and apply the image as a static background.

    Best regards,
    Ismael

    November 12, 2021 at 12:17 pm #1328782
    ndszamoca

    Hi Ismael!

    Thanks a lot! Actually that was what I was afraid of :D
    I will try what you suggested!

    Have a good weekend!
    Szami

    November 13, 2021 at 7:14 am #1328845
    Rikard

    Hi,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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