Hi Rob,

We don’t provide support via phone unfortunately, could you try to explain the problem you are having a bit further here please?

Best regards,
Rikard

Hi El,

Thanks for the screenshot. Could you post a link to where we can see the actual results you are getting as well please?

Best regards,
Rikard

Hey UEHerwig,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hey RepsHoldings,

The shortcodes for that element doesn’t validate for some reason, and it might be due to incomplete html markup. Like this in the second tab for example:

 	<li style="list-style-type: none;">
<ul>
 	<li style="list-style-type: none;">
<ul>
 	<li style="list-style-type: none;">
<ul>
 	<li style="list-style-type: none;">
<ul>
 	<li style="list-style-type: none;">
<ul>
 	<li style="list-style-type: none;">
<ul>
 	<li style="list-style-type: none;"></li>
</ul>
</li>
</ul>
</li>
</ul>
</li>
</ul>
</li>
</ul>
</li>
</ul>
</li>
</ul>

Could you try to clean up all unnecessary html which you can find in your content please?

Best regards,
Rikard

Hi,

Great, I’m glad that you got it working. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi Thomas,

Did you generate a token for the backend of the old site? If so, then you should be able to remove that in your Themeforest account.

Best regards,
Rikard

Hi,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at the backend of your site.

I’ll close this thread for now, since there are several different questions in it, and the login details for your current site doesn’t seem to be working.

Best regards,
Rikard

Hey hitrev,

The Tenor Sans font is only available in font weight 400: https://fonts.google.com/specimen/Tenor+Sans#standard-styles. Maybe you want to select a different font if you need the text in question bolder? If you are going to keep the Tenor Sans font, then we can look at the styling for the plugin generated content.

Best regards,
Rikard

Hey Veronika,

Please try the following in Quick CSS under Enfold->General Styling:

.home #av_section_1 .av_one_half {
    padding: 0;
}

.home #av_section_1 .av_one_half .slide-entry {
    padding: 0 0 0 15px;
}

Best regards,
Rikard

Hi,

Please try adding the PHP code Ismael sent under Appearance->Theme Editor, then find functions.php in there. Please note that the code in question will be overwritten on updates, unless you install and activate a child theme, then add the code in the child theme instead.

Best regards,
Rikard

Hey vantagepointmg,

I can’t reproduce the problem on my end either, could you try using an incognito browser window on the machine where you are seeing this problem please?

Best regards,
Rikard

Hi,

Thanks for the update. I’m not sure if the redirect is the problem or not, could you try removing it temporarily to see if that makes any difference please? Also try changing the site address to https://www.chosenpeople.com/.

Best regards,
Rikard

Hi,

Would you be able to copy the site to a staging area, and upgrade the PHP version to 8 there, so that we can see the actual problem? I will check with the rest of the team, to see if they can reproduce this problem.

Best regards,
Rikard

Hi Yvon,

I would suggest that you don’t register the license in question until you have moved it to the permanent location. After you have done that, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/. It’s fine to use a license on a development server, without registering it.

Best regards,
Rikard

Hi,

Thanks for the update. What exactly cleared up? I see that you are still running PHP 7.4 on the site, do you still get these warnings and errors when upgrading to PHP 8? If so, then what exact version of PHP 8 are you using then?

Best regards,
Rikard