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December 22, 2021 at 7:23 am in reply to: Footer is not displayed – Enfold version: 4.8.8.1 #1333719
Hi Holger,
Thanks for the login details. I see that you are running a child theme, but I can’t check the content since Appearance->Theme Editor is turned off on your installation. Please turn that on if you should need any further help, or if you want to check it yourself. If you can see header.php in your child theme, then please follow what I wrote earlier in this thread.
Best regards,
RikardHi Ivana,
Great, I’m glad that we could help. We’ll try to implement a check for this in a future version of the theme, so that it’s not possible to input an invalid hex colour.
Best regards,
RikardHey Bruno,
Please try the following in Quick CSS under Enfold->General Styling:
.woocommerce-product-details__short-description ul { margin-left: 20px; list-style-type: disc; }Best regards,
RikardDecember 22, 2021 at 6:55 am in reply to: Caption positioning on Fullwidth Easy Slider "on top" #1333716Hey A,
Please try the following in Quick CSS under Enfold->General Styling:
.slideshow_align_caption { vertical-align: top; }Best regards,
RikardHi,
Yes, that is the problem. The sidebar won’t show if you only use full width elements like Color Sections or Grid Rows. If you add a 1/1 at the bottom of your layout, then it will show next to that.
Best regards,
RikardHi,
This URL is returning a 404 error on my end: https://trikego.com/it/store/, please check it and post a new URL.
Please try this CSS for the categories:
.template-shop .product_meta { font-size: 18px; }Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey RENZCOM,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Holger,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardHi,
Thanks for the update. I get in now, and I can use it, but it’s still very slow on the backend. I tried activating the parent theme to see if that would change anything, but it didn’t. Are we allowed to temporarily deactivate all plugins? If the backend is working as it should on your end, then it might be better that you try it. Also, if you could provide us with FTP access, then we could try to upload a fresh copy of the theme for you.
Best regards,
RikardHi,
Thanks for the video. Theme options not applying; you had some invalid and open CSS in Quick CSS, I fixed that for you. Everything seems to be working when I deactivate the WP-Optimize plugin, but the problems return when I activate it back. Could you try clearing the cache from the plugin in question please? If it still doesn’t work after that, then please try reaching out to their support for further help.
Best regards,
RikardHi,
Please continue in your other thread: https://kriesi.at/support/topic/no-index-at-homepage-due-to-woocommerce/. I’ll close this thread for now.
Best regards,
RikardHi,
Yes, it can prevent the theme settings from applying unfortunately, as does invalid or incomplete CSS code in Quick CSS. I’m glad that we could help though, please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey emandu,
I can’t see anything obviously wrong with front end of your site, could you point out the problems in screenshots please?
Token; please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardDecember 21, 2021 at 11:16 am in reply to: 2 x Sites loading errors -only the background loading #1333625Hey willythompson,
Thanks for the login details. I can’t see any warnings on any of your sites when logging in, maybe that was something temporary?
The problem on the second site is likely caused by the SG Optimiser plugin. Please try disabling file compression under Enfold->Performance, to see if that helps.
Best regards,
RikardHi,
You had an invalid hex colour added in the theme options:
##ded9ebI fixed that for you, and your settings are applying after that.
Best regards,
RikardHi,
Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardDecember 21, 2021 at 8:50 am in reply to: Updating from Enfold 4.8.6.5 to 4.8.8 Interrupts the Layout #1333616Hi,
Great, I’m glad that you found the problem, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Shweta,
Thanks for reaching out to us. We are not accepting guest post at the moment though.
Best regards,
RikardHi,
Thanks for the update. You can find my ip in private, please note that the IP is dynamic though, and it will likely change before you can give us access.
Best regards,
RikardHi,
Please try this CSS instead:
#footer h3.avia-form-success.avia-mailchimp-success { background-color: #163248; }Best regards,
Rikard-
This reply was modified 4 years, 2 months ago by
Rikard.
Hi Magdalena,
I’m not sure I understand what you are looking to change, could you try to explain what you are looking to achieve a bit further please? If you have a screenshot highlighting intentions, then please that with us.
Best regards,
RikardHi,
Great, I’m glad that you got things working, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, best of luck to you :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Giovanni,
Thanks for reaching out to us. We are trying to continuously release new demos, we don’t have a timeline on when new ones will be released though.
Best regards,
RikardHi,
Thanks for the update and feedback. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Please try following this in order to update manually via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install. If you should need further help with this, then please include WordPress and FTP login details in private.
Best regards,
RikardHi,
Thanks for the update. I wasn’t able to connect to your site at all using my regular IP, but I was able to once I switched to a VPN service. I managed to login and check a few things, but then it went back to not connecting at all after that. Could you share server error logs with us please? If you have FTP details, then that would help as well, since the backend of your site doesn’t seem very stable.
Best regards,
RikardDecember 20, 2021 at 4:04 am in reply to: Footer is not displayed – Enfold version: 4.8.8.1 #1333482Hi Holger,
Are you overriding header.php in a child theme? If you are, then you might have to replace that file with the parent theme file, then add your customisation back in after that. If that is not the problem, then please post admin WordPress login details in private, so that we can have a closer look.
Best regards,
Rikard -
This reply was modified 4 years, 2 months ago by
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