Viewing 6 posts - 1 through 6 (of 6 total)
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  • December 20, 2021 at 11:29 am #1333516
    Marc Bijl

    Through e-mail I got the message about a technical error.

    Een fout van het type E_ERROR werd veroorzaakt op regelnummer 311 van het bestand /data/www/agsarchitects.net/www/wp-content/themes/enfold/includes/admin/option_tabs/avia_blog.php. Foutmelding: Uncaught ValueError: Unknown format specifier "S" in /data/www/agsarchitects.net/www/wp-content/themes/enfold/includes/admin/option_tabs/avia_blog.php:311
Stack trace:
#0 /data/www/agsarchitects.net/www/wp-content/themes/enfold/includes/admin/option_tabs/avia_blog.php(311): sprintf()
#1 /data/www/agsarchitects.net/www/wp-content/themes/enfold/includes/admin/register-admin-options.php(293): include('...')
#2 /data/www/agsarchitects.net/www/wp-content/themes/enfold/framework/php/class-superobject.php(246): include('...')
#3 /data/www/agsarchitects.net/www/wp-content/themes/enfold/framework/php/class-superobject.php(197): avia_superobject->_create_option_arrays()
#4 /data/www/agsarchitects.net/www/wp-content/themes/enfold/framework/php/class-superobject.php(146): avia_superobject->init()
#5 /data/www/agsarchitects.net/www/wp-content/themes/enfold/framework/php/class-superobject.php(482): avia_superobject::instance()
#6 /data/www/agsarchitects.net/www/wp-content/themes/enfold/framework/avia_framework.php(108): AviaSuperobject()
#7 /data/www/agsarchitects.net/www/wp-content/themes/enfold/functions.php(196): require_once('...')
#8 /data/www/agsarchitects.net/www/wp-settings.php(546): include('...')
#9 /data/www/agsarchitects.net/www/wp-config.php(122): require_once('...')
#10 /data/www/agsarchitects.net/www/wp-load.php(50): require_once('...')
#11 /data/www/agsarchitects.net/www/wp-admin/admin.php(34): require_once('...')
#12 /data/www/agsarchitects.net/www/wp-admin/index.php(10): require_once('...')
#13 {main}
 thrown

    Trying to login I get a message about a critical error, I guess the error above; this makes me unable to login.

    I’ve seen some related posts, and tried this: https://kriesi.at/support/topic/critical-error-9/#post-1327504

    I cleared browser cache, but it does not make any difference, the error is still there.
    May be because of server cache? But I don’t know how to clear that…

    Really stuck…

    December 20, 2021 at 12:01 pm #1333521
    Ismael

    Hey Marc,

    Thank you for the inquiry.

    We have tried to check the site to see the current theme version but we’re not able to because of the error. Did you try updating the theme to the latest version (4.8.8.1)?

    Best regards,
    Ismael

    December 20, 2021 at 12:32 pm #1333527
    Marc Bijl

    Hi Ismael,

    I’m not able to update the theme through the wp admin dashboard (because I can’t login).
    Will try to do it with FTP, do you have a good manual somewhere about manually updating the theme?

    • This reply was modified 2 years, 4 months ago by Marc Bijl.
    December 20, 2021 at 2:55 pm #1333542
    Rikard

    Hi,

    Please try following this in order to update manually via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install. If you should need further help with this, then please include WordPress and FTP login details in private.

    Best regards,
    Rikard

    December 20, 2021 at 4:35 pm #1333551
    Marc Bijl

    Manually update the theme, now it all seems fine.

    Thnx for the quick reply, support! ;-)

    Can be marked as SOLVED.

    December 21, 2021 at 7:37 am #1333601
    Rikard

    Hi,

    Great, I’m glad that you got things working, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Critical error, unable to login’ is closed to new replies.