Hi,

Thanks for that. I checked your forum account, but it’s still not updated for some reason. Is the Themeforest account which you used to purchase the extended support registered with the email in private? Also, could you share the receipt for your purchase with us in private?

Best regards,
Rikard

Hi Manfred,

Great, I’m glad that you got things working. If you are seeing problems on your site after an update, then flushing caches and CDN would be one of the first things to try in order to solve the problem.

Best regards,
Rikard

Hi Melissa,

Thanks for the login details. Please share FTP login details with us as well, so that we can replace the file in question for you.

Best regards,
Rikard

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for the update. This is a common problem, since the Layout Builder might break if there is open html markup in your content. I tried checking your site, but it’s not loading on my end, please see private. Please let us know how we can login to your site, and how we can reproduce the problem you are having.

Best regards,
Rikard

Hey GWS,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Thanks for the update. I’m not sure which sub text you are referring to, could you post a screenshot highlighting the problem please?

Best regards,
Rikard

Hi Stefan,

Thanks for the login details. I’m not sure what you mean by no start-up text is displayed on the block page. Are you referring to the title of the page maybe? If so then that is as expected, as all content needs to be added manually to posts created with the Layout Builder, including the title of the post.

Best regards,
Rikard

Hi,

Thanks for the update. Are you trying to target the home class on your home page in the code you posted? If so, then please try this instead:

@media only screen and (min-width: 990px) and (max-width: 1440px) { 
.home .maintitle {
font-size: 1.2em;
line-height: 1em;
padding: 0px 1em;
}
}

The # character is used for ID’s only. Also, you might need to be a bit more specific in your CSS, as I see that you have different markup in the element which you applied the class to.

To target the h1 element, you might need something like this:

@media only screen and (min-width: 990px) and (max-width: 1440px) { 
.home .maintitle h1 span {
font-size: 1.2em;
line-height: 1em;
padding: 0px 1em;
}
}

Best regards,
Rikard

Hey Greg,

I changed the font family to the one you wanted for your first header, and that is working as it should. Simply mark the text, then change the font family in the STYLE tab in the edit sidebar.

Best regards,
Rikard

Hey DennoDigital,

I see that you are overriding some files in the shortcode folder in your child theme, could you try updating those with the content from the parent theme please?

Best regards,
Rikard

Hey daves1997,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hey creatorke,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

The problem was likely due to caching, please try clearing all caches next time something like this happens.

Best regards,
Rikard

Hi,

Thanks for the update. I checked on a different Samsung device now, but I still can’t see any problems on my end. Would you be able to record a screencast of the problem please?

Best regards,
Rikard