Page 532 – Support | Kriesi.at – Premium WordPress Themes

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January 27, 2022 at 9:38 am in reply to: Enfold 2017 theme support #1337436

Rikard
Keymaster

Hi,

Thanks for that. First off, could you try updating the theme to the latest version (4.8.9) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

January 27, 2022 at 9:35 am in reply to: Update to version 4.8.9 does not appear #1337435

Rikard
Keymaster

Hi,

Thanks for that. Could you try to install and configure this plugin, to see if that helps please? https://envato.com/market-plugin/

Best regards,
Rikard

January 27, 2022 at 9:33 am in reply to: After latest enfold update, gallery Load More not working #1337432

Rikard
Keymaster

Hi Torsten,

We can’t post the download link in public unfortunately. Please open a new thread and we’ll send it to you there.

Best regards,
Rikard

January 27, 2022 at 9:03 am in reply to: 4 column layout issues on ipad #1337429

Rikard
Keymaster

Hi,

Thank for that update. It’s not a know issue, so we would need to see the actual problem. Maybe you could create a test page?

Best regards,
Rikard

January 27, 2022 at 8:59 am in reply to: AV FONT ICON – displaying in all text boxes? #1337428

Rikard
Keymaster

Hi,

Thanks for the update. What exactly is only working sometimes? Please give an example of where it’s working, and where it’s not.

Best regards,
Rikard

January 27, 2022 at 8:55 am in reply to: main menu overlapping with header logo and page title in browser #1337426
Rikard
Keymaster
Hi mebi,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1375px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Rikard
January 27, 2022 at 5:43 am in reply to: 4 column layout issues on ipad #1337403

Rikard
Keymaster

Hey sky19er,

Thanks for the screenshots, I can’t see that happening on your actual site though, did you manage to find a solution?

Best regards,
Rikard

January 27, 2022 at 5:40 am in reply to: content not shown correctly after changing page from draft to published #1337401

Rikard
Keymaster

Hi,

Thanks for the update. I see the same problem on my end when uploading files to your Media section, but I can’t reproduce the problem on a test installation. Could you try deactivating all plugins, to see if that makes any difference please? Also please try to activate the parent theme, in order to check if the problem is coming from your child theme.

Best regards,
Rikard

January 27, 2022 at 5:34 am in reply to: Update to version 4.8.9 does not appear #1337400

Rikard
Keymaster

Hey NIck,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 27, 2022 at 5:28 am in reply to: Delete/Disable Google Maps #1337398

Rikard
Keymaster

Hey giark1,

You can disable Google Maps under Enfold->Google Services.

Best regards,
Rikard

January 27, 2022 at 5:26 am in reply to: read more button #1337397

Rikard
Keymaster

Hi,

Thanks for the update. We could help you styling it as a button if you like. If you would like that, then please post a link to where we can see the actual element.

Best regards,
Rikard

January 27, 2022 at 5:20 am in reply to: After latest enfold update, gallery Load More not working #1337396

Rikard
Keymaster

Hi Diana,

Sorry for the problem, and thanks for the update. Please let us know if you should need any help with downgrading to the previous version of the theme.

Best regards,
Rikard

January 27, 2022 at 5:18 am in reply to: Frontend load more not work – backend the drag and drop reordering #1337395

Rikard
Keymaster

Hi rethinklights,

If you need further help with this, then open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

January 27, 2022 at 5:17 am in reply to: Frontend load more not work – backend the drag and drop reordering #1337394

Rikard
Keymaster

Hi Lamberto,

It looks this problem was introduced with the new version of the theme. We have reported it to our developers, but we don’t have a solution to offer at the moment though. Please try to downgrade to the previous version, please see private. If you need help with that, then please share FTP login details with us as well.

Best regards,
Rikard

January 27, 2022 at 5:11 am in reply to: Enfold 2017 theme support #1337392

Rikard
Keymaster

Hi,

Thanks for the screenshots. Could you post a link to where we can see the actual results you are getting as well please? If you could create a test page where we can see the problem, then that would be great.

Best regards,
Rikard

January 27, 2022 at 5:09 am in reply to: Color section: background 100% #1337391

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 27, 2022 at 5:07 am in reply to: Filter posts by categories: font size and text colours in the filter categories #1337390
Rikard
Keymaster
Hey ftt123,

The screenshot you posted is not loading, but please try this in Quick CSS:
```
.av-masonry-sort a {
    font-size: 20px;
    color: red;
}
```
Best regards,
Rikard
January 27, 2022 at 5:03 am in reply to: Blog post load other things #1337388

Rikard
Keymaster

Hey Marc,

Could you try updating the theme to the latest version (4.8.9) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

January 27, 2022 at 5:02 am in reply to: Shortcodes Not Working in Advanced Layout Editor #1337387

Rikard
Keymaster

Hey FRBjess,

Where can we see and reproduce the problem you are having?

Best regards,
Rikard

January 27, 2022 at 5:00 am in reply to: Animate Color Section #1337386

Rikard
Keymaster

Hi,

Thanks for the update. What new CSS are you looking to add?

Best regards,
Rikard

January 27, 2022 at 4:51 am in reply to: Burger menu opens in mobile but is blank #1337383

Rikard
Keymaster

Hi,

Thanks for that. The FTP login details are not working though, please check and verify.

Best regards,
Rikard

January 27, 2022 at 4:45 am in reply to: Vorschaut von Editor zeigt alte Elemente #1337382

Rikard
Keymaster

Hi Lisa,

Thanks for that, login details are working now. I’m not sure exactly how to reproduce the problem you are having though, could you try to explain that a bit further please?

Best regards,
Rikard

January 26, 2022 at 2:51 pm in reply to: Enfold Installation – Missing #1337304

Rikard
Keymaster

Hi Markus,

Great, I’m glad that you managed to get the theme installed, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 26, 2022 at 2:50 pm in reply to: Problem font color last update #1337303

Rikard
Keymaster

Hey Alwin,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where on your actual site we can see the problem you are having.

Best regards,
Rikard

January 26, 2022 at 2:49 pm in reply to: Theme: Choices – Responsive Business and Portfolio | Business #1337302

Rikard
Keymaster

Hi Jon,

Enfold comes with its own layout builder, so you won’t need Elementor or WP Bakery. If you still want to use either or those layout builders, then you should be able to, but we have to official support for either of them.

Best regards,
Rikard

January 26, 2022 at 2:44 pm in reply to: Responsive newsletter signup customization #1337300

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 26, 2022 at 2:42 pm in reply to: Vorschaut von Editor zeigt alte Elemente #1337299

Rikard
Keymaster

Hey MennosStuttgart,

Thanks for the login details. The WordPress details you posted didn’t work, so I couldn’t check the problem you are having. Please check and verify, then post working details.

About your problem; could you try updating the theme to the latest version (4.8.9) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

January 26, 2022 at 2:37 pm in reply to: Terms & Conditions #1337297

Rikard
Keymaster

Hey Tim,

I’m not sure which terms and conditions you are referring to, could you try to be a bit more specific please?

Best regards,
Rikard

January 26, 2022 at 1:22 pm in reply to: Some Plugin are Clashing with the Theme #1337284

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working, and thanks for sharing the solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 26, 2022 at 1:21 pm in reply to: Mobile Logo and Menu Issues #1337283

Rikard
Keymaster

Hey Andrea,

Did you try to set the header to custom pixel value under Enfold->Header? If not, then please try that out. If 300 pixels is not enough for you, then we can give you some custom CSS to use.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 15,931 through 15,960 (of 93,423 total)

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