January 26, 2022 at 5:15 pm #1337328
Hi I have a problem with a site.
I updated the latest version of the theme, plugins, changed php version but nothing.
The “load more” in the home does not work and in the backend the drag and drop reordering images in the portfolio items’ masonry gallery does not work.
Can you help me to see that there is an error in this file /config-templatebuilder/avia-shortcode-helpers/class-avia-masonry.php
LambertoJanuary 26, 2022 at 11:14 pm #1337372
same probleme here, till yesterday drag and drop doesnt work any further. latest update is done. do we can work that out, i really need help with that. thanks in advance. MadsJanuary 27, 2022 at 5:17 am #1337394
It looks this problem was introduced with the new version of the theme. We have reported it to our developers, but we don’t have a solution to offer at the moment though. Please try to downgrade to the previous version, please see private. If you need help with that, then please share FTP login details with us as well.
RikardJanuary 27, 2022 at 5:18 am #1337395
If you need further help with this, then open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
RikardJanuary 27, 2022 at 1:13 pm #1337501
Hy Rikard. Thats so nice, thanks for your fast reply. FYI i checked it and i have the issue on every gallery (horizontal,masonry,normal…)
I think i can work around for a while till your developers have a solution for that. I only want to know if that issue is not on my side.
I keep your offers in mind.
Thank you so much!January 27, 2022 at 1:37 pm #1337507January 28, 2022 at 5:34 am #1337615
Thanks for the update. I see the problem on your actual site, but I can’t reproduce it on test installation using 4.8.9 or 126.96.36.199. Are we allowed to temporarily deactivate plugins and themes on your installation? Also please share FTP login details in private, so that we can try to upload a fresh copy of the theme for you.
RikardJanuary 28, 2022 at 10:42 am #1337658January 28, 2022 at 2:00 pm #1337720
Thanks for that. I tried installing the previous version of the theme on your site, but it made no difference unfortunately. The likely reason for this breaking is probably the WordPress 5.9 update, since I can’t reproduce the problem on any version running WordPress 5.8.2. Could you try downgrading WordPress to see if that helps please? https://increasily.com/how-to-downgrade-wordpress/. We can do it for you if you give us permission to so, also please verify that you have backups of your site.
RikardJanuary 28, 2022 at 3:26 pm #1337744January 28, 2022 at 3:42 pm #1337750
I downgraded WordPress version to 5.8.3. Please review your website.
The issue will be fixed in WordPress 5.9.1
This is caused by a regression in the jQuery UI Sortable library, a fix has been released for the library, and will be included in the upcoming release of WordPress 5.9.1
YigitJanuary 28, 2022 at 3:53 pm #1337754January 28, 2022 at 3:55 pm #1337757
You are welcome! Let us know if you have any other questions and enjoy your weekend :)
YigitFebruary 3, 2022 at 1:09 pm #1338678
Hi same problem with “Load More” button in front page on the site below. WP 5.9 Enfold 4.8.9
ThanksFebruary 3, 2022 at 2:34 pm #1338701
Please try to replace these two files located in /enfold/config-templatebuilder/avia-shortcodes/masonry_entries/ and /enfold/config-templatebuilder/avia-shortcodes/masonry_gallery/, with these files:
RikardFebruary 3, 2022 at 2:54 pm #1338704
Hi Rikard, on this site the problem is with the “Load More” button of Portfolio, is this the fix..?
ThanksFebruary 3, 2022 at 3:24 pm #1338713
Same issue here, thanks for the info. Will wait for the next WordPress update and meanwhile insert my photo’s in the gallery, in the correct order.February 3, 2022 at 3:52 pm #1338720
I’ve replaced the two files with the new provided and the “Load more” button works again..
ThanksFebruary 4, 2022 at 4:11 am #1338802
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