Page 531 – Support | Kriesi.at – Premium WordPress Themes

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January 28, 2022 at 5:51 am in reply to: Vertically center icons & text in header / footer #1337620

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 28, 2022 at 5:50 am in reply to: Drag and Drop no longer works in Enfold Gallery #1337619

Rikard
Keymaster

Hi Fapurv,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. Also please let us know where on your actual site we can see the problem.

Best regards,
Rikard

January 28, 2022 at 5:50 am in reply to: Drag and Drop no longer works in Enfold Gallery #1337617

Rikard
Keymaster

Hi ColinWalton,

Thanks for the login details. I’m getting blocked when trying to login though:

Your access to this site has been limited by the site owner
Your access to this service has been limited. (HTTP response code 503)

If you think you have been blocked in error, contact the owner of this site for assistance.

Could you whitelist the countries in private please?

Best regards,
Rikard

January 28, 2022 at 5:46 am in reply to: Design / Layout #1337616
Rikard
Keymaster
Hi,

1. Please try the following in Quick CSS under Enfold->General Styling:
```
#header_main {
    border-top: 10px solid red;
}
```
2. Are you referring to the page title/breadcrumbs? If so, then you can select to not show that in the Layout menu when editing the page. Look for the Title Bar Settings option.

3. Could you try to use the Grid Row element instead please?

Best regards,
Rikard
January 28, 2022 at 5:34 am in reply to: Frontend load more not work – backend the drag and drop reordering #1337615

Rikard
Keymaster

Hi Lamberto,

Thanks for the update. I see the problem on your actual site, but I can’t reproduce it on test installation using 4.8.9 or 4.8.8.1. Are we allowed to temporarily deactivate plugins and themes on your installation? Also please share FTP login details in private, so that we can try to upload a fresh copy of the theme for you.

Best regards,
Rikard

January 28, 2022 at 5:23 am in reply to: Changing fullwidth break point for columsn #1337613

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 28, 2022 at 5:11 am in reply to: First text, than products #1337612
Rikard
Keymaster
Hi Alex,

Please try the following in Quick CSS under Enfold->General Styling:
```
.tax-product_tag .term-description {
    position: absolute;
    top: 10px;
}
```
Best regards,
Rikard
January 28, 2022 at 4:58 am in reply to: I don't receive theme updates notifications #1337608

Rikard
Keymaster

Hi,

Thanks for the update. We’re not sure why it’s not working from the theme options sometimes unfortunately, but the theme files comes from the same place on Envato servers anyway, so it shouldn’t matter.

Best regards,
Rikard

January 28, 2022 at 4:52 am in reply to: Mobile Logo and Menu Issues #1337607
Rikard
Keymaster
Hi,

Thanks for the update. Please try this in Quick CSS to align the burger menu to the right:
```
li.av-burger-menu-main {
  float: right; 
}
```
I can’t see your logo being small though, please post a screenshot highlighting the problem, and what you would like to change.

Best regards,
Rikard
January 28, 2022 at 4:48 am in reply to: 4 column layout issues on ipad #1337606

Rikard
Keymaster

Hi,

Thanks for that. I see that the correct CSS is there, but it’s not applying for some reason. Did you try to clear the old CSS and JS files under Enfold->Performance?

Best regards,
Rikard

January 28, 2022 at 4:42 am in reply to: background color for conainer layerslider #1337605
Rikard
Keymaster
Hi Franz,

Please try this CSS instead:
```
.home #main {
    background-color: #42a0b2;
}
```
Best regards,
Rikard
January 27, 2022 at 3:15 pm in reply to: Update to version 4.8.9 does not appear #1337532

Rikard
Keymaster

Hi,

Thanks for the update. So everything is working as it should now then? Please update the login token if you should need further help with this, it seems to have expired.

Best regards,
Rikard

January 27, 2022 at 3:13 pm in reply to: Vorschaut von Editor zeigt alte Elemente #1337531

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 27, 2022 at 1:48 pm in reply to: Stripe Credit Card Icons Very Big on Checkout Page #1337513

Rikard
Keymaster

Hi Martin,

I checked in both Chrome and Safari, but I can’t see that image in either browser. Did you manage to find a solution?

Best regards,
Rikard

January 27, 2022 at 1:43 pm in reply to: Drag and Drop no longer works in Enfold Gallery #1337511

Rikard
Keymaster

Hey ColinWalton,

This problem was introduced with the new version unfortunately, and we don’t have a solution to offer yet. Could you downgrade to the previous version please? Please see private. If you need help with that, then please include admin WordPress and FTP login details in private.

Best regards,
Rikard

January 27, 2022 at 1:35 pm in reply to: Vertically center icons & text in header / footer #1337505
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
.avia-mozilla #header .social-bar-custom .left a {
  vertical-align: bottom;
}

.avia-safari #header .social-bar-custom a.tellink {
  vertical-align: super;
}
```
Best regards,
Rikard
January 27, 2022 at 1:25 pm in reply to: Bigger Logo #1337503

Rikard
Keymaster

Hey MOOD36_WP,

Thanks for the screenshot. Could you post a link to where we can see the actual elements as well please? If you want to change the size of the header, then you can do so under Enfold->Header.

Best regards,
Rikard

January 27, 2022 at 1:21 pm in reply to: Make Color-section sticky and shrinking #1337502

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 27, 2022 at 12:14 pm in reply to: load more button doesn´t work after update #1337490

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

January 27, 2022 at 12:13 pm in reply to: main menu overlapping with header logo and page title in browser #1337489

Rikard
Keymaster

Hi,

Yes, you can adjust the breaking point yourself by editing the 1375 value to your liking.

Best regards,
Rikard

January 27, 2022 at 10:36 am in reply to: content not shown correctly after changing page from draft to published #1337467

Rikard
Keymaster

Hi,

Please try reaching out to your hosting provider, your might be exceeding your storage plan. If that is not the case, then please try to reinstall WordPress to see if that helps.

Best regards,
Rikard

January 27, 2022 at 10:31 am in reply to: main menu overlapping with header logo and page title in browser #1337464

Rikard
Keymaster

Hi,

Thanks for the update. Why would you activate the parent for adding CSS? If you need help adding the CSS, then please post admin WordPress login details in private.

Best regards,
Rikard

January 27, 2022 at 10:30 am in reply to: load more button doesn´t work after update #1337461

Rikard
Keymaster

Hi,

It should be enough to overwrite the new version yes, but you might want to create a new folder called enfold_old, and upload it there first. Then you can change the name of the current folder, then change the name of the new folder to only enfold. Please don’t overwrite your child theme, as your child is only there to override the parent.

If you need further help with this, then please share WordPress and FTP login details in private, and verify that you have backups of your site.

Best regards,
Rikard

January 27, 2022 at 10:26 am in reply to: Vorschaut von Editor zeigt alte Elemente #1337460

Rikard
Keymaster

Hi,

Thanks for the update and clarification, I’m seeing the same thing on my end as well unfortunately. I’m not sure why that is happening on your home page, but I created a test page, and it seems to be working as it should there. Could you try using that as your home page instead?

Best regards,
Rikard

January 27, 2022 at 9:59 am in reply to: load more button doesn´t work after update #1337450

Rikard
Keymaster

Hi Torsten,

Please check the link in private.

Best regards,
Rikard

January 27, 2022 at 9:55 am in reply to: when inserting a masonry gallery on my website, it is not shown on the page #1337448

Rikard
Keymaster

Hi,

Thanks for the update. I activated the option to delete old CSS and JS files under Enfold->Performance, and it’s showing after that. Please review your site.

Best regards,
Rikard

January 27, 2022 at 9:43 am in reply to: i cant see muy website #1337439

Rikard
Keymaster

Hey eduardodelat,

Thanks for the login details. Could you try updating your PHP version to 7.4 or higher to see if that helps please?

Best regards,
Rikard

January 27, 2022 at 9:38 am in reply to: Enfold 2017 theme support #1337436

Rikard
Keymaster

Hi,

Thanks for that. First off, could you try updating the theme to the latest version (4.8.9) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

January 27, 2022 at 9:35 am in reply to: Update to version 4.8.9 does not appear #1337435

Rikard
Keymaster

Hi,

Thanks for that. Could you try to install and configure this plugin, to see if that helps please? https://envato.com/market-plugin/

Best regards,
Rikard

January 27, 2022 at 9:33 am in reply to: After latest enfold update, gallery Load More not working #1337432

Rikard
Keymaster

Hi Torsten,

We can’t post the download link in public unfortunately. Please open a new thread and we’ll send it to you there.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 15,901 through 15,930 (of 93,420 total)

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