Page 516 – Support | Kriesi.at – Premium WordPress Themes

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February 15, 2022 at 10:26 am in reply to: Main Menu Links #1340663

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2022 at 10:26 am in reply to: Accordion Element as Widget #1340662

Rikard
Keymaster

Hi,

Great, I’m glad that you figured it out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2022 at 9:22 am in reply to: Video player showing url and not video #1340654

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

February 15, 2022 at 9:18 am in reply to: Missing website footer — no header/footer.php file changes #1340653

Rikard
Keymaster

Hi Michael,

Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2022 at 9:15 am in reply to: Gallery gets duplicated #1340651

Rikard
Keymaster

Hi,

Thanks for that. Login details are working, but I still can’t see the galleries duplicating on my end. Did you try loading the page in an incognito or private browser window?

Best regards,
Rikard

February 15, 2022 at 9:11 am in reply to: Static Weforms over Slider #1340650

Rikard
Keymaster

Hi,

Thanks for that. It looks like you have managed to place it over the slider already, could you let us know exactly what you need help with please?

Best regards,
Rikard

February 15, 2022 at 9:02 am in reply to: Adding link to second Logo move up Logo #1340649

Rikard
Keymaster

Hey Semito,

There seems to be some stylesheets missing on your site, so it’s not loading properly on my end. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 15, 2022 at 6:48 am in reply to: Can't Rearrange Gallery Items #1340647
Rikard
Keymaster
Hey cindybird52,

Please try adding this to your functions.php file:
```
function ava_custom_css_admin_mod() {
    echo '<style>
      .wp-core-ui .attachments:after {
          visibility: hidden;
          display: block;
          font-size: 0;
          content: " ";
          clear: both;
          height: 0;
      }
    </style>';
  }
  add_action('admin_head', 'ava_custom_css_admin_mod');
```
Best regards,
Rikard
February 15, 2022 at 6:45 am in reply to: Full width slider disappeared #1340646

Rikard
Keymaster

Hi Frank,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see the problem you are having on your actual site.

Best regards,
Rikard

February 15, 2022 at 6:41 am in reply to: Avia editor its always thinking so i cant access to edit my site #1340645

Rikard
Keymaster

Hi Frank,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/. If you need further help, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

February 15, 2022 at 6:39 am in reply to: Toggle Toolbar Icon Missing #1340644

Rikard
Keymaster

Hey nancyT,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 15, 2022 at 6:38 am in reply to: Using a page as a footer in Enfold #1340643

Rikard
Keymaster

Hi JP,

Logging in seems to work, but everything link I click on the WordPress backend results in an error screen with the message in private. Are you seeing the same on your end? It’s difficult to check your settings if we can’t access the theme options.

Best regards,
Rikard

February 15, 2022 at 6:34 am in reply to: Web Site Creation #1340642

Rikard
Keymaster

Hey ML Johnson,

We develop and maintain a WordPress theme, so that users can easily create their own websites: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990. We are not a web agency, if that is what you are looking for.

Best regards,
Rikard

February 15, 2022 at 6:32 am in reply to: Attempting to Update Enfold to Version 4.8.9.1 – WooCommerce Error #1340641

Rikard
Keymaster

Hey vantagepointmg,

Please send us a temporary WordPress admin login and login URL, and FTP login details, so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please verify that you have backups of your site.

Best regards,
Rikard

February 15, 2022 at 6:30 am in reply to: Repeating full width slides #1340640

Rikard
Keymaster

Hi,

Thanks for the update. Other users have reported the same problem as you, but we still haven’t been able to reproduce it on our test installations. Do you know which version you updated from?

If you want to try and fix this yourself, then please look for the first slider ID in the shortcode. Then you can search for that, and remove all other instances except the first one. We’ll continue to investigate this problem, and hopefully we’ll come up with a solution which is not manual. Until then, we can try to help you out as much as possible here, if you should need it.

Best regards,
Rikard

February 15, 2022 at 6:15 am in reply to: Lighthouse error on burger menu? #1340639

Rikard
Keymaster

Hey zimbo,

I’m not sure why their test is reporting that error to be honest with you, as the UL tag is clearly in the markup.

Best regards,
Rikard

February 15, 2022 at 6:06 am in reply to: Can't get rid of alert saying "Failed to initialize plugin: avia_builder_button" #1340638

Rikard
Keymaster

Hey ColinWalton,

Thanks for the login details. I checked the page in question, but I can’t see the error on my end. Does it help if you check in a different browser?

Best regards,
Rikard

February 15, 2022 at 5:14 am in reply to: Wrong images appears in slider #1340629

Rikard
Keymaster

Hi Eva,

Thanks for the login details. I’ve fixed the problem on both sites, please check so that everything is working as it should.

We’ve had several users report this problem, but we haven’t been able to reproduce it on test installations yet though, so we’re not sure exactly what is causing it to happen.

Best regards,
Rikard

February 15, 2022 at 4:30 am in reply to: mobile phone formatting changed #1340624

Rikard
Keymaster

Hi Buddy,

Great, I’m glad that you got everything working, and thanks for the updates. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2022 at 4:28 am in reply to: background image – color section #1340623

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 15, 2022 at 4:27 am in reply to: Magazine and easy slider out #1340622

Rikard
Keymaster

Hi Omar,

The WordPress login details you posted are not working, please check and verify.

Best regards,
Rikard

February 15, 2022 at 4:20 am in reply to: The theme is broken after migration to the main domain #1340621

Rikard
Keymaster

Hi,

Thanks for the update. Did you make sure that the folder in private was copied over from your old installation?

Best regards,
Rikard

February 15, 2022 at 3:31 am in reply to: fullwidth easy slider change height of image for mobile #1340620
Rikard
Keymaster
Hi Ben,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.avia-fullwidth-slider ul.avia-slideshow-inner {
    height: 219px !important;
}
}
```
Best regards,
Rikard
February 15, 2022 at 3:25 am in reply to: Header – Logo mittig und beidseitig Links #1340619

Rikard
Keymaster

Hi,

Thanks for that. You forgot to add the code to functions.php: https://kriesi.at/documentation/enfold/header/#toggle-id-2. I did that for you, and your widget is showing now.

Best regards,
Rikard

February 15, 2022 at 3:18 am in reply to: Favicon vs. Logo being displayed when sharing website on WhatsApp, FB, etc. #1340618

Rikard
Keymaster

Hey markus-fischer,

If you want to set which image should be used for sharing on social networks, then I would recommend that you use Yoast SEO: https://wordpress.org/plugins/wordpress-seo/

Best regards,
Rikard

February 14, 2022 at 3:49 pm in reply to: Wrong image appears in slider #1340519

Rikard
Keymaster

Hi Eva,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. Also, do you remember which version you updated from?

Best regards,
Rikard

February 14, 2022 at 3:25 pm in reply to: Very big Problem with Enfold / Advanced Layout Builder #1340513

Rikard
Keymaster

Hi,

Thanks for the update. I created a test page with all the text content from the problem block, along with a smiley at the bottom. It’s working as it should though, so maybe it’s due to some specific smilies. Do you remember the exact one you used before?

Best regards,
Rikard

February 14, 2022 at 3:16 pm in reply to: Fullwidth Easy Slider problem after update 4.8.9.1 #1340510

Rikard
Keymaster

Hey keep12,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 14, 2022 at 7:05 am in reply to: Avia Layout builder – post title is displayed above the gallery images #1340447

Rikard
Keymaster

Hi,

You can locate the file in question under Appearance->Theme file editor. If you need help with that, then please include admin WordPress login details in private, and verify that you have backups of your site.

Best regards,
Rikard

February 14, 2022 at 7:04 am in reply to: Accordion Toggle Not Working #1340445

Rikard
Keymaster

Hi,

Great, I’m glad that you got everything working, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 15,451 through 15,480 (of 93,420 total)

← 1 2 3 … 515 516 517 … 3,112 3,113 3,114 →