Hi ian,

I checked the account which is registered with the email you have used to contact us here, and your support is valid until 2022-07-30. Could you try checking again please?

Best regards,
Rikard

Hey keir2012,

Thanks for the login token. I’m not sure exactly what to do in order to reproduce the problem you are having, could you give us step by step instructions please?

Best regards,
Rikard

Hi,

Great, I’m glad that you got it working, and thanks for the kind feedback :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for the update. It looks like the book-free ID is used twice on the page, could you try removing it from the form please?

Best regards,
Rikard

Hi,

It looks like you are running an old version of the theme, the Post Metadata element was implemented recently. Please try updating the theme to 4.9: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If the update doesn’t show up on the backend, then please try to install and configure this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

Hey Manuela,

Could you try adding the ID to the Color Section element instead please?

Best regards,
Rikard

Hi,

We’re always developing new features and elements in the theme, I’m not sure if this particular element will make it in to the theme though.

Best regards,
Rikard

Hi,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hey Tarek,

Thanks for reaching out to us. That is actually a custom element, it’s not part of the Enfold theme.

Best regards,
Rikard

Hi,

Thanks for the update :-)

I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for that. So I take it that using a service like GTMetrix has little interest for you? I checked your site manually, and it loads almost instantly on my end. How exactly are you measuring or seeing slow load times for real user experience?

Best regards,
Rikard

Hi,

Thanks for the update. We’re not very familiar with the Elementor plugin unfortunately, so you would have to contact the authors for further help with that.

Best regards,
Rikard

Hi,

Thanks for that. Please try this CSS as well:

@media only screen and (min-width: 780px) {
.av-main-nav-wrap {
    width: 100%;
}
#top #header .av-main-nav li:nth-child(3) {
    margin-right: 498px;
}
}

Best regards,
Rikard

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard