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Hi Josephine,
I can’t see any blockquotes on the page you linked to, could you post a link to where we can see the actual element which you are trying to target please?
Best regards,
RikardHi Josephine,
I’m not sure if this problem is theme related, does the same problem happen if you activate another theme for example? If it does, then it would likely be better to reach out to the developers of the plugin for further help.
Best regards,
RikardHi Julio,
Please try using the URL format in private instead, to see if that helps.
Best regards,
RikardHi,
Did you register your theme license? If not, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/
If that doesn’t work, then please try to install and configure this plugin: https://envato.com/market-plugin/
If you need further help, then please post admin WordPress login details in private.
Best regards,
RikardHi,
Yes that is correct, updating means simply replacing the file in the child theme with the parent theme file. After that, the customisation can be added back in.
Best regards,
RikardHi,
Thanks for the login details. Your settings start working when I deactivate file compression under Enfold->Performance, but I’m not sure why it’s not working when enabled. Could you share FTP login details with us as well please?
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey prosoundonline,
Please post admin WordPress login details in private to your staging site, so that we can have a closer look.
Best regards,
RikardHi,
Thanks for the update. What is the password for the front page? Also, are we allowed to temporarily deactivate plugins for debugging purposes?
Best regards,
RikardHey daves1997,
You can check all demos here: https://kriesi.at/themes/enfold-overview/
Best regards,
RikardHey dolandr,
Does it make any difference if you rename the plugin folder via FTP? That should deactivate all plugins. If you need help with that, then please include admin WordPress and FTP login details in private.
Best regards,
RikardHey NicoleVA,
Thanks for the login details. I checked in your WP File manager plugin, and it looks to be added in header.php in your child theme. It starts at line 68 and ends at line 75.
Best regards,
RikardHi Paul,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey lapw235,
If you need help with your site, then please post a link to where we can see the actual problem.
Best regards,
RikardHi,
Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
You can use the email in private, just make sure to post the login details here in private, so that all moderators have access to them. You should be able to get FTP login details via your hosting provider.
Best regards,
RikardHey CPM_usa,
Are you overriding footer.php or header.php in a child theme? If so, then try replacing those files with the parent theme files, then add your customisations back in.
Best regards,
RikardHi,
I’m glad that Ismael could help you out, please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Grobi,
Great, I’m glad that Yigit could help you out. Templates which are being overridden in child themes don’t have to be updated in general, but if there is a change in the parent theme file, then the file in the child theme might have to be updated as well, like in this case.
Best regards,
RikardHi,
Great, I’m glad that you found a solution, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Art_Discovery,
I’m not sure exactly what you are looking to change on the page you linked to, could you try to explain your intentions a bit further please? If you are a screenshot highlighting what you would like to achieve, then please share that with us.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic.
Best regards,
RikardHi,
I removed the margin you added in the element options, then added padding to it instead using CSS in Quick CSS. Please review your site.
Best regards,
RikardHi Liana,
We can upload the new version of the theme for you in a separate folder on your current site, that gives you an opportunity to try it out, and quickly switch back if something should go wrong. If you would like help with that, then please include admin WordPress and FTP login details in private.
Best regards,
RikardHey dcarlsondesign,
You should be able to do that with the Yoast SEO plugin: https://themeskills.com/disable-media-attachment-pages-wordpress/
Best regards,
RikardHi,
Thanks for the update, and for letting us know. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey anabeleng2,
Could you try updating the theme to the latest version (4.9) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please try the suggestions in this article: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
Rikard
