Page 472 – Support | Kriesi.at – Premium WordPress Themes

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April 27, 2022 at 7:19 pm in reply to: Enfold Page Builder will Not Load or Enfold Theme settings fail to Save etc #1349699

Rikard
Keymaster

Hi Jamie,

Could you try updating the theme to the latest version (4.9.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

April 27, 2022 at 7:17 pm in reply to: new email #1349698

Rikard
Keymaster

Hi Corinna,

The email in private is not registered on our support forum. Maybe you registered using a different email?

Best regards,
Rikard

April 27, 2022 at 7:15 pm in reply to: direction of sub menu links #1349697
Rikard
Keymaster
Hey limedrop,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .av-main-nav #menu-item-116 ul ul {
    left: 207px;
}
```
Best regards,
Rikard
April 27, 2022 at 7:11 pm in reply to: Horizontal Gallery on mobile #1349696

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 27, 2022 at 7:10 pm in reply to: Fonts not loading properly in certain pages in Safari #1349694

Rikard
Keymaster

Hi,

I can’t see that happening on my end, and the code I sent wouldn’t affect that either. Where can we see the actual problem you are describing?

Best regards,
Rikard

April 27, 2022 at 7:07 pm in reply to: Variable item – Don't show correct item image after choosing color #1349693

Rikard
Keymaster

Hey BenjaminSpeedtsberg,

Could you post a link to where we can see the actual problem please?

Best regards,
Rikard

April 27, 2022 at 6:56 pm in reply to: SendInBlue integration of prospects using Enfold contact form #1349690

Rikard
Keymaster

Hey Arsène,

Enfold only comes with Mailchimp support unfortunately. Maybe you could look for a dedicated contact form plugin which supports Sendinblue?

Best regards,
Rikard

April 27, 2022 at 6:52 pm in reply to: background image not responsive on ipad #1349689

Rikard
Keymaster

Hi Andreas,

Thanks for the screenshots. First off, could you try updating the theme to the latest version (4.9.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

April 27, 2022 at 6:49 pm in reply to: Gallery thumbnails duplicated #1349688

Rikard
Keymaster

Hi Johan,

I tried looking for the pages in your screenshots, but I can’t seem to find them. I can’t see the problem on the pages in private, so please link directly to where we can see the actual problem. The login details your posted don’t seem to be working either, please check and verify.

Best regards,
Rikard

April 27, 2022 at 6:44 pm in reply to: Mobile Responsiveness – Phone Browser zoom at 110% and text wrapping incorrectly #1349687

Rikard
Keymaster

Hi Donal,

Yes, please try adding it to Quick CSS.

Best regards,
Rikard

April 27, 2022 at 6:43 pm in reply to: Text Block animation #1349686

Rikard
Keymaster

Hi,

Thanks for the update. Did you try adding the ml3 class to the element which you want to animate?

Best regards,
Rikard

April 27, 2022 at 10:24 am in reply to: Slider Revolution Colours #1349647

Rikard
Keymaster

Hi,

I’m not familiar with the slider you are using, so if you are looking for help from us, then we’ll give you CSS to use. If you want to check the CSS yourself, then you can inspect the element in question in your browser, in order to check its class or ID.

Best regards,
Rikard

April 27, 2022 at 10:22 am in reply to: Sub Menu Items #1349646

Rikard
Keymaster

Hi,

Yes, we’ll try to come up with a solution for that in a future release.

Best regards,
Rikard

April 27, 2022 at 10:21 am in reply to: Fonts not loading properly in certain pages in Safari #1349645
Rikard
Keymaster
Hi,

I tried uploading the font again, with all variations included. Could you check if it’s working now please? If not, then please link directly to the page where it’s not working as it should. You can use this CSS to change the font family for placeholders in the forms:
```
#top .avia_ajax_form .text_input {
    font-family: 'nunito';
}
```
Best regards,
Rikard
April 27, 2022 at 9:05 am in reply to: Move Logo Down #1349638

Rikard
Keymaster

Hi,

I couldn’t get it working with z-index unfortunately, but it looks like it will display everything if you make it slightly smaller. You could try to adjust the transform and min-height values.

Best regards,
Rikard

April 27, 2022 at 8:54 am in reply to: bluebubble #1349636

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 26, 2022 at 6:31 pm in reply to: Change Button Color on Contact Form #1349583

Rikard
Keymaster

Hi,

Great, I’m glad that Nikko could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 26, 2022 at 5:53 pm in reply to: Theme change RT 17 to enfold is not working #1349579

Rikard
Keymaster

Hi,

Thanks for the update. Enfold can only import theme settings and templates from other Enfold installations, not general WordPress content. If you are looking to import content from another site, then please use the WordPress import functionality.

Best regards,
Rikard

April 26, 2022 at 5:50 pm in reply to: Woocommerce Category Page #1349578

Rikard
Keymaster

Hi,

Thanks for sharing :-)

Best regards,
Rikard

April 26, 2022 at 5:48 pm in reply to: Mobile Responsiveness – Phone Browser zoom at 110% and text wrapping incorrectly #1349577

Rikard
Keymaster

Hey Donal,

Could you share a screenshot highlighting the problem please?

Best regards,
Rikard

April 26, 2022 at 5:46 pm in reply to: full width easy slider type big and black #1349576

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 26, 2022 at 5:46 pm in reply to: Header behavior not working correctly #1349575

Rikard
Keymaster

Hi,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 26, 2022 at 5:44 pm in reply to: Horizontal Gallery on mobile #1349573

Rikard
Keymaster

Hey MarcassinFou,

Could you try updating the theme to the latest version (4.9.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please share a screenshot highlighting the problem.

Best regards,
Rikard

April 26, 2022 at 5:21 pm in reply to: Cookie consent bar position and size #1349569
Rikard
Keymaster
Hi,

1. Try this CSS, and replace the example colour with your own rgba:
```
div.avia-cookie-consent {
    background-color: rgba(255, 255, 255, 0.5);
}
```
2.
```
.avia-cookie-consent-wrap .avia-button {
    your code goes here
}
```
3. We don’t have a solution for that unfortunately.

Best regards,
Rikard
April 26, 2022 at 5:15 pm in reply to: Move Logo Down #1349567

Rikard
Keymaster

Hi,

It might be possible with CSS, but it’s easier if you add it to the actual image.

Best regards,
Rikard

April 26, 2022 at 5:09 pm in reply to: Sub Menu Items #1349563

Rikard
Keymaster

Hi,

We don’t have a solution for that unfortunately.

Best regards,
Rikard

April 26, 2022 at 5:09 pm in reply to: Slider Revolution Colours #1349562

Rikard
Keymaster

Hi,

I can’t see the CSS being added to your site at all, but the code I sent targets the correct ID. If you can’t get it working, then you might want to consider reaching out to the authors of the slider you are using.

Best regards,
Rikard

April 26, 2022 at 5:00 pm in reply to: Fonts not loading properly in certain pages in Safari #1349560

Rikard
Keymaster

Hi,

Thanks for that. I tried uploading the font in question again, and it works as it should after that. If you need other font weights which are not included in the files I uploaded, then please try deleting the previous versions, and upload the font again.

Best regards,
Rikard

April 26, 2022 at 4:51 pm in reply to: Avia Layout Builder not loading #1349559

Rikard
Keymaster

Hey sihart20,

Thanks for the login details. Could you include the URL for your site as well please?

Best regards,
Rikard

April 26, 2022 at 4:48 pm in reply to: Theme change RT 17 to enfold is not working #1349557

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
Author

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Viewing 30 posts - 14,131 through 14,160 (of 93,423 total)

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