Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1349649

    We have items in several colors and there for we use the Variable product feature in Woocommerce.

    But when we choose one of the possible colors, the image are stock on the first item image.


    #1349693

    Hey BenjaminSpeedtsberg,

    Could you post a link to where we can see the actual problem please?

    Best regards,
    Rikard

    #1349761

    The problem appears on this product: https://gs-outdoor.dk/ib-laursen-altanpotte-til-ophaeng/

    If I remove the product picture, it works, but then there is no product picture shown in the category page: https://gs-outdoor.dk/ib-laursen/

    #1349772

    Hi,

    Thanks for that. First off, could you try updating the theme to the latest version (4.9.2.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private, so that we can have a closer look.

    Best regards,
    Rikard

    #1349784

    I’ve updated the theme to 4.9.2.2, but it seems like it still don’t work. I posted admin login credentials in private in order for you to take a look. Thank you.

    #1349921

    Hi,

    Thanks for that. I’ve been able to reproduce this problem on a test installation, it looks to be a problem with the theme. I’ve notified our developers about the problem, and I’ll let you know here once they have come up with a solution.

    Best regards,
    Rikard

    #1351004

    Hi!

    Thank you for your patience.

    Looks like you are using the Advance Layout Builder for the product. The variation image switch should work properly when using the classic editor which will load the default product template containing the original product gallery. Please make sure to set the Enfold > Shop Options > Product gallery settings to the second option (Woocommerce 3.0 product gallery).

    Cheers!
    Ismael

    #1351013

    Hi Ismael,

    Thanks, we figured it out.

    #1351029

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

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