Page 471 – Support | Kriesi.at – Premium WordPress Themes

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April 28, 2022 at 7:11 pm in reply to: How can I change the "return to top" styling? #1349870

Rikard
Keymaster

Hi,

Thanks for the update. Where we can we see the problem you are having with the sidebar?

Best regards,
Rikard

April 28, 2022 at 7:08 pm in reply to: Fullwidth Easy Slider Button won't align to center at bottom #1349868

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 28, 2022 at 7:07 pm in reply to: Make small icon list icons bigger #1349865

Rikard
Keymaster

Hi,

Thanks letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 28, 2022 at 7:01 pm in reply to: Enfold Page Builder will Not Load or Enfold Theme settings fail to Save etc #1349862

Rikard
Keymaster

Hi,

Thanks for the update. I tried editing your home page, and it’s working as expected on my end as well. Could you try using a different browser, or an incognito or private browser window please?

Best regards,
Rikard

April 28, 2022 at 5:03 pm in reply to: Footer Columns not aligned since last update #1349851

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 28, 2022 at 5:02 pm in reply to: Enfold Page Builder will Not Load or Enfold Theme settings fail to Save etc #1349850

Rikard
Keymaster

Hi,

Thanks for the update. I’m seeing this on your site now:

Fatal error: Allowed memory size of 2097152 bytes exhausted (tried to allocate 20480 bytes) in /var/www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/grid_row/cell.php on line 969

Please try to increase the memory allocated to PHP on your installation: https://wordpress.org/support/article/editing-wp-config-php/. If you need help with that, then please try reaching out to your hosting provider.

Best regards,
Rikard

April 28, 2022 at 5:00 pm in reply to: After update to 4.9.2, the site header and footer break. #1349849

Rikard
Keymaster

Hi,

Thanks for the login details. Please include FTP login details as well, so that we can replace the old files for you.

Best regards,
Rikard

April 28, 2022 at 4:29 pm in reply to: Footer Columns not aligned since last update #1349842

Rikard
Keymaster

Hi,

No, just add what I posted last.

Best regards,
Rikard

April 28, 2022 at 4:27 pm in reply to: Sidebar on page template Download Manager Pro #1349841

Rikard
Keymaster

Hi,

Great, I’m glad that you found the solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 28, 2022 at 4:07 pm in reply to: Enfold Page Builder will Not Load or Enfold Theme settings fail to Save etc #1349839

Rikard
Keymaster

Hi,

What exactly will not allow you to install anything? I see that you don’t even have Enfold installed on the site now?

Best regards,
Rikard

April 28, 2022 at 4:04 pm in reply to: Delete phone number #1349837

Rikard
Keymaster

Hey NicoleVA,

You can remove that under Enfold->Header->Extra Elements.

Best regards,
Rikard

April 28, 2022 at 3:59 pm in reply to: Footer Columns not aligned since last update #1349833
Rikard
Keymaster
Hi,

Please try adding this CSS as well:
```
#footer .widget {
    padding-top: 20px;
}
```
Best regards,
Rikard
April 28, 2022 at 3:55 pm in reply to: Make small icon list icons bigger #1349831

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 28, 2022 at 3:53 pm in reply to: Burger Menu missing #1349829

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 28, 2022 at 3:52 pm in reply to: Pages not working after updating the theme #1349828

Rikard
Keymaster

Hi,

Thanks for the update, it would be great if you could set up a staging site. We’ll keep this thread open for you.

Best regards,
Rikard

April 28, 2022 at 12:35 pm in reply to: Add jQuery code to Enfold #1349812

Rikard
Keymaster

Hi,

You can use the is_page conditional: https://developer.wordpress.org/reference/functions/is_page/. You can find the page ID in the URL when you edit it.

Best regards,
Rikard

April 28, 2022 at 11:43 am in reply to: Pages not working after updating the theme #1349789

Rikard
Keymaster

Hi,

Thanks for the update. We would have to see the actual problem in order to help you out, would you be able to update on a staging copy of the site first maybe?

Best regards,
Rikard

April 28, 2022 at 11:41 am in reply to: Link Insertion Inquiry #1349788

Rikard
Keymaster

Hey Aisha,

Thanks for reaching out to us. We are not accepting guest posts at the moment though.

Best regards,
Rikard

April 28, 2022 at 10:45 am in reply to: Checkbox #1349785
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.page-id-632 #element_avia_7_1 input {
  top: 7px;
}
```
Best regards,
Rikard
April 28, 2022 at 9:14 am in reply to: Variable item – Don't show correct item image after choosing color #1349772

Rikard
Keymaster

Hi,

Thanks for that. First off, could you try updating the theme to the latest version (4.9.2.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private, so that we can have a closer look.

Best regards,
Rikard

April 28, 2022 at 9:08 am in reply to: new email #1349771

Rikard
Keymaster

Hi,

Thanks for the update, I can’t find any users with that email either though. Do you still have your purchase code? If so, then please post it in private.

Best regards,
Rikard

April 28, 2022 at 9:05 am in reply to: How to customize top bar – The small bar above the header #1349770
Rikard
Keymaster
Hi Alan,

Please try the following in Quick CSS under Enfold->General Styling:
```
#header_meta {
    background-color: #eee; 
    border-color: red;
}
```
Best regards,
Rikard
April 28, 2022 at 9:01 am in reply to: Add jQuery code to Enfold #1349769
Rikard
Keymaster
Hey nasi,

Is the code supposed to go on every page, and should it be loaded in the header or footer? You can try this code in functions.php, if you want to load it on every page and in the header:
```
function wedesignshanghai_custom_plugin_jquery(){
?>
YOUR CODE GOES HERE
<?php
}
add_action('wp_head', 'wedesignshanghai_custom_plugin_jquery');
```
Best regards,
Rikard
April 28, 2022 at 8:58 am in reply to: Fonts not loading properly in certain pages in Safari #1349767

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 28, 2022 at 8:53 am in reply to: Enfold Page Builder will Not Load or Enfold Theme settings fail to Save etc #1349766

Rikard
Keymaster

Hi,

Please try to install and configure this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

April 28, 2022 at 8:51 am in reply to: Gallery thumbnails duplicated #1349764

Rikard
Keymaster

Hi,

Thanks for that. I still can’t see the problem on any of the pages you linked to though, please see screenshot in private. Could you try using a different browser, or an incognito or private window in your current browser please?

Best regards,
Rikard

April 28, 2022 at 8:46 am in reply to: Enfold Showcase #1349763

Rikard
Keymaster

Hi,

Thanks for sharing @thinkjarvis :-)

Best regards,
Rikard

April 27, 2022 at 7:19 pm in reply to: Enfold Page Builder will Not Load or Enfold Theme settings fail to Save etc #1349699

Rikard
Keymaster

Hi Jamie,

Could you try updating the theme to the latest version (4.9.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

April 27, 2022 at 7:17 pm in reply to: new email #1349698

Rikard
Keymaster

Hi Corinna,

The email in private is not registered on our support forum. Maybe you registered using a different email?

Best regards,
Rikard

April 27, 2022 at 7:15 pm in reply to: direction of sub menu links #1349697
Rikard
Keymaster
Hey limedrop,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .av-main-nav #menu-item-116 ul ul {
    left: 207px;
}
```
Best regards,
Rikard
Author

Posts

Viewing 30 posts - 14,101 through 14,130 (of 93,420 total)

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