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Hi,
Thanks for the clarification. Where can we see the actual elements?
Best regards,
RikardHey mvi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Great, I’m glad that you found the problem. Does the same thing happen if you activate Yoast SEO back?
Best regards,
RikardHi Ray,
Thanks for the login details. Please turn off file compression under Enfold->Performance, as there is conflict with that functionality and the SG Optimiser plugin.
Best regards,
RikardHey Paolo,
Thanks for the login details. Could you try updating the theme to the latest version (4.9.2.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi Matt,
I’ve never heard of any of our customers having to pay, but billing details is a requirement from Google. As far as I can see here, the embedded option is unlimited, and thus free: https://mapsplatform.google.com/pricing/
Best regards,
RikardHey tsvweinsberg,
Thanks for the screenshots. I’m not sure I understand your intentions though, maybe due to poor translation from Google Translate. Could you please post a link to where we can see the elements in question, and try to explain what you would like to achieve a bit further please?
Best regards,
RikardHi Nicholas,
I checked your account, and it says you have valid support until 2022-06-22, could you try logging in again please? You might have to use a different browser.
The theme licenses are valid for life, but support licenses expire. If you need to extend support at some point, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best regards,
RikardHi,
You can’t combine the default editor with the Enfold layout builder unfortunately, but you can design your own product pages using the Layout Builder though. You might be able to use a hook as well: https://www.businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/
Best regards,
RikardHi,
You won’t break anything if you switch the editor in the theme options, the Enfold Layout Builder will remain the same.
Best regards,
RikardHi,
Thanks for the update. Does it make any difference if you deactivate all plugins? If not, then please share FTP login details with us as well, so that we can try to upload a fresh copy of the theme for you.
Best regards,
RikardHi,
Great, I’m glad that you found the culprit. We can’t debug problems with third party plugins unfortunately, maybe you could try reaching out to the plugin developers for further help?
Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.toggle_wrap .toggle_content { color: #000; background-color: #fff; }Best regards,
RikardHi Tiffany,
Thanks for the screenshots. Could you post a link to where we can see the actual elements as well please?
Best regards,
RikardMay 11, 2022 at 10:21 am in reply to: Extra White Space Under Full Width Easy Slider On Mobile #1351328Hi,
Thanks for the update. Could you share FTP login details with us as well please?
Best regards,
RikardHey Tiffany,
Thanks for the screenshot. Could you post a link to where we can see the actual elements as well please?
Best regards,
RikardHi,
Thanks for that. I turned off the page specific CSS creation on your site, and that seems to have helped. Please review your site, and let us know if this should happen again.
/** * Filter to skip css file generation. * You can add logic to skip for certain pages/posts only. * * @since 4.8.6.1 * @param boolean $create * @return boolean true | false or anything else to skip generation of css file */ function custom_avf_post_css_create_file( $create ) { return false; } add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );Best regards,
RikardMay 10, 2022 at 7:42 pm in reply to: Caption Title – unable to multi line text in full screen slider(continuous text) #1351267Hey spyway,
Did you try using the br tag? https://www.w3schools.com/TAGS/tag_br.asp
Best regards,
RikardHey Ryan,
I see the problem on your site, but I can’t reproduce it on a test installation. Does it make any difference if you deactivate all plugins?
Best regards,
RikardMay 10, 2022 at 6:30 pm in reply to: Endfold-child theme Frontpage Settings not changing and a critical error #1351242Hi Tamara,
Thanks for the update. The security plugin on your site might be blocking the update to come through, could you please try to install and configure this plugin? https://envato.com/market-plugin/
Best regards,
RikardHi Olivier,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardHi,
Thanks for the update. I’m not sure exactly what is going wrong unfortunately, but since it’s only happening on one post, then it’s likely related to the content on that particular post. It’s hard to find out exactly what content is responsible though. Does it make any difference if you switch to the Classic Editor on the main page of the theme options?
Best regards,
RikardHi Gerry,
Could you try downgrading the PHP version to see if that changes anything? Something between your current version, and 7.4 for example. If you get the same error after that, then please post admin WordPress login details in private. If you have server error logs, then please share them with us as well.
Best regards,
RikardHi,
Thanks for the update. Could you please link to a page where we can see the actual problem then?
Best regards,
RikardHey donillo,
I’m not aware of any such plugins unfortunately. Maybe you could try searching for one? https://wordpress.org/plugins/
Best regards,
RikardHi,
Thanks for the update, we’ll keep this thread open for you.
Best regards,
RikardHey Chrilles,
Thanks for the login token. The problem seems to be a conflict with the SG Optimiser plugin. Could you try turning off file compression under Enfold->Performance, to see if that helps?
Best regards,
RikardHey greigmckean83,
Thanks for the login details. Could you try updating the theme to the latest version (4.9.2.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi Matt,
I’m seeing this error message on your contact page: https://console.cloud.google.com/projectselector2/billing/enable?pli=1. Could you try adding billing details to the Google account which was used to create the key please?
Best regards,
Rikard -
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