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Hey solf,
Did you register your theme licenses? https://kriesi.at/documentation/enfold/theme-registration/. If the updates still won’t come through after that, then please try to install and configure this plugin: https://envato.com/market-plugin/
Best regards,
RikardHi,
Thanks for the screenshots. Please try to replace footer.php and header.php in your child with the parent theme files, then add your customisations back in after that. If you need help with that, then please share FTP login details in private as well, and verify that you have backups of your site.
Best regards,
RikardAugust 21, 2022 at 3:20 pm in reply to: Unable to change separator/whitespace size to thiner #1362346Hey Sovietovic,
I’m not sure I fully understand what you are looking to adjust, could you post a screenshot highlighting your intentions please?
Best regards,
RikardHi,
Thanks for the update. If your site breaks when updating it, then we would have to see the actual error in order to help you out. Could you copy the site to a staging site, and update there first maybe?
Best regards,
RikardHey Pradeep,
We are not web designers, we only develop and maintain a WordPress theme which you can use to create your own website. You can purchase it here, should you be interested: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
Best regards,
RikardHey gb,
Are you adding it to your main menu? If so then you can set that under Appearance->Menus. If you can’t see the Link Target selection, then go to Screen Options in the top right hand corner and select to show it there.
Best regards,
RikardHi,
I tried logging in with the details in private, and I got this message back:
ERROR: Too many failed login attempts. Please try again in 8268 hours.
Best regards,
RikardHi,
Thanks for that. Please try this in Quick CSS:
.av-accordion-tab-sort-filter .taglist a { display: inline-block; }Best regards,
RikardHey woogie07,
Where can we see and reproduce the problem you are having?
Best regards,
RikardHey covertsecurity,
Thanks for the login details. Where exactly are you seeing these problems? Did you try following the suggestions in the thread you linked to?
Best regards,
RikardHi,
Thanks for the update and clarification. I updated the page in private a few times, but I can’t see any problems on my end. Do you have sure way of reproducing what you are seeing on your end?
Best regards,
RikardHi,
Thanks for the update. I deleted that button, and everything seems to be working as it should on my end. Maybe there’s a problem with your local browser? You could try using a different one to see if that helps.
Best regards,
RikardHi,
In most cases you would want to enable file merging, as it will generate fewer theme files. If you should need any further help with this, then please include admin WordPress and FTP login details in private.
Best regards,
RikardHi,
No, it’s doesn’t seem to make much sense unfortunately. We’ll keep this thread open for you though.
Best regards,
RikardHi,
The site you linked to is not loading on my end, please check the URL and post again.
Best regards,
RikardHi,
Thanks for that. If your staging site works as it should, then the reply from WPEngine makes no sense. Do you know if there are any big differences between the two sites? Did you try any general debugging on the live site, such as deactivating all plugins or activating the parent theme?
Best regards,
RikardHi,
Thanks for the feedback, we’ll try to add this feature in the near future.
Best regards,
RikardHi,
Thanks for the update. So how does that explain the same error being there when Enfold is not active? This is very likely a local server or site problem, as we have had no other reports from other user having the same problem, and we can’t see it happening on any of our test installations.
I haven’t worked with WPEngine for a long while, but I remember it being easy to create staging/development sites using their hosting. Would you be able to add something like that which we could access? It would be great if it was a clean WordPress installation, without any plugins or themes.
Best regards,
RikardHey kMistDesign,
Did you turn on the option to delete old CSS and JS files under Enfold->Performance?
Best regards,
RikardAugust 19, 2022 at 8:07 pm in reply to: Change caption box styling for full width slide show #1362215Hi,
Could you share the CSS you are using for mobile, and let us know exactly where you put it?
Best regards,
RikardHi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
We’re looking to implement a similar feature for the header as with the footer page feature in the future, I’m not sure when that will be available though.
Best regards,
RikardHi,
Thanks for the update. I tried deleting that buttons, but it’s still working on my end. Please see screenshot in private.
Best regards,
RikardHey enzowillemstad,
Please try to replace header.php in your child theme with the parent theme file, then add your customisations back in after that.
About the 180px margin; where can we see the actual problem on your site?
Best regards,
RikardHi Peter,
Could you post a link to where we can see the actual element on your site please?
Best regards,
RikardHey limedrop,
Did you check your settings in the Responsive tab in the element options? If you need further help, then please post a link to where we can see the actual problem.
Best regards,
RikardHi,
You can use the theme without a child theme, although we recommend that you install a child theme to begin with, even if you think that it’s not needed. Using the theme options works exactly the same when using a child compared to using the parent theme.
Best regards,
RikardHi Franz,
Please try this in Quick CSS in order to hide the sub menu on mobile:
@media only screen and (max-width: 767px) { .av-submenu-container { display: none; } }I’m not sure about your other question though. Are you looking to hide the burger menu on mobile too?
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. I’ll close this thread for now then,
please open a new thread if you should have any further questions or problems.Best regards,
Rikard -
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