Page 378 – Support | Kriesi.at – Premium WordPress Themes

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September 29, 2022 at 8:55 am in reply to: Enfold Version: 4.6.3.1 – Not compatible with PHP 8.1 #1366849

Rikard
Keymaster

Hi,

We can’t say if something will go wrong during the update or not unfortunately. But you could backup your theme settings under Enfold->Import/Export for example. You could also perform the update on a staging site first, to make sure that everything works as expected there.

Best regards,
Rikard

September 29, 2022 at 8:53 am in reply to: I want to contact your marketing team of kriesi.at #1366846

Rikard
Keymaster

Hey Sehran Ali,

Thanks for reaching out to us. We don’t have a product by that name.

Best regards,
Rikard

September 28, 2022 at 8:20 pm in reply to: advertising inquiry-kriesi.at #1366797

Rikard
Keymaster

Hi,

Thanks for the update, I’ll close this thread for now then.

Best regards,
Rikard

September 28, 2022 at 3:38 pm in reply to: Update Questions #1366734

Rikard
Keymaster

Hi,

1. The theme files on Themeforest are always the latest version, please download them from there.

2. You can export your theme settings under Enfold->Import/Export as a backup, though your settings should be kept after an update as well.

Best regards,
Rikard

September 28, 2022 at 3:36 pm in reply to: Change the colors of the product page #1366733

Rikard
Keymaster

Hi,

Thanks for the update. So you want a different setting on all pages except the home page? If so, then it would likely be better to set your preferred settings in the theme, then add custom CSS for the home page only. Could you do that first of all please?

Best regards,
Rikard

September 28, 2022 at 3:01 pm in reply to: Woocommece Thumbnails are square since last theme update #1366729

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 28, 2022 at 3:00 pm in reply to: Update Questions #1366728

Rikard
Keymaster

Hi,

You can always download the latest version from your Themeforest account, please check there.

Best regards,
Rikard

September 28, 2022 at 2:59 pm in reply to: Change the colors of the product page #1366727
Rikard
Keymaster
Hi,

Try this instead:
```
.woocommerce  #avia-menu .menu-item > a > .avia-menu-text {
    color: #F1F1EE !important;
}
```
Best regards,
Rikard
September 28, 2022 at 2:56 pm in reply to: Message d'erreur #1366726

Rikard
Keymaster

Hey Pooki,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 28, 2022 at 2:55 pm in reply to: style sheet #1366725

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure why you removed the theme? All pages can be accessed under Pages in the WordPress menu. Please upload the theme again, and if you need a child theme, then you can download one there: https://kriesi.at/documentation/enfold/child-theme/

If you need help with installing the child theme, then let us know here.

Best regards,
Rikard

September 28, 2022 at 2:52 pm in reply to: close please #1366724

Rikard
Keymaster

Hey mvanstee,

Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 28, 2022 at 2:16 pm in reply to: Woocommece Thumbnails are square since last theme update #1366719

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 28, 2022 at 2:14 pm in reply to: Update problem on Enfold theme #1366716

Rikard
Keymaster

Hi Andrei,

Please try to update the theme via FTP to see if that helps: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install

Best regards,
Rikard

September 28, 2022 at 2:07 pm in reply to: Update Questions #1366714

Rikard
Keymaster

Hi ictsystem ,

Enfold is compatible with PHP 8. Please try to install the latest version of the theme (5.1.2): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

September 28, 2022 at 2:03 pm in reply to: On mobile device with Qwant, my website don't show all the items #1366710

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help from us.

Best regards,
Rikard

September 28, 2022 at 2:00 pm in reply to: Change the colors of the product page #1366708
Rikard
Keymaster
Hi,

Thanks for the update. Please try this in Quick CSS:

1.
```
.woocommerce  #avia-menu .menu-item > a > .avia-menu-text {
    color: #F1F1EE;
}
```
2.
```
.single-product #av_section_1 {
    background-color: #F1F1EE;
}
```
Best regards,
Rikard
September 28, 2022 at 12:30 pm in reply to: Change the colour of screen background on scroll #1366699

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 28, 2022 at 12:29 pm in reply to: Enfold Version: 4.6.3.1 – Not compatible with PHP 8.1 #1366698

Rikard
Keymaster

Hi,

Enfold has never been free. If you don’t own a license for the software that you are using, then I would suggest that you purchase one here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

Best regards,
Rikard

September 28, 2022 at 12:26 pm in reply to: advertising inquiry-kriesi.at #1366697

Rikard
Keymaster

Hey Melisa,

Thanks for reaching out to us. We are not accepting advertisements on our site at the moment though.

Best regards,
Rikard

September 27, 2022 at 7:12 pm in reply to: Ampersand in different layout font #1366629

Rikard
Keymaster

Hi,

All you need to do is to add the ampersand character in a Special Heading element, the rest will be done for you: https://wpexpert.se/enfold/special-ampersand/

Thanks @guenni007 for helping out :-)

Best regards,
Rikard

September 27, 2022 at 6:44 pm in reply to: Column spaces #1366620
Rikard
Keymaster
Hey Tilman,

Please try the following in Quick CSS under Enfold->General Styling:
```
.avia-content-slider .slide-content {
  padding: 0 20px; 
}
```
Best regards,
Rikard
September 27, 2022 at 6:42 pm in reply to: Can't login to get help from your support #1366617

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 27, 2022 at 6:39 pm in reply to: Editor does not display all content #1366616

Rikard
Keymaster

Hey renp4,

Did you check your content for any html tags which might be left unclosed? If not, then please try doing so. If you need further help, then please post admin WordPress login details in private, and let us know where we can see the actual problem.

Best regards,
Rikard

September 27, 2022 at 6:37 pm in reply to: Image Displayed when sending website link #1366615

Rikard
Keymaster

Hi,

Here’s a guide on how to use Yoast SEO: https://yoast.com/beginners-guide-yoast-seo/

You can search the WordPress plugin repository for additional plugins: https://wordpress.org/plugins/

Best regards,
Rikard

September 27, 2022 at 6:34 pm in reply to: PHP 8 errors array to string conversion error #1366614

Rikard
Keymaster

Hey GrandPrixGrandTours,

Could you try updating the theme to the latest version (5.1.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you should need further help, then please check the login details you posted, as they are not working.

Best regards,
Rikard

September 27, 2022 at 6:32 pm in reply to: Enfold Version: 4.6.3.1 – Not compatible with PHP 8.1 #1366613

Rikard
Keymaster

Hi,

I’m not sure I follow what you are saying. If you didn’t purchase the theme, then how could you possibly receive updates for it? If you want to know if you own a license, then please check the downloads section of your Themeforest account.

Best regards,
Rikard

September 27, 2022 at 5:00 pm in reply to: Enfold_Child Theme can't find parent Enfold Theme after manual update to 5.x #1366597

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 27, 2022 at 4:57 pm in reply to: Image Displayed when sending website link #1366596

Rikard
Keymaster

Hey Scott,

The theme doesn’t have functionality for setting which image should be used when sharing. You can try using a plugin like Yoast SEO: https://wordpress.org/plugins/wordpress-seo/. Note that you might have to use other plugins or third party code in order to target different platforms or sharing media.

Best regards,
Rikard

September 27, 2022 at 4:53 pm in reply to: Enfold Version: 4.6.3.1 – Not compatible with PHP 8.1 #1366595

Rikard
Keymaster

Hi,

It looks like your token doesn’t have the correct permissions, please refer to this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

Also please note that your purchases should show up in the Envato Market plugin, if your token is correct.

Best regards,
Rikard

September 27, 2022 at 4:49 pm in reply to: Problems with Hamburger Menu Enhold Theme #1366593

Rikard
Keymaster

Hi Marko,

Please try to install and configure this plugin, to see if the updates will come through there: https://envato.com/market-plugin/

Best regards,
Rikard
Author

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Viewing 30 posts - 11,311 through 11,340 (of 93,423 total)

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