Forum Replies Created
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November 19, 2022 at 11:25 am in reply to: Noob to Enfold Theme – What is recommended to update Pages #1373184
Hi,
Thanks for that. The site you linked to is not loading on my end, please check the URL.
All you need to do is to drag different layout and content elements onto your layout, please see screenshot: https://snipboard.io/Mp9FKL.jpg
Best regards,
RikardNovember 19, 2022 at 11:21 am in reply to: Slider no longer goes across the full width after update #1373183Hi,
Thanks for the update. I tried removing the slider in question from your home page, but it’s still showing after that. Do you have any server caching being applied?
Best regards,
RikardNovember 19, 2022 at 11:16 am in reply to: New versions of Enfold not available on Theme Update via Enfold Dashboard #1373182Hey tlchase,
Please try to install and configure this plugin: https://envato.com/market-plugin/
If you should need further help, then please include admin WordPress login details in private.
Best regards,
RikardHi,
Great, I’m glad that we could help you out, and thanks for the kind feedback :-)
Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardNovember 19, 2022 at 11:13 am in reply to: header and footer aren't showing the color settings #1373180Hey yifatcohen,
Thanks for the video. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardNovember 19, 2022 at 11:10 am in reply to: Site has a critical error – whole site down (all of a sudden) #1373179Hi jasonpohl,
This is a server error message, but I’m not sure what is causing it unfortunately. Could you try reaching out to your hosting provider for clarification please?
Best regards,
RikardHi,
Please try to update via the Envato Market plugin instead: https://envato.com/market-plugin/
Best regards,
RikardNovember 18, 2022 at 9:15 pm in reply to: Site has a critical error – whole site down (all of a sudden) #1373153Hi jasonpohl,
What happens if you activate the parent theme, or deactivate all plugins? If that should not change anything, then please share server error logs with us.
Best regards,
RikardNovember 18, 2022 at 8:59 pm in reply to: The package could not be installed. The theme is missing the stylesheet style.cs #1373152Hey Susanne,
Please unzip the file you are trying to install, then upload enfold.zip inside the extracted file.
Best regards,
RikardNovember 18, 2022 at 8:58 pm in reply to: Noob to Enfold Theme – What is recommended to update Pages #1373151Hey oliverwardle,
Enfold comes with its own Layout Builder, that is what we recommend to use. Elementor is not a supported plugin unfortunately.
If you need further help then please post admin WordPress login details in private.
Best regards,
RikardNovember 18, 2022 at 8:55 pm in reply to: Slider no longer goes across the full width after update #1373150Hey STW-ND,
Could you try updating the theme to the latest version (5.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardNovember 18, 2022 at 8:54 pm in reply to: page with Avia Table showing as blank in Edit page #1373149Hi,
Thanks for that. I can’t see any error messages on the page unfortunately, so there aren’t any clues as to what could be going wrong. Does the same thing happen if you activate a different theme? You could also try to duplicate the page, you will need to use a page duplication plugin if you want to try that out.
Best regards,
RikardHi,
Thanks for that. Please try this for the product page:
.wc_gc_send_as_gift_checkbox input { width: auto; }Then this for the my account page:
.woocommerce-MyAccount-Giftcards-form .wc_gc_redeem { margin: 4px 0 20px 0; }Please note that most of the elements in your screenshot are using default WooCommerce styling. If you were to override that, then it would reflect globally on your site. We can’t target only that section unfortunately, except for the button.
Best regards,
RikardNovember 18, 2022 at 3:59 pm in reply to: Update to Enfold 5.2.1 breaks footer and other child elements #1373116Hi,
You can check why the CSS is not applying on your production site by following these steps:
1. Inspect the element in your browser on your old site.
2. Find the element ID or class
3. Check which CSS is applying to it.
4. Repeat step 1 and 2 on your new site.
5. Check the difference between the two
6. Modify the old CSS with updated classes or ID’s.If ID’s are changed in core files, then the CSS has to be updated accordingly. It doesn’t really matter if the CSS is placed in a child theme or not.
The best way to detect changes after updates would be to perform the update on a staging site first, then you wouldn’t introduce problems on your production site. You could also check the theme changelog and check if any of the ID’s or classes you are targeting in your custom CSS has been changed. Please note that ID’s and classes rarely change though.
Best regards,
RikardHi,
Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for the update. The problem is likely coming from your child theme then, could you try to remove everything from it, then add your customisations back one after one to see when things start breaking? If you could share server error logs with us, then we could likely see what line of code is causing this problem.
Best regards,
RikardHey daineax,
You can add an ID or class to the button in the element options, under Advanced->Developer settings. You can then target your custom button like this:
.your-button class .avia-button { color: red; font-size: 24px; background-color: green; }Best regards,
RikardHey daineax,
You can add a custom class or ID in the element option, go to Advanced->Developer Settings. Your class will be added to the container element, so if you are looking to target the image, your CSS would look like this:
.image-class img { padding: 10px; }Best regards,
RikardNovember 18, 2022 at 2:18 pm in reply to: There has been a critical error on this website. Travel demo #1373090Hi,
Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
You need to add something to the widgets under Appearance, otherwise the theme will show default content.
Best regards,
RikardHi,
You can try the version in private, I can’t say if it will work with the current version of WordPress though. Note that the PHP version you are running is not supported by WordPress either.
Best regards,
RikardHey clause2,
Did you check your settings for the custom 404 page in the theme options? Make sure that your home page is not set there. Also please try activating each option and make sure no page is selected in either state.
Best regards,
RikardNovember 18, 2022 at 1:45 pm in reply to: page with Avia Table showing as blank in Edit page #1373079Hey GWS,
We haven’t had any other users report this problem, as far as I’m aware. If you need further help, then please include admin WordPress login details in private.
Best regards,
RikardHi,
Thanks for the update. You can see all installed themes under Appearance in the WordPress menu. If you want to use your child theme, then it has to be the active theme.
Best regards,
RikardHi,
Thanks for that. Please make sure that you have set the correct menu as your main menu under Appearance->Menus.
Best regards,
RikardHi Slawek,
The latest version of Enfold is 5.2.1, and you can download it from your Themeforest account. Please follow this if you haven’t registered your theme license: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHi,
Thanks for the update. If you don’t intend to override any core theme files, then you don’t need a child theme. We do recommend that you install one any way though, since you might need one in the future.
I’m still not sure I understand this question, why do you need to move content from old pages into demo page? I had a look at the page you are referring to, and that is not created using the Enfold Layout Builder, which would explain the lack of styling.
Best regards,
RikardHi,
The login URL is the same as you posted before, and the error message is still the same.
Best regards,
RikardNovember 17, 2022 at 6:49 pm in reply to: Stars not showing in ratings – show up when I switch themes #1372989Hey tedfinch,
The stars are added using a background image, but that image doesn’t exist in the location specified. Could you share FTP login details with us, so that we can try to find the image in question. Also, which plugin is adding this?
I tried the WordPress login details, but they don’t seem to be working. Please check and verify.
Best regards,
Rikard -
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