Page 335 – Support | Kriesi.at – Premium WordPress Themes

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January 10, 2023 at 3:40 pm in reply to: Innenabstand wird nicht umgesetzt #1378152
Rikard
Keymaster
Hi,

This CSS coming from the file in private is overriding your settings:
```
#top .flex_column {
    padding: 0px!important;
}
```
Please try removing the styling in question.

Best regards,
Rikard
January 10, 2023 at 3:38 pm in reply to: Child theme not installing, please install enfold error message. #1378151

Rikard
Keymaster

Hey olafeldtbrynell,

The parent theme folder needs to be called enfold, did you make sure that is the case?

Best regards,
Rikard

January 10, 2023 at 12:36 pm in reply to: Innenabstand wird nicht umgesetzt #1378114

Rikard
Keymaster

Hey MaxBlank,

Could you post a screenshot highlighting the problem please?

Best regards,
Rikard

January 10, 2023 at 12:33 pm in reply to: Align the icon box #1378112

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

January 10, 2023 at 12:32 pm in reply to: Pagination disappears on some pages #1378111

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 10, 2023 at 12:27 pm in reply to: Theme #1378109

Rikard
Keymaster

Hi,

Thanks for the update. Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

January 9, 2023 at 9:22 pm in reply to: sorry problem #1378063

Rikard
Keymaster

Hey Paul ,

I’ve updated your email now.

Best regards,
Rikard

January 9, 2023 at 9:14 pm in reply to: Backend very slow #1378061

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 9, 2023 at 8:13 pm in reply to: Avia icon alignment when used next to text #1378054

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 9, 2023 at 8:12 pm in reply to: Backend very slow #1378053

Rikard
Keymaster

Hi,

Great, I’m glad to hear that it’s fast again. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 9, 2023 at 7:48 pm in reply to: Cooke bar message #1378048

Rikard
Keymaster

Hi,

Your WordPress login page URL is password protected via htaccess, please share those login details as well.

Best regards,
Rikard

January 9, 2023 at 7:46 pm in reply to: Theme #1378046

Rikard
Keymaster

Hey Federico,

Are you going to use the theme on two different sites/domains? If so, then a single license is only valid for one domain. If you have more than one domain, then you would need an additional license. You can buy a new license at the same place where you bought the first one.

Best regards,
Rikard

January 9, 2023 at 7:42 pm in reply to: long time loading on backend #1378045

Rikard
Keymaster

Hey jb84,

First of all, please update the theme to the latest (5.3.1.1) version: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If that doesn’t help, then try to install a plugin like this to see what is consuming resources on your installation: https://wordpress.org/plugins/query-monitor/

Best regards,
Rikard

January 9, 2023 at 7:40 pm in reply to: Enfold update from (4.6.3.1) to new Version (5.2.1) is not working #1378044

Rikard
Keymaster

Hi,

It doesn’t seem to be possible to edit your front page, as the server is returning a 500 internal server error. Could you share server error logs with us please? You could also try to enable debug mode, and try to move the shortcodes to a new page: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Best regards,
Rikard

January 9, 2023 at 7:35 pm in reply to: Reversing elements in colour section on mobile #1378040

Rikard
Keymaster

Hey Matt,

Are you using default columns in your layout? If so, then you can set a reverse order on mobile in the element options. Check under Row Settings->Row Screen Options->Column Behaviour When Fullwidth. If you should need to set the order, then you can do so under Advanced->Responsive->Mobile Breakpoint Position.

The page you linked to is not showing any content, please check that if you should need any further help.

Best regards,
Rikard

January 9, 2023 at 7:27 pm in reply to: inquiry mail can not be received. #1378039

Rikard
Keymaster

Hey Peter,

Please refer to this: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

Best regards,
Rikard

January 9, 2023 at 1:47 pm in reply to: Changing font size #1378021

Rikard
Keymaster

Hi,

Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 9, 2023 at 1:45 pm in reply to: Theme update not syncing #1378019

Rikard
Keymaster

Hey Lissi,

Did you register your theme license? https://kriesi.at/documentation/enfold/theme-registration/. If the updates should not come through after that either, then please try to install and configure this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

January 9, 2023 at 11:38 am in reply to: Google Font "montserat" lädt trotz lokaler Einbindung #1378015

Rikard
Keymaster

Hi Christian,

Great, I’m glad that you found the problem. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 9, 2023 at 11:33 am in reply to: Fullwidth Easy Slider can not save image #1378014

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 8, 2023 at 12:44 pm in reply to: Fullwidth slider title turned uppercase plus how to modify slider buttons #1377981

Rikard
Keymaster

Hi Elena,

You can add your profile picture here: https://en.gravatar.com/

I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 8, 2023 at 12:42 pm in reply to: Backend very slow #1377980

Rikard
Keymaster

Hi,

Thanks for that. First of all, could you try updating the theme to the latest version (5.3.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please install a plugin like this, in order to check what is consuming resources on your installation: https://wordpress.org/plugins/query-monitor/

Best regards,
Rikard

January 8, 2023 at 12:39 pm in reply to: Enfold 4.4.1 to 5.x #1377979

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you got things working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 8, 2023 at 12:38 pm in reply to: Doesnt Work #1377978

Rikard
Keymaster

Hey Hasan,

The login details you posted are not working, please check and verify.

Best regards,
Rikard

January 8, 2023 at 12:37 pm in reply to: Registered for support but can't change my email #1377977

Rikard
Keymaster

Hey Rob,

Thanks for reaching out to us. Could you share your purchase code in private please? We can change your email after that.

Best regards,
Rikard

January 7, 2023 at 12:29 pm in reply to: Fullwidth slider title turned uppercase plus how to modify slider buttons #1377928

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 7, 2023 at 12:23 pm in reply to: Module video ratio black bands. #1377927

Rikard
Keymaster

Hi,

Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 7, 2023 at 12:22 pm in reply to: Full Width Slider Responsiveness #1377926

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 7, 2023 at 12:20 pm in reply to: Just updated to Enfold 5.3.1.1 and PHP 8.1 – broke home and footer #1377925

Rikard
Keymaster

Hey CathySirvatka,

The site you linked to is loading fine on my end, did you manage to get things working? If not, then please try to explain the problem a bit further, and share server error logs with us.

Best regards,
Rikard

January 7, 2023 at 12:18 pm in reply to: Cooke bar message #1377924

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 10,021 through 10,050 (of 93,569 total)

← 1 2 3 … 334 335 336 … 3,117 3,118 3,119 →