Hi guys. I recently renewed my support for Enfold theme. The problem is I forgot my password. My username is robsdesigns — I fear the email might be going to my old work email because I put forgot password and never got anything to create a new password. Can you please change the robsdesigns account email address in your system to (Email address hidden if logged out) ?
Thanks for reaching out to us. Could you share your purchase code in private please? We can change your email after that.
Please try entering your purchase code here it should then ask for your email address to send your password.
I get the message:
ERROR: THIS USERNAME IS ALREADY REGISTERED. PLEASE CHOOSE ANOTHER ONE.
All set now – thank you Mike!
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.