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Hi mikehuber,
The login details you posted are not working. Please open a new thread and include working WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardHi Martin,
Could you post a screenshot highlighting what you would like to achieve please?
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey rixi,
This CSS is applying flex to those columns at all screen widths:
.flex_column_table.av-b89tuv-2ea65aa8eb05e705e15b4e8def83cf9b { display: flex!important; justify-content: center!important; }It doesn’t seem to be coming from a theme file, maybe you know where it’s added? If you find it, then you wrap it in a media query in order for it not to apply to mobile devices.
Best regards,
RikardHey web4india,
You can edit your columns, then make the selection of your choice under Row Screen Options->Column Behaviour When Fullwidth. You can then set the order for each column under Advanced->Responsive->Mobile Breakpoint Position.
Best regards,
RikardHey Barbara,
If you don’t have any way of getting your old license back, then I would recommend that you purchase a new license. Once you have done so, then the update to 5.3.1.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHey Hoang Vu,
It’s not possible unfortunately, it’s only available as a demo with the Enfold WordPress theme.
Best regards,
RikardHi,
Great, I’m glad that you found a solution. I’m not sure which PHP limit you had before, but your current one is actually a bit low for premium theme like Enfold. If everything is working as it should though, then please keep what you have in place for now.
Best regards,
RikardDecember 23, 2022 at 10:23 pm in reply to: LayerSlide won't display correctly/Might be stuck in an outdated version of Enfo #1377274Hi,
Thanks for the update. Could you try to install and configure this plugin, to see if the update will come through there please? https://envato.com/market-plugin/
If not, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.Best regards,
Rikard-
This reply was modified 3 years, 2 months ago by
Rikard.
Hi,
If you can’t prove your purchase, or have access to the account which was used to purchase your theme license, then I think it would be a good idea to purchase a new license. Otherwise you will have this same problem every time you want to update or access the theme files.
Best regards,
RikardHi,
Thanks for that. The first time I checked your site on my Windows machine, I couldn’t see the problem. I checked it again on a Mac yesterday, but then I could see it. I checked it again today on the same Windows machine, but it’s still working as it should. Are you only seeing this problem on Mac as well?
Best regards,
RikardDecember 23, 2022 at 2:54 pm in reply to: Woocommerce Product Images not cropping correctly in product category #1377224Hi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardDecember 23, 2022 at 2:51 pm in reply to: LayerSlide won't display correctly/Might be stuck in an outdated version of Enfo #1377223Hey MadRhino,
Did you register your theme license so that you will get updates on the backend? If not, then please try following this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey Nic_007,
Please reach out to Envato support for further help with this, as it’s their platform where you are billed and where you download the theme files.
You can update from the theme backend if you have registered your theme license: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey my247restore,
Thanks for the login details. Is this only happening on the front page? Editing other pages seems to be working as it should. Is there any special content on the front page which might be be causing this problem to happen?
Best regards,
RikardHi,
CDN stands for Content Delivery Network. I’m not sure how to turn off yours though, maybe it’s included in your hosting package? An example of a file being delivered via CDN can be found in private.
Best regards,
RikardHi,
Which version of the theme are you running? If it’s not 5.3.1.1, then please update to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHey Thomas,
Thanks for sharing your tips, it’s very appreciated :-)
Best regards,
RikardHey Harpreet,
Please refer to this: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Best regards,
RikardHi,
Sorry for the late reply. I tried logging in, but the details are not working. Please check and verify.
Best regards,
RikardHi,
Sorry for the late reply. It seems to only be working on some pages, could you turn off your CDN service to see if that makes any difference please?
Best regards,
RikardDecember 22, 2022 at 8:06 pm in reply to: Neuen privaten Envato Schlüssel generiert- Forbidden: – reason: invalid-token #1377148Hi,
Thanks for the update. We can’t generate the token for you like I mentioned earlier, I would suggest that you go through the documentation again and pay close attention to each step. You might want to reach out to Envato support if you should need any further help, as this procedure is their responsibility, not ours.
Best regards,
RikardHi,
Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Please try to install and configure this plugin instead: https://envato.com/market-plugin/
Best regards,
RikardHi,
Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for the update, we’ll keep this thread open for you. A merry Christmas to you too :-)
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey raimundveit,
Did you register your theme license? If not, then please try that out first of all: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHi,
Thanks for that. I can’t see a Google Maps API Key in the theme options, could you share the key you are trying to use please?
Best regards,
RikardHi,
Did you register your theme license? https://kriesi.at/documentation/enfold/theme-registration/
If the update won’t come through via the theme backend, then please try to install and configure this plugin: https://envato.com/market-plugin/
Best regards,
Rikard -
This reply was modified 3 years, 2 months ago by
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