Hi,

Thanks for that. Are we allowed to activate Enfold, so that we can check the problem?

Best regards,
Rikard

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

Hi,

Thanks for that. It seems to be working as expected on my end though, please see screenshot in private.

Best regards,
Rikard

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

Hi,

You can set that if you click in to each individual slide, then go to Advanced->Heading Tag.

Best regards,
Rikard

Hi,

This is not a general problem with the theme, so I can’t tell you what the problem is unfortunately. You should probably consider upgrading your hosting provider if you can’t run PHP 7.4 or above though, since that is the minimum recommended PHP version to run WordPress on. Maybe you could try reaching out to your hosting provider first of all, and try to get these issues solved?

Best regards,
Rikard

Hi Brianna,

There is no such functionality in the theme by default unfortunately. You would have to use third party plugins or code in order to implement what you are looking for. The plugin Nikko linked to will enable you to protect your content to only certain user types for example.

If you are looking to simply password protect the site, then there are more than one plugin offering such functionality. You can also do that via the .htaccess file on your server.

Best regards,
Rikard

Hey TheDesignerUK,

The update to Enfold 5.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi Oriano,

Thanks for the update. If you should need further help from us, then please include admin WordPress login details in private. We would need a sure way of reproducing the problem as well.

Best regards,
Rikard

Hi,

Thanks for that. The .htaccess details are working, but the WordPress details are not. Please check and verify.

Best regards,
Rikard

Hi,

Which button are you referring to? Please link directly to the page in question.

Best regards,
Rikard

Hi,

Thanks for that. It works as expected when logged in, and the left button says “Login to purchase” when logged out. Are you sure that there isn’t a setting which would enable logged out users to purchase as well? I’m pretty sure that this is not a theme problem, you can verify that by activating a different theme and check the behaviour after that.

Best regards,
Rikard

Hey Baby-Bea,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hey banyusa,

Are you overriding header.php or footer.php in a child theme? If so, then please try to replace those files with the parent theme files, then add your customisations back in after that.

Best regards,
Rikard

Hi Mariann_m,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

If the updates should still not come through via the theme after that, then try to install and configure this plugin: https://envato.com/market-plugin/

Best regards,
Rikard