Page 331 – Support | Kriesi.at – Premium WordPress Themes

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January 7, 2023 at 12:18 pm in reply to: Cooke bar message #1377924

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 7, 2023 at 12:15 pm in reply to: Avia icon alignment when used next to text #1377923
Rikard
Keymaster
Hey nV15OoBtg21iTn5z,

Please try the following in Quick CSS under Enfold->General Styling:
```
.su-box-content p.with_icon span.av_font_icon {
  margin-top: 7px;
}
```
Best regards,
Rikard
January 7, 2023 at 12:11 pm in reply to: Move caption on photo media element towards bottom of photo #1377921

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 7, 2023 at 12:10 pm in reply to: Change size of next page buttons on portfolio grid #1377920
Rikard
Keymaster
Hey tonyiatridis,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .fullsize .template-blog .pagination a, #top .pagination .current, #top .pagination a {
    height: 45px;
    width: 45px;
    line-height: 45px;
}
```
Best regards,
Rikard
January 7, 2023 at 12:07 pm in reply to: Blog categories no longer showing on blog posts #1377919

Rikard
Keymaster

Hi Rob,

Thanks for using Enfold :-)

Are you using the Layout Builder to create your post? If so, then you would have to add the meta data manually to it, using the Post Metadata element.

Best regards,
Rikard

January 7, 2023 at 12:04 pm in reply to: Background video not playing everytime #1377918

Rikard
Keymaster

Hi JPOsteen,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

January 7, 2023 at 12:02 pm in reply to: Background video not playing everytime #1377917

Rikard
Keymaster

Hi schwabino,

I can’t see any problems on my end either using Safari 15.3. We can’t fix problems which we can’t reproduce, so we would need a sure way of reproducing the problem you are seeing on your end in order to look into it.

Best regards,
Rikard

January 6, 2023 at 8:24 pm in reply to: Import: Standard Demo / Menu broken and overlays image slider #1377898

Rikard
Keymaster

Hey Markus,

Please create and assign your own menu as the main menu under Appearance->Menus.

Best regards,
Rikard

January 6, 2023 at 8:21 pm in reply to: Upgrade Enfold from 4.1.2 to 5.n #1377897

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 6, 2023 at 8:20 pm in reply to: An error occurred while updating Enfold: Update package not available. #1377896

Rikard
Keymaster

Hi,

Great, I’m glad to hear that it’s working using the plugin. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 6, 2023 at 5:17 pm in reply to: Error changing to ENFOLD #1377879

Rikard
Keymaster

Hi,

Thanks for that. The errors aren’t referring to anything in the theme, it might be caused by insufficient memory though. Please try increasing the memory allocated to PHP on your installation: https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

Best regards,
Rikard

January 6, 2023 at 5:12 pm in reply to: An error occurred while updating Enfold: Update package not available. #1377878

Rikard
Keymaster

Hi,

Thanks for that. I can’t see the updates coming through at all on your installation, where exactly are you trying to update from? Please try to install and configure this plugin, to see if that works better: https://envato.com/market-plugin/

Best regards,
Rikard

January 6, 2023 at 5:09 pm in reply to: help required #1377877

Rikard
Keymaster

Hey Manon,

If you are getting 403 errors, then the token doesn’t have the correct permissions. Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

Best regards,
Rikard

January 6, 2023 at 2:05 pm in reply to: Notification bar on top #1377860

Rikard
Keymaster

Hey ditteditte,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 6, 2023 at 2:01 pm in reply to: Error changing to ENFOLD #1377859

Rikard
Keymaster

Hi,

Thanks for that, those details are working. I see a 500 internal server error when trying to access the theme options, is that what you are seeing as well? Could you share server error logs with us please? If you want to do some testing yourself, then please try to deactivate all plugins, or try to use a different PHP version, to see if that changes anything.

Best regards,
Rikard

January 6, 2023 at 1:57 pm in reply to: layerslider.css not merging in performnce – how? #1377858

Rikard
Keymaster

Hi,

Great, I’m glad that @guenni007 could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 6, 2023 at 1:50 pm in reply to: bullet lists – default color and default decoration #1377857

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

January 6, 2023 at 1:47 pm in reply to: Custom Blog Page does not show comment options and date #1377856

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 5, 2023 at 9:17 pm in reply to: Footer widgets get "ignored" #1377762

Rikard
Keymaster

Hi,

Yes, both those files need to be replaced as I wrote in my first reply. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 5, 2023 at 9:15 pm in reply to: Change Body Font Size? #1377761

Rikard
Keymaster

Hey Snerp,

Please check under Enfold->General Styling->Typography.

Best regards,
Rikard

January 5, 2023 at 9:14 pm in reply to: Toggle titles as H2 or H3 for SEO? #1377760

Rikard
Keymaster

Hi,

Great, I’m glad that @guenni007 could help you out :-)

Best regards,
Rikard

January 5, 2023 at 9:13 pm in reply to: Placing images and buttons next to each other #1377759
Rikard
Keymaster
Hey AlfredoS,

You could try placing those elements in span tags for example. Or you could give the containing column a custom class name, then try CSS like this:
```
.your-class .avia-image-container {
    max-width: 0;
    display: inline !important;
}
```
Best regards,
Rikard
January 5, 2023 at 8:51 pm in reply to: An error occurred while updating Enfold: Update package not available. #1377758

Rikard
Keymaster

Hey Jason,

Not having a valid support period will not block theme updates, they are separate things.

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 5, 2023 at 8:48 pm in reply to: LayerSlider showing only blank white space #1377757

Rikard
Keymaster

Hi ssssheff,

Great, I’m glad that you could find a solution :-)

Best regards,
Rikard

January 5, 2023 at 8:45 pm in reply to: Cooke bar message #1377754

Rikard
Keymaster

Hey radis92,

Please check under Enfold->Privacy and Cookies->Cookie Handling.

Best regards,
Rikard

January 5, 2023 at 8:43 pm in reply to: extend support options #1377753

Rikard
Keymaster

Hey Willem,

The only options that are available is what you see on Themeforest, and that is the only outlet where you can buy our theme and extend support.

Best regards,
Rikard

January 5, 2023 at 8:40 pm in reply to: Blog meta info Avia blog element with Blog Style as Default (business) #1377748

Rikard
Keymaster

Hey vdlpwp,

I’m not sure I fully understand the problem you are having. Could you post a link to where we can see it please?

Best regards,
Rikard

January 5, 2023 at 8:38 pm in reply to: Error changing to ENFOLD #1377744

Rikard
Keymaster

Hey salai_com,

Enfold is active on your site, and it seems to be loading without any problems. If you should need further help, then please try to explain the problem a bit further, and check the login details you posted, as they are not working.

Best regards,
Rikard

January 5, 2023 at 8:31 pm in reply to: Accordion Tab Sort Filter on Mobile #1377740

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 5, 2023 at 8:29 pm in reply to: Fotos not right on mobile version #1377739

Rikard
Keymaster

Hi,

I’m glad that we could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 9,901 through 9,930 (of 93,420 total)

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