Page 320 – Support | Kriesi.at – Premium WordPress Themes

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February 2, 2023 at 6:39 pm in reply to: Fehlerbehebung nach php Erneuerung #1396448

Rikard
Keymaster

Hi,

Nikko asked you for login details in this post. We don’t follow up on threads which users don’t reply to. If you need further help, then please read Nikkos last post again.

Best regards,
Rikard

February 2, 2023 at 6:36 pm in reply to: Theme registration #1396446

Rikard
Keymaster

Hey robin,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

February 2, 2023 at 6:36 pm in reply to: Uncaught SyntaxError: Unexpected token ‘<' #1396445

Rikard
Keymaster

Hi,

Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 2, 2023 at 6:29 pm in reply to: Upload theme settings after crash #1396443

Rikard
Keymaster

Hey wisch34,

I have replied to your first thread already, please continue there.

Best regards,
Rikard

February 2, 2023 at 6:28 pm in reply to: Nach Crash Theme-Einstellungen hochladen #1396442

Rikard
Keymaster

Hey wisch34,

You can import your theme settings file under Enfold->Import/Export.

Best regards,
Rikardx

February 2, 2023 at 6:23 pm in reply to: I can’t enable cookie consent messages bar #1396440

Rikard
Keymaster

Hey LBarba025,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 2, 2023 at 6:16 pm in reply to: No space in Masonry block between tiles after updating Enfold #1396438

Rikard
Keymaster

Hi Rogier,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 2, 2023 at 6:14 pm in reply to: Blog: too much space between image and text #1396436

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

February 2, 2023 at 6:11 pm in reply to: Failed to initialize plugin: avia_builder_button #1396435

Rikard
Keymaster

Hey razvan_trend,

Thanks for the login details. The Classic Editor plugin might be causing that to happen, could you try deactivating to see if that helps please?

Best regards,
Rikard

February 2, 2023 at 6:08 pm in reply to: Accordion Content background color #1396434

Rikard
Keymaster

Hey Stefan,

Could you post a link to where we can see the actual element please?

Best regards,
Rikard

February 2, 2023 at 6:03 pm in reply to: Website wird auf Smartphones nicht richtig dargestellt #1396433

Rikard
Keymaster

Hi,

Thanks for the screenshots. On which page can we see the actual elements?

Best regards,
Rikard

February 1, 2023 at 7:49 pm in reply to: Accordion Issues #1396285

Rikard
Keymaster

Hey AVERLAN,

Thanks for the video. Could you post a link to where we can see the actual problem as well please?

Best regards,
Rikard

February 1, 2023 at 7:45 pm in reply to: Problem with update #1396284

Rikard
Keymaster

Hey rotame,

Please try using this plugin instead, to see if that works better: https://envato.com/market-plugin/

If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

February 1, 2023 at 7:43 pm in reply to: Enfold 5.4 doesn’t support PHP 8.0, i bought by error another similar license #1396281

Rikard
Keymaster

Hi nelmartinez,

Enfold 5.4 is fully compatible with PHP 8.0. If you need further help, then please try to explain the problem a bit further, and post admin WordPress login details to your site in private.

If you want to return a purchase or request a refund, then please reach out to Envato/Themeforest for further help with that.

Best regards,
Rikard

February 1, 2023 at 7:40 pm in reply to: Seite lädt und lädt #1396280

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

February 1, 2023 at 7:40 pm in reply to: .webp images don’t scroll left-to-right with some content elements #1396279

Rikard
Keymaster

Hi,

Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 1, 2023 at 7:38 pm in reply to: Post Slider – Gap Size #1396278
Rikard
Keymaster
Hi scitation,

Please try the following in Quick CSS under Enfold->General Styling:
```
.avia-content-slider .av_one_third {
    margin-left: 10%;
    width: 26%;
}

.avia-content-slider .av_one_third.first {
    margin-left: 0;
}
```
Best regards,
Rikard
February 1, 2023 at 7:32 pm in reply to: cant open 2nd page of search results #1396277

Rikard
Keymaster

Hey mischael1,

Could you try updating the theme to the latest version (5.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

February 1, 2023 at 7:31 pm in reply to: Website wird auf Smartphones nicht richtig dargestellt #1396276

Rikard
Keymaster

Hi,

Thanks for that, we can’t access the link you posted unless logged in though. Please try posting a link to a regular page instead, and post screenshots highlighting the problems you are having.

Best regards,
Rikard

February 1, 2023 at 7:29 pm in reply to: i have a issue with a content slider who is doesn’t slide… #1396275

Rikard
Keymaster

Hi,

Thanks for that. First of all, could you try updating the theme to the latest version (5.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

February 1, 2023 at 7:27 pm in reply to: responsive #1396274

Rikard
Keymaster

Hi,

Thanks for that. I see that you have used Elementor to create the layout on your site, that is third party plugin which we don’t provide support for. Please try reaching out directly to the plugin developers, or use the built in Enfold Layout Builder to create your content.

Best regards,
Rikard

February 1, 2023 at 7:22 pm in reply to: Responsive text Size not working #1396270

Rikard
Keymaster

Hey Christopher,

Where can we see and reproduce the problem you are having?

Best regards,
Rikard

February 1, 2023 at 5:19 pm in reply to: Images qui n’apparaissent plus #1396252

Rikard
Keymaster

Hi,

Thanks for that. The screenshots are not publicly accessible, so we can’t view them. Also please don’t forgot to include a link to where we can see the actual problem on your site, as we can’t inspect the problem by only viewing screenshots.

Best regards,
Rikard

February 1, 2023 at 5:17 pm in reply to: Layout Builder not loading on any page #1396251

Rikard
Keymaster

Hey maxgorelkine,

Thanks for the login details. Does it make any difference if you deactivate all plugins? If not, then please send us server error logs in private.

Best regards,
Rikard

February 1, 2023 at 5:14 pm in reply to: Full background image #1396250

Rikard
Keymaster

Hey cdiaz,

You can use a Color Section element, then set your background image in the element options. You can set a transparent header in the Layout menu while editing the page in question. Please try that out.

Best regards,
Rikard

February 1, 2023 at 5:12 pm in reply to: Background images and CSS on pages are not loading since last update #1396249
Rikard
Keymaster
Hi,

Thanks for the update. The second site you posted looks fine on my end, images are loading and there are no missing files. The first one doesn’t anymore though, since it’s returning a 404 error on a style sheet (in private). Please try to check the file permissions of the containing folder on your server, or disable the post CSS creation using this filter in functions.php:
```
/**
 * Filter to skip css file generation.
 * You can add logic to skip for certain pages/posts only.
 * 
 * @since 4.8.6.1
 * @param boolean $create
 * @return boolean					true | false or anything else to skip generation of css file
 */
function custom_avf_post_css_create_file( $create )
{
	return false;
}

add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );
```
Best regards,
Rikard
February 1, 2023 at 5:02 pm in reply to: Sorting options in Blog Post element #1396246

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 1, 2023 at 5:01 pm in reply to: hide comma separator in tag line on blog post #1396244

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 1, 2023 at 4:58 pm in reply to: Problem with Dynamics 365 forms #1396243

Rikard
Keymaster

Hi,

Thanks for that. Those fields will change depending on which language you have set under Settings in WordPress. If you don’t want to change your WordPress language, then you can try a plugin like this to translate the string: https://wordpress.org/plugins/loco-translate/

Best regards,
Rikard

January 31, 2023 at 6:57 pm in reply to: thin line #1396090
Rikard
Keymaster
Hi,

Thanks for that. Please try this CSS instead:
```
.container_wrap {
    border-top-width: 0;
}
```
Best regards,
Rikard
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Viewing 30 posts - 9,571 through 9,600 (of 93,423 total)

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