Page 310 – Support | Kriesi.at – Premium WordPress Themes

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March 1, 2023 at 6:45 pm in reply to: pop-up real cookie banner #1399703

Rikard
Keymaster

Hi,

Thanks for the update. I can’t see any error messages when clicking the link which is not working, which makes debugging virtually impossible for us, since we have nothing to go on. Please try reaching out to the plugin developers for further help.

Best regards,
Rikard

March 1, 2023 at 6:42 pm in reply to: Easy Slider no longer auto-rotating + Can’t make arrows or dots always visible #1399702

Rikard
Keymaster

Hi,

Thanks for the update. Did you activate the option to delete all CSS and JS files under Enfold->Performance? If not, then please try that out, the activate file compression again. If that shouldn’t work, then we would have to see the actual problem on your site in order to help you out further.

Best regards,
Rikard

March 1, 2023 at 6:40 pm in reply to: pages not appearing in the menue #1399701

Rikard
Keymaster

Hi,

Thanks for that, let’s stick to one problem at a time. I can’t see any problems with your main menu, the menu items added on the page in private are all showing up as expected on the frontend. Could you try explaining the problem a bit further please?

Best regards,
Rikard

March 1, 2023 at 6:32 pm in reply to: City portal #1399700

Rikard
Keymaster

Hey Iraklis,

You can see all the Enfold demos here: https://kriesi.at/themes/enfold-overview/

Best regards,
Rikard

March 1, 2023 at 6:31 pm in reply to: Horizontal Bar with Elementor #1399699

Rikard
Keymaster

Hi,

Thanks for the update. We don’t support the Elementor plugin, since we have our own layout builder. There might be an easy fix to your problem, but it’s impossible for us to know unless you provide us with a link to where we can actually see it.

Best regards,
Rikard

February 28, 2023 at 7:26 pm in reply to: Horizontal Bar with Elementor #1399571

Rikard
Keymaster

Hi,

We can’t provide support for the Elementor plugin unfortunately, maybe you could try reaching out the developers of the plugin for further help?

Best regards,
Rikard

February 28, 2023 at 7:24 pm in reply to: Partner/Logo Element showing Grey Background #1399570
Rikard
Keymaster
Hi,

Thanks for the screenshot. Please try the following in Quick CSS under Enfold->General Styling:
```
.main_color .avia-content-slider .slide-image {
  background-color: transparent; 
}
```
Best regards,
Rikard
February 28, 2023 at 7:19 pm in reply to: PHP Fatal Errors #1399569

Rikard
Keymaster

Hey vantagepointmg,

I see that you are running an old version of the theme, could you try to update to the latest version (5.4.1) to see if that helps please? The update to 5.4.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

February 28, 2023 at 7:18 pm in reply to: Space between images In Masonry Gallery #1399568

Rikard
Keymaster

Hey trevorwilson,

I can see spaces between all the images on my end, did you manage to find a solution? If you need further help, then please provide us with screenshots highlighting the changes you would like to make.

Best regards,
Rikard

February 28, 2023 at 7:13 pm in reply to: Vertical menu on left side- how to set #1399567

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

February 28, 2023 at 7:07 pm in reply to: Can’t edit pages anymore – just opens blank page #1399566

Rikard
Keymaster

Hi,

Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

February 28, 2023 at 7:06 pm in reply to: pages not appearing in the menue #1399565

Rikard
Keymaster

Hi Petra,

We haven’t received any login information. Could you try to post it in the Private Content box again please? Also please make sure to write something in the public box as well.

Best regards,
Rikard

February 28, 2023 at 7:04 pm in reply to: Author image on author page #1399563

Rikard
Keymaster

Hi,

Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 28, 2023 at 7:03 pm in reply to: Need help with Enfold theme update #1399562

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure exactly what you are referring to, but maybe the Headline Rotator element is what you are looking for?

Best regards,
Rikard

February 28, 2023 at 11:13 am in reply to: Installieren von Enfold bei WP – Fehlermeldung #1399503

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

February 28, 2023 at 11:11 am in reply to: Diagonal Sektion Top Border Styling #1399501

Rikard
Keymaster

Hi,

Thanks @guenni007 for helping out :-)

Best regards,
Rikard

February 27, 2023 at 6:18 pm in reply to: White Page // WordPress Broken #1399440

Rikard
Keymaster

Hi,

No, we haven’t heard of this being a problem before. If we can’t even see or login to your site, then it will be difficult to help you out. Restoring a backup would likely be a good place to start in your situation. Are you hosting your site with WordPress?

Best regards,
Rikard

February 27, 2023 at 6:08 pm in reply to: Increase hight top bar mobile version #1399439

Rikard
Keymaster

Hi,

Great, I’m glad that Yigit could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 27, 2023 at 6:08 pm in reply to: Layout not mobilfriendly according to GSC #1399438

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

February 27, 2023 at 6:05 pm in reply to: Template keeps compiling the wrong CSS #1399437

Rikard
Keymaster

Hi,

Thanks for the update. Is there any caching coming from your server maybe? I tried checking your staging site just now, but the login details are not working anymore.

Best regards,
Rikard

February 27, 2023 at 5:58 pm in reply to: pop-up real cookie banner #1399436

Rikard
Keymaster

Hi Isabelle,

We are not able to debug third party plugins which we have no experience with or support for unfortunately. Maybe there’s an alternative plugin you could use, or maybe the plugin developers could help you out further?

Best regards,
Rikard

February 27, 2023 at 7:13 am in reply to: can i use on multiple sites #1399376

Rikard
Keymaster

Hey jag ,

One license is valid for one domain, including sub domains.

Best regards,
Rikard

February 27, 2023 at 7:12 am in reply to: White Page // WordPress Broken #1399375

Rikard
Keymaster

Hey Sckilayre,

Your site doesn’t seem to be loading at all on my end, do you have a backup which you could restore?

Best regards,
Rikard

February 26, 2023 at 11:11 am in reply to: padding for text block in grid row #1399301

Rikard
Keymaster

Hi,

Please try adding the class to the custom class field in the element, then add the actual CSS to Quick CSS under Enfold->General Styling.

Best regards,
Rikard

February 26, 2023 at 11:07 am in reply to: Leerzeichen funktionieren nicht mehr; Mansory Galerie fehlerhaft #1399300

Rikard
Keymaster

Hi Liebherz55,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

I’ll close this thread for now.

Best regards,
Rikard

February 25, 2023 at 12:16 pm in reply to: Masonry-Galerie full width ? #1399243

Rikard
Keymaster

Hi,

Thanks for the update, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

February 25, 2023 at 12:15 pm in reply to: Align widget in footer at the bottom #1399242

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

February 25, 2023 at 12:14 pm in reply to: Social network sharing #1399241

Rikard
Keymaster

Hey Nathan11,

Could you post a link to where we can see the problem you are having please?

Best regards,
Rikard

February 25, 2023 at 12:13 pm in reply to: Layout der Links #1399240

Rikard
Keymaster

Hi Michael,

Thanks for the update. I’m still not sure I understand the problem you are having though, since the screenshots are not loading. Please upload them to a service like Google Drive, Dropbox, Imgur, Snipboard or similar, then link to them here.

Best regards,
Rikard

February 25, 2023 at 12:11 pm in reply to: How to add custom font for a testimonials element #1399238

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 9,271 through 9,300 (of 93,423 total)

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