Page 293 – Support | Kriesi.at – Premium WordPress Themes

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April 22, 2023 at 11:46 am in reply to: Custom block/Section #1405221

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

April 22, 2023 at 11:42 am in reply to: Layerslider doesn’t work on ipad landscape modality #1405220

Rikard
Keymaster

Hi Laura,

Thanks for the update, so I take it that you solved the problem? Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 22, 2023 at 11:40 am in reply to: Adding Script to Code Block does not work #1405219

Rikard
Keymaster

Hey Chris,

I’m not familiar with the code you are trying to add unfortunately, what exactly is not working? Does it work if you activate a default WordPress theme?

Best regards,
Rikard

April 22, 2023 at 11:39 am in reply to: Search redirects to login page instead of showing results #1405218
Rikard
Keymaster
Hi,

Thanks for the update. Please try the following in Quick CSS under Enfold->General Styling:
```
.search-results .blog-author {
  display: none;
}
```
Best regards,
Rikard
April 21, 2023 at 10:53 am in reply to: Footer Disappeared after update to 5.5 #1405152

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 21, 2023 at 10:52 am in reply to: delete #1405151

Rikard
Keymaster

Hey Tom,

Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 20, 2023 at 8:21 pm in reply to: “edit page (advanced layout builder)” remains blank in safari (13.12) on iMac #1405083

Rikard
Keymaster

Hey tomcusters,

I can’t see any problems on my end using Firefox or Safari (16.3). Could you try updating your Safari browser, or try on a different machine?

Best regards,
Rikard

April 20, 2023 at 8:17 pm in reply to: CSS Dyanmic #1405082

Rikard
Keymaster

Hey premiumpsu,

Did you try to delete old CSS and JS files under Enfold->Performance? If that doesn’t work, then please try to explain the problem a bit further.

Best regards,
Rikard

April 20, 2023 at 7:56 pm in reply to: Responsive Mode is not working – urgent #1405080

Rikard
Keymaster

Hi,

You can find the options I’m talking about under Enfold->Performance. Your tracking code should not cause any changes in appearance on your site.

Best regards,
Rikard

April 20, 2023 at 7:54 pm in reply to: Text blocks are blank #1405079

Rikard
Keymaster

Hey bemodesign,

Could you try updating the theme to the latest version (5.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

April 20, 2023 at 7:53 pm in reply to: No logo until the user scrolls #1405078

Rikard
Keymaster

Hi,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 20, 2023 at 7:52 pm in reply to: Header – Main Menu Padding #1405077
Rikard
Keymaster
Hey dlambers,

Please try the following in Quick CSS under Enfold->General Styling:
```
.html_top_nav_header .av-logo-container {
  height: 0;
}
```
Best regards,
Rikard
April 20, 2023 at 10:25 am in reply to: capital letters #1405027

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 20, 2023 at 10:25 am in reply to: Posts are missing featured images and other standard features #1405026

Rikard
Keymaster

Hey LeftFootGreen,

Are you using the Layout Builder to create your posts? If so, then that is the indended behaviour. When using the Layout Builder, then you will have to add all content manually to the post.

Best regards,
Rikard

April 20, 2023 at 10:23 am in reply to: Woocommerce short code on ALB shows grey box around it #1405025

Rikard
Keymaster

Hey simplycoding15,

I’m not sure I fully understand the problem you are having, could you post a screenshot highlighting it please?

Best regards,
Rikard

April 20, 2023 at 10:21 am in reply to: Footer Disappeared after update to 5.5 #1405022

Rikard
Keymaster

Hi,

I replaced the content of header.php for you, and your footer is showing as expected now.

Best regards,
Rikard

April 19, 2023 at 8:24 pm in reply to: Set an with css #1404988

Rikard
Keymaster

Hey Sebastian,

Thanks for the screenshot, could you post a link to where we can see the actual elements as well please?

Best regards,
Rikard

April 19, 2023 at 8:22 pm in reply to: Update process for Enfold 4.5., WP 4.9.22, PHP 7.2 #1404987

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working, and thanks for sharing your experience. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 19, 2023 at 8:21 pm in reply to: Footer Disappeared after update to 5.5 #1404986

Rikard
Keymaster

Hi,

Thanks for that. Did you replace header.php in your child theme with the same file from the parent theme? We can’t do it for you unless we have FTP access unfortunately.

Best regards,
Rikard

April 19, 2023 at 8:18 pm in reply to: Error console #1404985

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 19, 2023 at 8:15 pm in reply to: My website not working PHP 8.0 and 8.1 not support Enfold theme #1404984

Rikard
Keymaster

Hi,

Sorry for the late reply. We’ve been trying to debug this problem, and it’s likely caused by something specific on your server. Anyway, I’ve uploaded a version which contains a fix, and it seems to be running as expected. Could you check so that everything works as it should on your end as well?

Best regards,
Rikard

April 19, 2023 at 8:11 pm in reply to: Fatal error saving WooCommerce product #1404983

Rikard
Keymaster

Hi,

Thanks for that. I tried reproducing the problem on a test site with Enfold/WooCommerce/Yoast installed, but I wasn’t able to. That means it’s likely something else on your site which is causing the problem. Could you share server error logs with us, and are we allowed to deactivate plugins for debugging purposes? Also please note that the changes to variation SKUs are actually changing, so the value which are sent are being saved.

Best regards,
Rikard

April 19, 2023 at 7:56 pm in reply to: capital letters #1404981

Rikard
Keymaster

Hey Holger,

I’m not sure which content you are referring to, could you post a link to where we can see the content on your actual site please?

Best regards,
Rikard

April 19, 2023 at 7:55 pm in reply to: Header Layout: Logo left, Widgets right, menu below #1404980

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 19, 2023 at 7:54 pm in reply to: Download of files for demo Medical Demo didn’t work! You might want to try re #1404979

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 19, 2023 at 7:54 pm in reply to: Farbschema wird nicht korrekt gespeichert #1404978

Rikard
Keymaster

Hi Patrick,

Probably not, since it’s not a general theme problem. Maybe we can check the problem on your actual site instead?

Best regards,
Rikard

April 19, 2023 at 1:20 pm in reply to: How many theme licenses have we used? #1404939

Rikard
Keymaster

Hi Nick,

Thanks for using Enfold :-)

Did you purchase all the licenses using your current email? If so, then you can find the total number of licenses you own in private.

Best regards,
Rikard

April 19, 2023 at 1:17 pm in reply to: Trying to upgrade from 4.2.4 / “Enfold <= 4.8.3 – XSS vulnerability" #1404938

Rikard
Keymaster

Hi,

Thanks for the update, please see the new link in private.

If your settings are lost when activating the child, then you can import the parent theme settings under Enfold->Import/Export.

Best regards,
Rikard

April 19, 2023 at 1:14 pm in reply to: Problem with using PHP 8 or 8.1 on WordPress 6.2 running Enfold theme. #1404937

Rikard
Keymaster

Hey Rob,

Could you try updating the theme to the latest version (5.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private.

Best regards,
Rikard

April 19, 2023 at 1:08 pm in reply to: size differences in the images on the search page #1404936

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 8,761 through 8,790 (of 93,423 total)

← 1 2 3 … 292 293 294 … 3,113 3,114 3,115 →