Page 292 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 8,731 through 8,760 (of 93,569 total)

← 1 2 3 … 291 292 293 … 3,117 3,118 3,119 →

Author

Posts
May 13, 2023 at 8:41 pm in reply to: ENFOLD produces dark or colored scrollbars in browser depending on socket color #1407293
Rikard
Keymaster
Hi @BeeCee,

I can’t reproduce the result you are pointing out either. Tested on Mac and PC: https://wpexpert.se/enfold/

This demo has a dark background colour applied to the html element: https://kriesi.at/themes/enfold-overview/. If it’s changed, then the scroll bar colour will change as well:

https://snipboard.io/7GXynE.jpg. I pointed this out in my earlier post.

This colour is not coming from the socket colour setting, it’s the colour applied to the html element. If you want to change it, then try using this CSS:
```
html {
  background: yellow;
}
```
Best regards,
Rikard
May 13, 2023 at 8:31 pm in reply to: Help! Color Sections Not Working Properly After Update (5.6.2) #1407292

Rikard
Keymaster

Hi,

Yes, that CSS is applying a background colour which overlays the background image. Please try removing the CSS.

Best regards,
Rikard

May 12, 2023 at 1:51 pm in reply to: “Layout” sidebar options missing #1407237

Rikard
Keymaster

Hey webacom,

The link you posted redirects to the home page, as does the regular WordPress login URLs. Please send us a working login URL.

Best regards,
Rikard

May 12, 2023 at 1:49 pm in reply to: Auf Update zu Enfold 5.6 folgt Error 500 #1407236

Rikard
Keymaster

Hi,

Thanks for that, the login details are not working though. It would be great if you could simply create an FTP account for us, then send us those details in private instead.

Best regards,
Rikard

May 12, 2023 at 9:35 am in reply to: Print the current date in a text box/button #1407188

Rikard
Keymaster

Hi,

Great, I’m glad that @guenni007 could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

May 12, 2023 at 9:34 am in reply to: Enfold Product Roadmap Question -> Blocks #1407187

Rikard
Keymaster

Hey ilowelife,

I’m not sure there would be any point in creating blocks out of Enfold components, since they would basically be doing the same thing as the current elements would. I’m not sure which plugins you are referring to, but I doubt that they would apply to custom blocks anyway.

Best regards,
Rikard

May 11, 2023 at 7:52 pm in reply to: License? #1407155

Rikard
Keymaster

Hey Johannes,

Please refer to this: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

Best regards,
Rikard

May 11, 2023 at 7:49 pm in reply to: Help! Color Sections Not Working Properly After Update (5.6.2) #1407154

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 11, 2023 at 7:45 pm in reply to: Please keep your changelog updated #1407152

Rikard
Keymaster

Hey Matthias,

Sorry about that, it’s updated now :-)

Best regards,
Rikard

May 11, 2023 at 7:43 pm in reply to: Best way to upgrade Enfold since 3.5.4 #1407151

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

May 11, 2023 at 7:41 pm in reply to: main menu – make item on main menu unclickable #1407150

Rikard
Keymaster

Hi,

Thanks for the update :-)

Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

May 11, 2023 at 7:40 pm in reply to: Images added to full screen slider show disappear from back end #1407149

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

May 11, 2023 at 7:38 pm in reply to: Farbschema wird nicht korrekt gespeichert #1407148

Rikard
Keymaster

Hi,

If you could write the steps we need to take in order to reproduce the problem, then that would be enough.

Best regards,
Rikard

May 11, 2023 at 7:34 pm in reply to: Mobile menu displays correctly on Home page but not on interior pages #1407147

Rikard
Keymaster

Hey bigskyjt,

Thanks for the login details. Could you try updating the theme to the latest version (5.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

May 11, 2023 at 7:17 pm in reply to: Transparent Header showing normal Logo #1407145

Rikard
Keymaster

Hey Corina,

Thanks for the login details. What happens if you deactivate the Imagify plugin?

Best regards,
Rikard

May 11, 2023 at 11:21 am in reply to: Please help #1407098

Rikard
Keymaster

Hi,

Thanks for that. You have posted WordPress login details earlier, but we would need FTP login details. Please share those with us in private as well.

Best regards,
Rikard

May 11, 2023 at 11:17 am in reply to: Best way to upgrade Enfold since 3.5.4 #1407096

Rikard
Keymaster

Hey Lúa,

You would need to update manually via FTP from the version you are running. What problem did you face while doing that?

Best regards,
Rikard

May 10, 2023 at 8:14 pm in reply to: Scrollbar Farbe / Scrollbar Color #1407046

Rikard
Keymaster

Hi,

Let’s continue the discussion in the other thread :-)

Best regards,
Rikard

May 10, 2023 at 8:12 pm in reply to: ENFOLD produces dark or colored scrollbars in browser depending on socket color #1407045

Rikard
Keymaster

Hi,

This is not theme styling, it seems to be a browser “thing”. If the html tag background colour is dark, then the scroll bar will be dark too, and the opposite for light colours. It doesn’t seem to have any other states other than these two, since it’s not reacting to red or blue for example.

Apple.com has a light scroll bar by default, but if the background of html tag is set to a dark colour, then the scroll bar changes as well: https://snipboard.io/Vc3tJB.jpg

Best regards,
Rikard

May 10, 2023 at 7:08 pm in reply to: Please help #1407041

Rikard
Keymaster

Hi,

If neither of those things work, then please share FTP login details with us.

Best regards,
Rikard

May 10, 2023 at 7:05 pm in reply to: Hide Header Banner on WooCommerce Category Page #1407040
Rikard
Keymaster
Hey ballindigital,

Please try the following in Quick CSS under Enfold->General Styling:
```
.archive div.page-thumb {
  display: none; 
}
```
Best regards,
Rikard
May 10, 2023 at 7:00 pm in reply to: Farbschema wird nicht korrekt gespeichert #1407039

Rikard
Keymaster

Hi,

Custom fonts will not be included unfortunately, you will have to upload them again to the new site. I’m not sure how to reproduce the problem you are having with your settings?

Best regards,
Rikard

May 10, 2023 at 12:23 pm in reply to: Remove grey line below main menu #1406978
Rikard
Keymaster
Hey enfold,

Please try the following in Quick CSS under Enfold->General Styling:
```
#header {
  border-color: transparent; 
}
```
Best regards,
Rikard
May 10, 2023 at 12:21 pm in reply to: Layer slider not showing #1406975

Rikard
Keymaster

Hi,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

May 10, 2023 at 12:19 pm in reply to: Enfold Version Updates for Classic Editor #1406973

Rikard
Keymaster

Hi,

Thanks for the update. So the updates are not coming through on one of your sites? If so, then please try to install and configure this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

May 10, 2023 at 12:16 pm in reply to: My website does not update on mobile #1406972

Rikard
Keymaster

Hey Lumar,

There are no separate versions of your site, so if it updates on the desktop, the same updates should come through on mobile as well. Did you try loading the site in an incognito or private browser window? If that doesn’t help, then please try to explain the problem a bit further.

Best regards,
Rikard

May 10, 2023 at 12:14 pm in reply to: Fix picture with padding on mobile #1406971

Rikard
Keymaster

Hi,

Try adjusting the margin-top value down a bit, maybe even down to 0.

Best regards,
Rikard

May 10, 2023 at 12:13 pm in reply to: Conflict #1406970

Rikard
Keymaster

Hey daves1997,

The page you linked to is not loading at all on my end, maybe there’s a typo in the URL?

Best regards,
Rikard

May 10, 2023 at 12:11 pm in reply to: Regular price not crossed out and gray #1406968

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need ny further help on the topic, or if we can close it.

Best regards,
Rikard

May 10, 2023 at 12:08 pm in reply to: Demo Install #1406967

Rikard
Keymaster

Hi,

Sorry for the late reply. Could you try reaching out to your hosting provider to check if they can see why the server is returning that message please?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 8,731 through 8,760 (of 93,569 total)

← 1 2 3 … 291 292 293 … 3,117 3,118 3,119 →