Forum Replies Created
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Hey Ola,
Please try using this plugin instead: https://envato.com/market-plugin/
If that doesn’t help, then please post admin WordPress login details in private.
Best regards,
RikardHey Ola,
Please try using this plugin instead: https://envato.com/market-plugin/
If that doesn’t help, then please post admin WordPress login details in private.
Best regards,
RikardHey Robert,
You can set the regular logo in the main page of the theme options. The logo used when you have a transparent header can be set under Enfold->Header->Transparency Options.
Best regards,
RikardHi,
Thanks for that. Could you try updating the theme to the latest version (5.6) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also make sure to update your PHP version to 8.x.
Best regards,
RikardHi,
Great, I’m glad that Mike could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Sebastian,
Could you post a link to where we can see the actual problem please?
Best regards,
RikardMay 7, 2023 at 11:44 am in reply to: Content under Masonry Gallery not loading unless page is refreshed #1406630Hi,
Thanks for the update. Could you try updating the theme to the latest version (5.6) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHey TB-MTL-marketing,
The page you linked to is loading quickly on my end, how are you measuring the speed of the page?
Best regards,
RikardMay 4, 2023 at 2:44 pm in reply to: Page doesn’t show up correctly if I’m not logged into WordPress #1406453Hi,
The coming soon page is still selected in the theme options, I temporarily changed it to the page you mentioned above, and the front page updated without any problems on my end. Please let us know how to reproduce the problem you are seeing on your end.
Best regards,
RikardHey issus18,
Could you post a link to where we can see the actual problem please?
Best regards,
RikardHi,
Please refer to this on how to access your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Best regards,
RikardHi,
Thanks for the update, I’m glad that you managed to solve your problem. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardMay 4, 2023 at 11:47 am in reply to: Access to Support Question Have purchase codes for my company but I don't personally #1406433Hey Sean,
I’m not sure who is buying your licenses, but all you need in order to register on the support forum is a purchase code. Maybe you can request that from the person who has access to the Themeforest account?
Best regards,
RikardMay 4, 2023 at 11:26 am in reply to: Page doesn’t show up correctly if I’m not logged into WordPress #1406429Hi,
Thanks for that. I cleared the cache and minified files from your caching plugin, and I’m seeing the same thing both when logged in and out after that. Please have a look at your end as well.
Best regards,
RikardHi Aurorer92,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardMay 3, 2023 at 7:00 pm in reply to: My website not working PHP 8.0 and 8.1 not support Enfold theme #1406379Hi,
Thanks for the update. We have applied a fix for you site, and everything seems to be working as it should now. Please check on your end as well.
The warnings in your last message are all coming from plugins, so we can’t fix those for you unfortunately.
Best regards,
RikardHey Iasmina,
The Layout Builder is included in the theme, as are all of the demos. If you purchase a license, you will have everything you need to build your site :-)
Best regards,
RikardHey SusanneWenke,
Thanks for the login details. When and where are you seeing these error messages?
Best regards,
RikardMay 3, 2023 at 6:42 pm in reply to: How to reduce the height of color section (av-section) ? #1406373Hi,
Could you post a link to where we can see the actual element please? I would suggest that you try the CSS I sent, as that should remove the default padding which is added to the content div.
Best regards,
RikardHi,
Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for the update. I see that you are missing curly brackets at the end of both media queries, maybe that is the problem?
Best regards,
RikardHey cobdeng,
Thanks for the login details. What happens if you temporarily deactivate all plugins?
Best regards,
RikardMay 2, 2023 at 6:36 pm in reply to: Spacebar not working in Special Heading Content Element #1406241Hi,
Thanks for that. What happens if you temporarily deactivate all plugins?
Best regards,
RikardMay 2, 2023 at 6:33 pm in reply to: icon search and shop and like are not showing on the homepage #1406240Hey may,
I compared your front and contact page, but I can’t see any differences. Did you try loading the page in a private browser window?
Best regards,
RikardMay 2, 2023 at 6:29 pm in reply to: How to reduce the height of color section (av-section) ? #1406235Hi,
Please add a custom class in the element options (Advanced->Developer settings) to the section in question, for example divider, then add this to Quick CSS:
.divider .content { padding-top: 0; padding-bottom: 0; }Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 1500px) { .av-burger-menu-main { display: block; } av-hamburger-inner, .av-hamburger-inner::before, .av-hamburger-inner::after { background-color: #c9c9c9; } }Best regards,
RikardMay 2, 2023 at 6:13 pm in reply to: My website not working PHP 8.0 and 8.1 not support Enfold theme #1406229Hi,
Thanks for the update. The error message on the backend doesn’t really give away any clues unfortunately, could you share server error logs with us please?
Best regards,
RikardMay 2, 2023 at 11:28 am in reply to: Spacebar not working in Special Heading Content Element #1406172 -
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