Page 282 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 8,431 through 8,460 (of 93,570 total)

← 1 2 3 … 281 282 283 … 3,117 3,118 3,119 →

Author

Posts
June 19, 2023 at 7:43 pm in reply to: Enfold blog posts Excerpt Text is not showing up when using Advanced Layout Edit #1411095

Rikard
Keymaster

Hi,

If you want that box under the content, then please use the Classic Editor. When the Block editor is active, then it will appear in the sidebar.

Best regards,
Rikard

June 19, 2023 at 7:41 pm in reply to: visisble mobile container #1411094

Rikard
Keymaster

Hey Anna_Tewes,

It looks like that is an empty cell with a minimum height added to it in the element options? You could hide the grid in question for mobile in the element options, then crete a different grid which would be visible only on mobile. You can set the visibility in the Advanced tab in the element options.

Best regards,
Rikard

June 19, 2023 at 8:33 am in reply to: HTTP Error 500 when actiating WooCommerce #1411038

Rikard
Keymaster

Hey philjpjohnson,

Could you share server error logs with us please? The memory limit you are adding might be a bit low, you could try to double it to see what happens then.

Best regards,
Rikard

June 18, 2023 at 12:50 pm in reply to: Website designing #1411010

Rikard
Keymaster

Hey Izack ,

Thanks for reaching out to us. We don’t do custom web designs, but we do develop a theme which has several pre made demos. You can view all the demos here: https://kriesi.at/themes/enfold-overview/

Best regards,
Rikard

June 18, 2023 at 12:49 pm in reply to: Enfold License duration #1411009

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

June 17, 2023 at 1:28 pm in reply to: handy (Small) menue problems on website #1410960

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 17, 2023 at 1:27 pm in reply to: 404 problem – Permalinks #1410959

Rikard
Keymaster

Hey Soulshakin,

It’s likely not theme related, but please try updating the theme to the latest version (5.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

June 17, 2023 at 1:20 pm in reply to: Avia editor stuck on preload #1410957

Rikard
Keymaster

Hi,

Thanks for that. I can’t see any theme errors in there, and there are no errors in the browser console either, so we don’t have any clues to go on unfortunately. Could you try reaching out to your hosting provider, to see if they can see what is going wrong please?

Best regards,
Rikard

June 16, 2023 at 2:38 pm in reply to: handy (Small) menue problems on website #1410938

Rikard
Keymaster

Hi,

Great, I’m glad that you managed to get it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

June 16, 2023 at 12:34 pm in reply to: cannot edit a demo #1410917

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure why, but the CSS file generation for individual pages and posts is not working on your site. I’ve turned that off using a filter in function.php in the child theme I installed, and everything is working as expected after that. Please review your site.

Best regards,
Rikard

June 16, 2023 at 11:46 am in reply to: styles not working on special header #1410912

Rikard
Keymaster

Hey jenny,

Thanks for the login details, the login page is returning a 404 error though. Please check and post a working login page URL.

Best regards,
Rikard

June 16, 2023 at 11:44 am in reply to: Can’t edit imported demo #1410911

Rikard
Keymaster

Hi,

Thanks for sharing your experience, we’ll look into that further.

Best regards,
Rikard

June 15, 2023 at 8:28 pm in reply to: Forced redirect of my page #1410864

Rikard
Keymaster

Hey extraeyes,

Thanks for the update. So everything is working as it should now then?

Best regards,
Rikard

June 15, 2023 at 7:48 pm in reply to: Can’t edit imported demo #1410853

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you made some progress. Does it work as expected if you recreate the slider as well?

Best regards,
Rikard

June 15, 2023 at 7:45 pm in reply to: Log messages input for Enfold contact form #1410852

Rikard
Keymaster

Hi,

Thanks for the feedback, we’ll look into adding functionality like that for a future version of the theme.

Best regards,
Rikard

June 15, 2023 at 7:44 pm in reply to: WooCommerce Blocks – Enfold Styling is Missing #1410851

Rikard
Keymaster

Hey Jason,

The theme styling will only apply to elements from the Layout Builder, we don’t have any plans on applying our own styling to Gutenberg blocks.

Best regards,
Rikard

June 15, 2023 at 7:41 pm in reply to: Avia editor stuck on preload #1410850

Rikard
Keymaster

Hi,

Thanks for that. Does it make any difference if you temporarily deactivate all plugins? If not, then please share server error logs and FTP login details with us.

Best regards,
Rikard

June 15, 2023 at 3:44 pm in reply to: Can’t edit imported demo #1410778

Rikard
Keymaster

Hi,

Could you try changing on your site URL to https on the page in private please?

Best regards,
Rikard

June 15, 2023 at 3:38 pm in reply to: Text does not appear or wrong in backend not visible #1410777

Rikard
Keymaster

Hi,

Thanks for the update. The WordPress login page is accessible now, but the login details you posted are not working. Please check and verify.

Best regards,
Rikard

June 15, 2023 at 3:36 pm in reply to: Picture Style circle in Google Chrome #1410776
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
.avia-chrome .av-styling-circle .avia_image {
    overflow: auto !important;
}
```
Best regards,
Rikard
June 15, 2023 at 3:35 pm in reply to: handy (Small) menue problems on website #1410775

Rikard
Keymaster

Hi,

I can’t see that happening on my end, did you try loading the site in an incognito or private browser window on the devices in question?

Best regards,
Rikard

June 15, 2023 at 3:30 pm in reply to: How to display a preview of an particular post? #1410773

Rikard
Keymaster

Hi,

Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 15, 2023 at 3:29 pm in reply to: Main menu hover, background #1410772

Rikard
Keymaster

Hey Danii28,

If you want your menu items to look like buttons, then you can set that under Appearance->Menus for each menu item. Look for the Menu style option.

Best regards,
Rikard

June 15, 2023 at 12:03 pm in reply to: Picture Style circle in Google Chrome #1410706
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.avia-chrome .av-styling-circle .avia_image {
    overflow: auto;
}
```
Best regards,
Rikard
June 15, 2023 at 11:42 am in reply to: Can’t edit imported demo #1410699

Rikard
Keymaster

Hey MosesSGT,

The server is returning a 404 error on the file highlighted in the screenshot in private. You would have to reach out to your hosting provider to find out why that is. Did you add some custom code to the page in question maybe?

You could try to move the shortcodes of the problem page to a new page, to see if that changes anything. You can activate debug mode under Enfold->Layout Builder->Advanced Options in order to see the Layout Builder shortcodes.

You could also try the same shortcodes on your other installation.

Best regards,
Rikard

June 15, 2023 at 11:32 am in reply to: handy (Small) menue problems on website #1410696

Rikard
Keymaster

Hi Klaus,

Updating the theme should work in order to solve the menu problem. I’m not sure what type of problem you are getting after you are updating though? I see that you are running PHP 7.4 which might be causing the problem after updating. Could you try updating that to 8.0 for example?

Best regards,
Rikard

June 15, 2023 at 11:18 am in reply to: cannot edit a demo #1410690

Rikard
Keymaster

Hi,

Thanks for the update, and sorry for the problem. I’m actually not sure what the problem is on your installation, since I’ve never seen it before. For that reason, we would have to see the actual problem in order to find a potential solution. If you should need further help from us, then please activate Enfold on your site, and provide us with access to the backend of WordPress. If you have a staging site showing the same problem, then that would work as well.

Best regards,
Rikard

June 15, 2023 at 11:13 am in reply to: Blank “Full Width Easy” Slider on Mobile view #1410689

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

June 15, 2023 at 11:11 am in reply to: Upgrade from 3.7.1 to 5.6.2 – lost all style settings #1410688

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

June 15, 2023 at 8:33 am in reply to: Avia editor stuck on preload #1410668

Rikard
Keymaster

Hi,

Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 8,431 through 8,460 (of 93,570 total)

← 1 2 3 … 281 282 283 … 3,117 3,118 3,119 →