Page 283 – Support | Kriesi.at – Premium WordPress Themes

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June 15, 2023 at 8:31 am in reply to: Can’t load page in backoffice #1410667

Rikard
Keymaster

Hi MosesSGT,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

June 14, 2023 at 8:06 pm in reply to: Vertikale Ausrichtung Menüpunkte ändern #1410637

Rikard
Keymaster

Hi,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

June 14, 2023 at 8:05 pm in reply to: Log messages input for Enfold contact form #1410636

Rikard
Keymaster

Hi Maarten,

We’re not aware of any such plugins unfortunately, and there’s nothing like that in the theme by default. If you need this functionality, then I would advise you to use a dedicated contact form plugin instead.

Best regards,
Rikard

June 14, 2023 at 8:03 pm in reply to: Theme-Aktualisierungen #1410635

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

June 14, 2023 at 8:03 pm in reply to: Force Download #1410634

Rikard
Keymaster

Hi,

Thanks for the update and kind words :-)

Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

June 14, 2023 at 8:02 pm in reply to: Powered by WordPress #1410633
Rikard
Keymaster
Hey Julie,

Please add this to the copyright field under Enfold->Footer:
```
[nolink]
```
Best regards,
Rikard
June 14, 2023 at 8:01 pm in reply to: Can’t load page in backoffice #1410632

Rikard
Keymaster

Hi,

There’s nothing in the theme which would block you from publishing pages, so this is likely a server problem. Could you try reaching out to your hosting provider for further help please? If you should need further help from us, then please share server error logs with us.

Best regards,
Rikard

June 14, 2023 at 7:58 pm in reply to: Picture Style circle in Google Chrome #1410631

Rikard
Keymaster

Hi Andreas,

Could you post a link to where we can see the problem you are having please?

Best regards,
Rikard

June 14, 2023 at 7:57 pm in reply to: Webpage does suddenly not display correctly #1410630

Rikard
Keymaster

Hey Reto,

Could you highlight the problems in screenshots please? Also please post admin WordPress login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

June 14, 2023 at 7:54 pm in reply to: Text does not appear or wrong in backend not visible #1410629

Rikard
Keymaster

Hi,

Thanks for the update, if you could unblock the countries in private then we should be able to access your site.

Best regards,
Rikard

June 14, 2023 at 7:44 pm in reply to: cannot edit a demo #1410628

Rikard
Keymaster

Hi,

Sorry for the late reply. The login details you posted earlier are not working anymore, could you check and verify please?

Best regards,
Rikard

June 14, 2023 at 4:34 pm in reply to: Lines of text are justified when using a mobile phone for news items #1410609

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

June 14, 2023 at 4:32 pm in reply to: Theme-Aktualisierungen #1410607

Rikard
Keymaster

Hey bitkollegen,

Please try using this plugin instead: https://envato.com/market-plugin/

Best regards,
Rikard

June 14, 2023 at 4:30 pm in reply to: Enfold blog posts Excerpt Text is not showing up when using Advanced Layout Edit #1410604

Rikard
Keymaster

Hey Poing,

Thanks for the login details. Did you try filling in the excerpt in the TEXTAUSZUG box in the sidebar?

Best regards,
Rikard

June 14, 2023 at 3:29 pm in reply to: Upgrade from 3.7.1 to 5.6.2 – lost all style settings #1410595

Rikard
Keymaster

Hi,

Thanks for that. The only difference I can see are the fonts, did you try checking your setting under Enfold->General Styling->Fonts?

Best regards,
Rikard

June 14, 2023 at 3:26 pm in reply to: I cant find my verification code #1410592

Rikard
Keymaster

Hey Regina,

Please refer to this: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

Best regards,
Rikard

June 14, 2023 at 3:24 pm in reply to: Text does not appear or wrong in backend not visible #1410591

Rikard
Keymaster

Hi,

Thanks for that. It doesn’t seem possible to access the WordPress login page though?

Access protected
Due to attacks the access from foreign countries has been denied. Please contact your hosting provider for instructions to remove this restriction.
You can find more information how to alter the behaviour right here.

Best regards,
Rikard

June 14, 2023 at 3:23 pm in reply to: The Enfold theme consumes all server resources. #1410590

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

June 14, 2023 at 3:22 pm in reply to: Enfold License duration #1410589

Rikard
Keymaster

Hi John,

Please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Best regards,
Rikard

June 13, 2023 at 1:23 pm in reply to: Lines of text are justified when using a mobile phone for news items #1410454
Rikard
Keymaster
Hey tomcusters,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .fullsize .template-blog .post .entry-content-wrapper {
    text-align: initial;
}
```
Best regards,
Rikard
June 13, 2023 at 1:21 pm in reply to: Widget content (with extra menu) disappears when using smartphone. #1410453

Rikard
Keymaster

Hi,

Great, I’m glad that you managed to find a solution :-)

Best regards,
Rikard

June 13, 2023 at 1:20 pm in reply to: Logo is not visible on mobile #1410452

Rikard
Keymaster

Hi,

I’m not sure what you are referring to exactly, please highligt your intentions in a screenshot.

Best regards,
Rikard

June 13, 2023 at 1:19 pm in reply to: The Enfold theme consumes all server resources. #1410451

Rikard
Keymaster

Hi,

Thanks for that. I can’t see any theme error in there, but there’s a lot of error messages coming from these plugins:
yet-another-stars-rating and accelerated-mobile-pages. What happens if you deactivate all plugins, then activate the theme?

Best regards,
Rikard

June 13, 2023 at 1:15 pm in reply to: Text does not appear or wrong in backend not visible #1410449

Rikard
Keymaster

Hey Semito,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 13, 2023 at 11:39 am in reply to: Upgrade from 3.7.1 to 5.6.2 – lost all style settings #1410433

Rikard
Keymaster

Hey woutertz,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 13, 2023 at 11:38 am in reply to: The Enfold theme consumes all server resources. #1410432

Rikard
Keymaster

Hey Jose,

Could you share server error logs with us please?

Best regards,
Rikard

June 13, 2023 at 11:36 am in reply to: content dissapear when editing #1410431

Rikard
Keymaster

Hi,

Thanks for the update. In which element are you having problems with adding spaces?

Best regards,
Rikard

June 13, 2023 at 10:32 am in reply to: Logo is not visible on mobile #1410420
Rikard
Keymaster
Hi,

I can’t see a logo at all on any screen size. You have this in your child theme though, which you can try to remove:
```
.logo {
    display: none !important;
}
```
Best regards,
Rikard
June 12, 2023 at 7:31 pm in reply to: content dissapear when editing #1410386

Rikard
Keymaster

Hi,

You didn’t correct the open markup, so I did it for you. Adding content and saving the page works as expected now.

Best regards,
Rikard

June 12, 2023 at 7:28 pm in reply to: Different image sizes in different languages #1410385

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 8,461 through 8,490 (of 93,570 total)

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