Forum Replies Created
-
AuthorPosts
-
Hi envisageiam,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. Please upload the image to somewhere where we can download it as well so that we can try from our end.
Regards,
RikardHi,
Seems I can’t log in since you have a security plugin active:
Anti-Intrusive & Anti-Spamming Security Your IP address or country is not allowed to access this website – the reasons may be different. You can email an application to the administrator: postmaster [at] newpointdeview.com
The moderators are located all over the world so it might be a good idea to turn that plugin off until you get your problem solved.
Best regards,
RikardHi,
Did you try setting the Content | Sidebar Ratio under Enfold–>General Layout?
Thanks,
RikardYou are getting some errors on the page as well but I’m not sure why, I’ve asked the rest of the team to have a look as well. Please bare with us for a while more.
Thanks,
RikardJanuary 8, 2016 at 4:56 am in reply to: Number in the bubble Above the Jobs Menu Button on the Enfold Site #561806Hi jamie,
Not sure what you mean by bubble? Please link to your site and try to explain a bit further what you are looking to achieve.
Best regards,
RikardHi,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Not sure if that would be possible but send us a link to the site in question and we’ll have a look.
Regards,
RikardJanuary 8, 2016 at 4:46 am in reply to: Youtube control buttons on video in Fullscreen slider #561800Hi,
I’m not sure I understand what you mean by your last post but let us know if you have any luck with the solution provided by @vinay.
Thanks,
RikardHi CristianoBottone,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Thanks,
RikardHey dolcen,
You will need to select home and blog page in the theme options for both languages, when I go to theme options and select Svenska in the top bar I see you haven’t made any selections there. Could you try that out please?
Thanks,
RikardHi Simon,
Great, glad you found the problem. Please try to flush the cache from Chrome and restart to see if that helps. You might want to use a tool like CCleaner as well if that doesn’t help.
Regards,
RikardJanuary 7, 2016 at 2:46 pm in reply to: Content section with slider and overlay of 75% browser-height #561253Hey boemedia,
Could you provide us with a link to the site in question so that we can take a closer look please?
Best regards,
RikardHi,
You’re getting a 404 error on the thumbnail:
http://www.newpointdeview.com/wp-content/uploads/Kazakhstan-Russie-180×180.png
Could you try uploading and adding the image again to see if that helps?
Best regards,
RikardHi forestdude,
Could you include the password for the page as well please?
Regards,
RikardHi,
Great, glad you got it working again. Please let us know if you should need any more help on the topic.
Regards,
RikardJanuary 7, 2016 at 2:31 pm in reply to: Menu color background color lost when submenu is hovered #561231Hey forestdude,
Seems like the link you posted is password protected, could you post the password as well please?
Thanks,
RikardHi webmaxtech,
Could you provide us with a link to the site in question so that we can take a closer look please?
Thanks,
RikardHi,
Ok, maybe you just caught us at a bad time, december was very hectic for us. There was a major WordPress release and Kriesi released a lot of changes to the theme as well. We were basically flooded and a bit stressed out, hopefully you will get better help in the future. Thanks for your support :-)
Regards,
RikardHi,
I think what Ismael is referring to is that there is a user/password prompt before being able to view the WordPress login page, could you post those details as well please?
Thanks,
RikardHi,
Ok, please let us know if you should need any further help.
Best regards,
RikardHi michael_world2cycle,
Yes that would be the default behaviour, is there any reason why you can’t use the regular sidebar?
Regards,
RikardHi Albert,
I think that would take a lot of customisation and time to accomplish unfortunately, maybe you could search for a plugin using it instead?
Thanks,
RikardHi,
We’re human too, humans make mistakes sometimes. Glad you fixed the problem though and sorry to hear that you are not happy with our support.
Regards,
RikardHi Bill,
How exactly do you want to display it, as a part of your new website or fetching it live? I would recommend you use the built in import/export functionality in WordPress if you would like to import your old posts.
Best regards,
RikardHi Jenny,
Could you provide us with a link to the site in question so that we can take a closer look please?
Thanks,
Rikard -
AuthorPosts
