Page 2680 – Support | Kriesi.at – Premium WordPress Themes

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March 15, 2016 at 7:40 am in reply to: Parse Error After Adding additional Google Fonts #598213

Rikard
Keymaster

Hi Corina,

I’m having no luck connecting to FTP with the details you provided either unfortunately, could you check again please?

Best regards,
Rikard

March 15, 2016 at 7:38 am in reply to: Theme Options Won't Save #598212

Rikard
Keymaster

Hi,

Thanks for the feedback. Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

March 15, 2016 at 7:35 am in reply to: Enfold Landing page demo #598210

Rikard
Keymaster

Hi,

I couldn’t see any broken images on your site, where are you seeing these errors? Please note that you will send your thread to the back of our support queue each time your post a reply to it.

Thanks,
Rikard

March 15, 2016 at 7:28 am in reply to: On each page one different background image #598209

Rikard
Keymaster

Hi,

You will always lose some image data when setting and image as a background covering the whole of the containing element, could you post a screenshot of what you think the problem is please? We can have a look after that.

Regards,
Rikard

March 15, 2016 at 7:21 am in reply to: semi laggish arabic site #598205

Rikard
Keymaster

Hi,

Ok, do you mean Compatibility with WordPress 4.4.2: Unknown under Dashboard–>Updates? To be honest I’m not sure where the plugin gets that information, though I think it’s from wordpress.org. Could you ask WPML support about this? I’m not sure of the reason for it to be honest.

Best regards,
Rikard

March 15, 2016 at 7:16 am in reply to: Arabic burger menu icon in wrong side #598203

Rikard
Keymaster

Hi,

Thanks for the login, I added the CSS I posted previously but I couldn’t see anything different other than the hamburger icon going to the left. Could you check please? Make sure to clear your browser cache prior to checking the change. If you should have further problem then please post a screenshot highlighting the problem.

Thanks,
Rikard

March 15, 2016 at 3:55 am in reply to: How to get modern headings in a text block #598116

Rikard
Keymaster

Hi,

Everything from the builder will generate shortcode, you can see it by activating debug mode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/. If it will work with your plugins shortcode is hard to say though.

Regards,
Rikard

March 15, 2016 at 3:53 am in reply to: Video Gallery #598115

Rikard
Keymaster

Hey michael_world2cycle,

I’m not sure I understand what you mean by that, could you try to explain a bit further or link to an example of what you are trying to achieve please?

Thanks,
Rikard

March 15, 2016 at 3:48 am in reply to: HTTP error when uploading media #598113

Rikard
Keymaster

Hi Andrea,

I uploaded the Kriesi logo without any problem when your child theme is active, could you upload an image which you are having problems with to for instance imgur.com so that we can try it at our end please?

Regards,
Rikard

March 15, 2016 at 3:44 am in reply to: Deactivate a slider in the layerslider #598112

Rikard
Keymaster

Hi,

I’m still not sure I understand what you mean by deactivating a slider, if you use the Layer Slider element on the page you are working on then you can pick the slider you want to show on that particular page. There’s no need to deactivate anything. If that is not what you are looking to do then please post screenshots what you are having problems with.

Best regards,
Rikard

March 14, 2016 at 8:03 am in reply to: Masonry Gallery sort order ? #597599

Rikard
Keymaster

Hi,

We need a URL to your website in order to check the problem, could you link to it here please?

Thanks,
Rikard

March 14, 2016 at 8:01 am in reply to: Theme won't uodate #597596

Rikard
Keymaster

Hi @Shanna,

Great, glad you found the problem :-)

Thanks,
Rikard

March 14, 2016 at 7:56 am in reply to: Resize Sidebar #597594

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 14, 2016 at 7:56 am in reply to: Blog Pages show always the same articles #597592

Rikard
Keymaster

Hey Arcatech,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. Please make sure that you are running the latest version of the theme (3.4.7) and WordPress (4.4.2)

Thanks,
Rikard

March 14, 2016 at 7:54 am in reply to: Header and footer menus = duplicate id's #597591

Rikard
Keymaster

Hi @mantisjitsu,

Thanks for the feedback, please let us know if you should need any more help on the topic.

Regards,
Rikard

March 14, 2016 at 7:51 am in reply to: Show title of picture #597590

Rikard
Keymaster

Hey Raymonphoto,

You can edit the meta info of each image under Media–>Library in the WordPress menu.

Thanks,
Rikard

March 14, 2016 at 7:50 am in reply to: transparent header & color section not working… #597587

Rikard
Keymaster

Hey finblue,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

March 14, 2016 at 7:46 am in reply to: Mobile Menu problem with zoom in of boxed layout page #597585

Rikard
Keymaster

Hi Karo,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

March 14, 2016 at 7:42 am in reply to: How to setup Masonry Gallery in full width #597583

Rikard
Keymaster

Hey raydeeyo,

It looks full width on my end, I’m guessing you managed to get it fixed? If not then please try to explain a bit further and post admin login details in private so that we can have a closer look.

Regards,
Rikard

March 14, 2016 at 7:28 am in reply to: Moved Site and Too Many Processes #597578

Rikard
Keymaster

Hi Justine,

I’m not sure I understand what you are saying here, that your theme causes 20.000 users to go to the site? You might consider using a security plugin of some sort to block the IP ranges of the countries the unwanted visits are coming from.

Thanks,
Rikard

March 14, 2016 at 7:24 am in reply to: Frontpage label appears in sidebar #597577

Rikard
Keymaster

Hi,

Yes I couldn’t see it in any of your widgets, but glad the CSS helped :-)

Thanks,
Rikard

March 14, 2016 at 7:23 am in reply to: How Do I Change the Boundaries of a Color Section? #597576

Rikard
Keymaster

Hey EverettSchuster,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

March 14, 2016 at 7:16 am in reply to: Can I Design a custom Template #597569

Rikard
Keymaster

Hi boboo,

I’ll let him know about your request, please wait for his answer.

Thanks,
Rikard

March 14, 2016 at 6:54 am in reply to: Support for enfold "ended" via envato #597565

Rikard
Keymaster

Hey jancecile,

Yes, that should be the best way to being able to receive support. Updates will continue even if your support term should run out.

Best regards,
Rikard

March 14, 2016 at 6:53 am in reply to: Static Text Over Slider #597563

Rikard
Keymaster

Hi,

Great, glad you got it fixed :-)

Cheers!
Rikard

March 14, 2016 at 6:51 am in reply to: Trouble with "Table" in Enfold #597561

Rikard
Keymaster

Hey jancecile,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

March 14, 2016 at 6:49 am in reply to: Mailchimp Signup not working #597557

Rikard
Keymaster

Hi JP,

Great, glad you got it fixed :-)

Regards,
Rikard

March 14, 2016 at 6:44 am in reply to: Enter string in Text Block without having to escape special characters #597555

Rikard
Keymaster

Hey dohodoho,

I’m not sure but please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 14, 2016 at 6:41 am in reply to: Hide small line between top header and main header #597553
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
#top .av_header_transparency #header_meta {
    border-bottom: 0px solid rgba(255,255,255,0.25) !important;
}
```
Regards,
Rikard
March 14, 2016 at 6:34 am in reply to: How can I add a border / change background of sidebar widgets? #597549

Rikard
Keymaster

Hi,

You can find that under Appearance–>Editor.

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 80,371 through 80,400 (of 93,552 total)

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