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Hi,
Great, glad you found the problem. Let us know if you should need any further help on the topic.
Regards,
RikardHi,
I get a 404 error on the page you linked to, could you check it please?
Thanks,
RikardHi,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Marcin,
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Thanks,
RikardHi,
You probably could customise that but I think it would take a lot of work unfortunately. Also, I would consider that bad user interaction, when you click and element on the right you expect something to happen on the right too, not on the left.
If you should need any further help on the topic we could need to inspect a page with our theme on it.
Best regards,
RikardHi,
Please try the following in Quick CSS under Enfold–>General Styling:
.html_header_top #top .av_header_stretch .container { width: 100% !important; }Best regards,
RikardHey Anine,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Thanks,
RikardHi,
Thanks for getting back to us, so I’m guessing you got the problem fixed?
Best regards,
RikardHi Grant,
You could try pasting it into the Google Analytics Tracking Code box in the theme options to see if that works. If not then please post the code here and where it is supposed to be added. Also include admin login details so that we can access the backend of your site.
Regards,
RikardHi,
I can’t see anything in private unfortunately, could you try posting them again please? We need a link to your site and admin login details so that we can check the backend.
Regards,
RikardHi Elena,
I’m not sure if there is an easy solution for that, but send us a link to your site and we’ll have a look at it.
Thanks,
RikardHi,
Thanks for the screenshots, could you post a link to the page in question so that we can inspect it in order to give you correct CSS please?
Regards,
RikardMay 17, 2016 at 5:38 am in reply to: How do I make a video on a fullscreen slider work on a phone? #633465Hi,
Unfortunately no, there is not much we can do about the manufacturers not allowing it.
Best regards,
RikardHi Keith,
I see what you mean now, try the following CSS as well:
@media only screen and (max-width: 767px) { #top #header_meta .social_bookmarks li a { color:black !important; } }Best regards,
RikardHi,
Please use the full URL to the font so that you can verify that it is correct. For instance:
http://yoursite.com/wp-content/themes/enfold/fonts/brandon_bld-webfont.woff2Regards,
RikardHey pantoni,
You can set the hover state in Advanced Styling by check the Apply only to mouse hover state checkbox, could you try that please?
Regards,
RikardHi Doug,
Could you provide us with a link to the site in question so that we can take a closer look please?
Regards,
RikardMay 17, 2016 at 5:08 am in reply to: change the display order of the masonry order categories #633452Hey Yan,
I’m not sure if that would be possible but send us a link to your site and we’ll have a look at it.
Thanks,
RikardHi webdesign,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Regards,
RikardHi,
I think WordFence is blocking access to your site, at least for the region I’m in:
Your access to this service has been temporarily limited. Please try again in a few minutes. (HTTP response code 503)
So I couldn’t log in to check your installation unfortunately.
If you go to your Themeforest account and select to download the theme from there it should be the latest version. You can then try to overwrite your theme files via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
RikardMay 17, 2016 at 4:49 am in reply to: What ALB element is used here: overlay with icon and tooltip? #633445Hey Chris,
It looks like they have used the Team Member element there, please try that out.
Thanks,
RikardHi,
I’m sorry but I still can’t see what you mean by that, could you post a screenshot of the issue please? I compared the page you linked with the page TARIEVEN and I could not see any differences between the two titles.
Thanks,
RikardHi Peter,
Thanks for the screenshot, could you provide us with a link to the site in question so that we can take a closer look please?
Best regards,
RikardHi,
I’m not sure what you mean by that, is it the New Commercial Account SPECIAL: link? If so it’s linking on my end. See URL in private. Please try to explain a bit further if I’ve misunderstood you.
Thanks,
RikardMay 17, 2016 at 4:33 am in reply to: Remove background from my Fullscreen Slider text captions #633437Hi Keith,
We try to answer support requests on a first come first serve basis, we’ll get to your other thread soon enough :-)
Regards,
RikardHey Slawomir,
Please try adding this to the bottom of your functions.php file under Appearance–>Editor:
function modify_jquery() { if (!is_admin()) { wp_deregister_script('jquery'); wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js'); wp_enqueue_script('jquery'); } } add_action('init', 'modify_jquery');If that doesn’t work then please send us admin login details in private.
Thanks,
Rikard -
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