Page 2610 – Support | Kriesi.at – Premium WordPress Themes

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May 18, 2016 at 6:13 am in reply to: Photos are gone #634171

Rikard
Keymaster

Hi,

There is a login prompt before coming to the WordPress login page as well, could you post those details too please?

Best regards,
Rikard

May 18, 2016 at 6:11 am in reply to: Posts content elements not working, no preview either #634170

Rikard
Keymaster

Hi,

No problem, please let us know if you should need any more help on the topic.

Best regards,
Rikard

May 18, 2016 at 6:06 am in reply to: Overlay effect BUG FOUNDED! #634169

Rikard
Keymaster

Hi,

You can use any email you like, one of your own maybe. We only need user and pass to be able to log in :-)

Regards,
Rikard

May 18, 2016 at 6:04 am in reply to: Enfold portfolio grid with Polylang #634168

Rikard
Keymaster

Hi,

Could you try updating to the latest version of the theme (3.5.4) to see if that helps please?

Thanks,
Rikard

May 18, 2016 at 6:01 am in reply to: Http Error on image upload after WP update #634167

Rikard
Keymaster

Hi,

Could you upload an image you are having problems with to a service like imgur.com so that we can try from our end please?

Regards,
Rikard

May 18, 2016 at 5:53 am in reply to: Masonry Gallery not working #634165

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any more help on the topic.

Best regards,
Rikard

May 18, 2016 at 5:45 am in reply to: error on the menu page at the backend #634162

Rikard
Keymaster

Hey Armstrong88,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 18, 2016 at 5:38 am in reply to: Advanced Layout Editor is operating strangely #634160

Rikard
Keymaster

Hi,

Ok great, glad you got it working.

Regards,
Rikard

May 18, 2016 at 5:35 am in reply to: What ALB element is used here: overlay with icon and tooltip? #634158

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Best regards,
Rikard

May 18, 2016 at 5:28 am in reply to: Social Media and language switcher issues #634154

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Regards,
Rikard

May 18, 2016 at 5:27 am in reply to: Mobile menu: background colors of menu sections #634152
Rikard
Keymaster
Hi,

I see that you have done this already for the desktop menu, you will have to find the id’s of your menu items and target them one by one. Like this for your home item:
```
#menu-item-60 a {
background-color:red !important;
}
```
Thanks,
Rikard
May 18, 2016 at 5:23 am in reply to: Change class="main_color" height , preview bug ? #634151
Rikard
Keymaster
Hi,

Ok I see what you mean, please try the following in Quick CSS under Enfold–>General Styling:
```
.container_wrap_first .content {
padding-top:0 !important;
padding-bottom:0 !important;
}
```
Thanks,
Rikard
May 18, 2016 at 5:13 am in reply to: Icons not showing since updating WP #634149
Rikard
Keymaster
Hi again,

Adding this to the bottom of your functions.php file under Appearance–>Editor might work:
```
function modify_jquery() {
if (!is_admin()) {
	wp_deregister_script('jquery');
	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
	wp_enqueue_script('jquery');
}
}
add_action('init', 'modify_jquery');
```
Best regards,
Rikard
May 18, 2016 at 5:12 am in reply to: Icons not showing since updating WP #634148

Rikard
Keymaster

Hi,

Ah ok, I see what you mean now. They are showing but they are very small and I’m guessing the wrong colour? Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

May 18, 2016 at 5:07 am in reply to: Our web has been hacked html_entity_decode(): charset `UTF-7' not supported, ass #634146

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for sharing your solution :-)

Best regards,
Rikard

May 18, 2016 at 4:55 am in reply to: display table from a mysql database with paging and sorted #634142

Rikard
Keymaster

Hi Detlev,

I’m not sure I understand, are you looking to copy your table to Enfold? If so I think it would mean more work for you than to simply recreate it to be honest. But if you want to copy it I would try to inspect the page in question and find the html markup, you can then try to paste the code in to a Code Block or Text Block element.

Best regards,
Rikard

May 18, 2016 at 4:52 am in reply to: Content Delivery Newtwork (CDN) settings using W3 Cache #634140

Rikard
Keymaster

Hey Justin,

I would try the default settings and clear the cache after an update. If that works out for you I think that is all you have to do really :-)

Regards,
Rikard

May 18, 2016 at 4:50 am in reply to: Avia Layout Builder Not Working with Google Chrome #634139

Rikard
Keymaster

Hi,

Sorry for the late reply. Elements in the builder show up fine on my end using latest version of Chrome, could you try another machine to see if that works better?

Best regards,
Rikard

May 17, 2016 at 8:20 am in reply to: Demo won't install, Media won't upload #633542

Rikard
Keymaster

Hi Itty,

Could you try increasing the WordPress php memory limit to see if that helps please? http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Thanks,
Rikard

May 17, 2016 at 8:15 am in reply to: WordPress 4.5 Update Issues #633539

Rikard
Keymaster

Hi,

I think that would be a good option, you can download a fresh copy of the theme from your Themeforest account.

Regards,
Rikard

May 17, 2016 at 8:10 am in reply to: Flush Cache #633536

Rikard
Keymaster

Hi,

No, overwrite the theme files via FTP, you will find out how to do it if you follow the link I posted.

Thanks,
Rikard

May 17, 2016 at 8:08 am in reply to: How to enter "i am not a robot" #633533

Rikard
Keymaster

Hi,

Maybe this will help you out: http://www.matrudev.com/post/installing-google-recaptcha/

Regards,
Rikard

May 17, 2016 at 7:54 am in reply to: Animations and Slider not working when Logged out of WordPress – post update. #633531
Rikard
Keymaster
Hi JonathanTaphouse,

Please try to add this to the bottom of your functions.php file under Appearance–>Editor:
```
function modify_jquery() {
if (!is_admin()) {
	wp_deregister_script('jquery');
	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
	wp_enqueue_script('jquery');
}
}
add_action('init', 'modify_jquery');
```
Regards,
Rikard
May 17, 2016 at 7:50 am in reply to: Enfold Combo Widget popular tab don't sort bypopularity #633525

Rikard
Keymaster

Hey adinugroho01,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

May 17, 2016 at 7:49 am in reply to: Remove description #633523

Rikard
Keymaster

Hey David,

You can control that by using a plugin like Yoast SEO: https://wordpress.org/plugins/wordpress-seo/

Thanks,
Rikard

May 17, 2016 at 7:46 am in reply to: Mobile website issue – Eliminate render-blocking JavaScript and CSS #633521

Rikard
Keymaster

Hi,

You don’t have to use a plugin but I don’t see a point to not using one if it will do what you are looking for? Plugins like these are not heavy so I don’t think you have anything to worry about.

Thanks,
Rikard

May 17, 2016 at 7:43 am in reply to: SEO problems #633520

Rikard
Keymaster

Hey matiasquintana,

We don’t control the ranking of your site or how searching engines index your site unfortunately. I would try to find an answer to your question at Google if their results are bothering you.

Thanks,
Rikard

May 17, 2016 at 7:39 am in reply to: Menù product_cat Column (Mega Menu) #633518

Rikard
Keymaster

Hi,

Great, glad you found the problem. Please let us know if you should have any further problems on the topic.

Regards,
Rikard

May 17, 2016 at 7:30 am in reply to: Problem with height of header – please help #633513

Rikard
Keymaster

Hey jacobs64,

I can’t see any difference between the two links you posted, did you manage to get it fixed?

Best regards,
Rikard

May 17, 2016 at 7:22 am in reply to: Change font in 'Full Width Button' #633511
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
#schedule-your-demo-schedule-your-demo .avia_iconbox_title {
font-size:30px !important;
}
```
Regards,
Rikard
Author

Posts

Viewing 30 posts - 78,271 through 78,300 (of 93,572 total)

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