Forum Replies Created
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October 20, 2023 at 4:10 pm in reply to: Website keeps falling into showing menu/page structure instead of header image #1423142
Hey Henning,
I’m seeing 403 errors coming from autoptimize files. Please try deactiavting the plugin, or ask your hosting provider why the server is not allowing the request.
Best regards,
RikardHi,
I don’t know unfortunately, it worked without any problems for me.
Best regards,
RikardHi,
Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
2. I can see the code applying on my end, please try checking in a private browser window.
3/4. I’ve added code for you.
Best regards,
RikardHi,
You can select to display menu items as buttons below each menu item under Appearance->Menus.
Best regards,
RikardHi,
Thanks for the update. I checked a few Text Blocks on your site, but they are all looking normal on my end. On which page or post can we reproduce the results you are getting?
Best regards,
RikardHi,
The latest version of the theme is 5.6.6, you can download it from your Themeforest account. Also please make sure that you have registered your theme license: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHi,
I’m sure it would be possible, but there there nothing like that in the theme by default unfortunately. The closest demo would again be the Parallax demo.
Best regards,
RikardHi,
Thanks for the update. I’m not sure exactly what you are looking to achieve, but the one of the other slider options might fit your needs better? You could try the Fullwidth Easy Slider for example.
Best regards,
RikardHi,
Thanks for that. Could you try updating the theme to the latest version (5.6.6) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHey Kelsang Wangpo,
Please try logging in again, using the password in private.
Best regards,
RikardHi,
You can set the image size in the Styling tab, I would recommend that you use images with the same size for the best results.
Best regards,
RikardHey rebecca,
We can’t view your site since it’s in coming soon mode, please include login details in private.
Best regards,
RikardHi,
Yes you can, the option to set the cell size can be found on the bottom right of the element.
Best regards,
RikardHey Highlander-2013,
Could you post a screenshot highlighting the problem please?
Best regards,
RikardHi,
Thanks for the update. I’m not sure I fully understand your intentions, could you try explain what you are looking to achive a bit further please?
Best regards,
RikardHi,
You can switch debug mode on and off under Enfold->Layout Builder->Show advanced options->Debug Mode (Backend Only)
Best regards,
RikardHi,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Hakan,
1. Please try using the Grid Row element.
2. For that layout it’s likely best to use 1/2 elements.
Best regards,
RikardHey Ellen_1964,
I see that you are running an old version of the theme, could you try to update to the latest version (5.6.6) to see if that helps please? The update to 5.6.6 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the new theme files via Appearance->Themes->Add New, and select to overwrite the old theme files after the upload has finished.If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHi,
I’m seeing multiple 403 error coming from the Autoptimize plugin. Please try to deactivate it to see if that helps.
Best regards,
RikardHi,
Thanks for that, I’ve installed the theme for you. Please activate it and review your site.
Best regards,
RikardHi,
Thanks for that, but this is not a general problem with the version you are running. We can’t restore your whole site with only the theme config file either unfortunately. Please copy the site to a staging area, so that we can check the problem there.
Best regards,
RikardHi,
Thanks for the update. What exactly are you looking to achieve? If you have a screenshot highlighting your intentions, then please share that with us.
Best regards,
RikardHey Timothy,
If there is shortcode available then it might be possible, otherwise it not unfortunately.
Best regards,
RikardHi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for the update. I cleared the cache and minified files from your caching/performance plugins, and that removed the borders from the sub menus. You might want to deactivate all types of cache and minification so that you know if your changes are applying or not.
If you want to delete old theme files, then you can activate Delete Old CSS And JS Files? option under Enfold->Performance.
I’m not sure which error you are getting when updating, so I can’t really give you any general instructions. We could help you out with updating, but it would be great if you could stick to one problem at a time.
Best regards,
Rikard -
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