Page 235 – Support | Kriesi.at – Premium WordPress Themes

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November 13, 2023 at 10:28 am in reply to: Mobile Menu Hover font color #1425406

Rikard
Keymaster

Hey navindesigns,

The site you linked to doesn’t seem to be running Enfold, please activate Enfold so that we can have a closer look.

Best regards,
Rikard

November 13, 2023 at 10:27 am in reply to: Slider Fullsize is not behind the menu wirh changing menu colour, only startsite #1425405

Rikard
Keymaster

Hi,

Thanks for that. I tried checking the WordPress backend, but I get this message:

Du bist leider nicht berechtigt, auf diese Seite zuzugreifen.

Please check the user rights if you should need furhter help.

About the menu problem; did you check if you have set the header to the same option in the Layout menu on the sub page, as on the front page?

Best regards,
Rikard

November 13, 2023 at 10:20 am in reply to: woocommerce on phone #1425404

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 13, 2023 at 10:19 am in reply to: Color Section – Images disappeared #1425403

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure exactly what you are looking to target, could you link directly to a page where we can see the element in question?

Best regards,
Rikard

November 13, 2023 at 9:55 am in reply to: Update WordPress and Enfold #1425401

Rikard
Keymaster

Hi,

If you are running a version prior to 4.4.1, then the update to 5.6.8 has to be done manually, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the new theme files via Appearance->Themes->Add New, and select to overwrite the old theme files after the upload has finished.

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

November 12, 2023 at 11:33 am in reply to: Color Section – Images disappeared #1425327
Rikard
Keymaster
Hi,

Thanks for the update. The problem goes away when I remove all the CSS in the Quick CSS box, this is the likely culprit:
```
.blog #main .main_color,.single #main .main_color {
    background: white;
}
```
Please try removing it.

Best regards,
Rikard
November 12, 2023 at 11:22 am in reply to: woocommerce on phone #1425326
Rikard
Keymaster
Hi,

Thanks for that. This code is modifying the columns:
```
li.product-category.product {
    width: 21%!important;
}
```
I’m not sure exactly where it’s coming from though, since the page with the problem seems to be using a different installation?

Best regards,
Rikard
November 12, 2023 at 11:17 am in reply to: [Enfold 5.6.8] Block Editor: Cannot open Sidebar / Settings with Avia active #1425325

Rikard
Keymaster

Hi,

Thanks for the update, and sorry for the problem. We’ll keep this thread open in case you should want us to fix this for you before the release of the next theme version.

Best regards,
Rikard

November 12, 2023 at 11:15 am in reply to: Enfold Creative Studio Demo Heading #1425324

Rikard
Keymaster

Hi,

Thanks for the update. This is only a warning to remind users to properly close added markup:

Warning: Characters <,>,[,] might break ALB backend or frontend. Read more if you want to use them. You can use valid HTML markup.

If things are working as they should, then you can ignore it.

Best regards,
Rikard

November 12, 2023 at 11:14 am in reply to: Productbox Size #1425323
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
ul.products li a img {
    height: 200px;
}
```
I’m not sure what you mean by this:

What I would like to change, because it unfortunately looks very confusing and difficult to read, is to highlight the title of the products in color or put a frame. Do you know how I can customize the product boxes even further?

Could you post a screenshot highlighting your intentions please?

Best regards,
Rikard
November 12, 2023 at 11:08 am in reply to: Slider Fullsize is not behind the menu wirh changing menu colour, only startsite #1425321

Rikard
Keymaster

Hey DermaBBSaar,

I can’t see the problem by looking at the links your sent unfortunately, and the login details you posted are not working. Please check and verify.

Best regards,
Rikard

November 12, 2023 at 11:01 am in reply to: Use Avia Magazine Widget to load external post data #1425320

Rikard
Keymaster

Hey Stephan,

That might be possible, but such customisations is out of scope of theme support unfortunately. If you would like to hire someone to help you out with this, then we recommend Codeable.

Best regards,
Rikard

November 12, 2023 at 10:58 am in reply to: image d’arrière plan section #1425319

Rikard
Keymaster

Hi,

Thanks for the update. The screenshots you posted are not working, please try uploading them again. Also please post a link to where we can see the problem on your actual site.

Best regards,
Rikard

November 11, 2023 at 7:58 pm in reply to: Color Section – Images disappeared #1425308

Rikard
Keymaster

Hi,

It’s still http on the page I linked to, please try changing it again.

Best regards,
Rikard

November 11, 2023 at 12:25 pm in reply to: Color Section – Images disappeared #1425294

Rikard
Keymaster

Hi,

Thanks for the login details. Please try to set your WordPress and site URL to https on the page in private. Also make sure that you are running the latest version of the theme: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

November 11, 2023 at 12:21 pm in reply to: Table of Contents Plugins not working #1425292

Rikard
Keymaster

Hi,

Thanks for that. First off, please make sure that the site is running the latest version of the theme: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you need help with updating, then please provide us with FTP login details for the staging site.

Best regards,
Rikard

November 11, 2023 at 12:15 pm in reply to: woocommerce on phone #1425291

Rikard
Keymaster

Hey smarta-brett,

Thanks for the login details and screenshots. Could you post a link to where we can see the actual elements as well please?

Best regards,
Rikard

November 11, 2023 at 12:12 pm in reply to: Any way to add the child theme, when I have made some changes to main theme? #1425290

Rikard
Keymaster

Hey stunna42,

You can select to import the parent theme settings under Enfold->Import/Export. Any custom code you might have added would be have to moved manually into the child.

Best regards,
Rikard

November 11, 2023 at 12:10 pm in reply to: WooCommerce Issues – Shipping and Payment Options Greyed Out After recent Update #1425289

Rikard
Keymaster

Hey jkorsower,

Did this happen after updating WordPress? If so, then you might want to try downgrading to a previous version. You could try using this plugin for example: https://wordpress.org/plugins/wp-downgrade/

Best regards,
Rikard

November 11, 2023 at 12:06 pm in reply to: css help #1425287

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for sharing. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 11, 2023 at 11:59 am in reply to: Productbox Size #1425286
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
.product .av-product-class-minimal {
    height: 480px;
    min-height: 480px !important;
}
```
Best regards,
Rikard
November 11, 2023 at 11:54 am in reply to: Improve Mobile Page Speed Performance #1425285

Rikard
Keymaster

Hey jauyong,

I’m not sure what you need help with exactly? Did you try the suggestions which are listed in the test?

Best regards,
Rikard

November 11, 2023 at 11:51 am in reply to: Team Member Font Size #1425284

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 11, 2023 at 11:51 am in reply to: Ich habe enfold gerade installiert finde aber “Modern Demo” nicht. #1425283

Rikard
Keymaster

Hey FinnegansWake2016,

All demos can be installed under Enfold->Demo Import. If you need further help, then please link to the demo you are looking to import: https://kriesi.at/themes/enfold-overview/

Best regards,
Rikard

November 11, 2023 at 11:48 am in reply to: Search box is not displayed properly on mobile.. #1425282
Rikard
Keymaster
Hey ballindigital,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#searchform {
  background: #fff;
}
}
```
Best regards,
Rikard
November 11, 2023 at 11:40 am in reply to: wp-login.php loop #1425281

Rikard
Keymaster

Hi,

Thanks for the update. So the same thing happens when a default theme is active? In that case, it’s not theme related. If you want to debug things further, then please disable all plugins and custom code temporarily.

Best regards,
Rikard

November 11, 2023 at 11:31 am in reply to: How to format in the webshop #1425280

Rikard
Keymaster

Hey Alan,

I’m not sure I understand which text you are trying to target and how. Please provide us with a further explanation of your intentions, or post a screenshot highlighting them.

Best regards,
Rikard

November 11, 2023 at 11:26 am in reply to: Service unavailable error woocommerce enfold #1425279

Rikard
Keymaster

Hey Sihamazaz,

Thanks for the login details. I saw the unavailable error message a few times, and it seems to be a server error. Please try reaching out to your hosting provider for further help. The problem with the Layout Builder seems to be caused by the server as well, as I’m seeing 503 errors in the console. Please bring that up with your hosting provider as well.

Best regards,
Rikard

November 10, 2023 at 2:52 pm in reply to: It isn’t possible to upload and install the theme #1425238

Rikard
Keymaster

Hey Createve_Solutions,

Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 10, 2023 at 2:51 pm in reply to: Does Enfold work on WordPress 6.4.1? #1425237

Rikard
Keymaster

Hey domchocolate,

There has been some problems with the core 6.4 release, so I would recommend that you wait until those are solved.

Best regards,
Rikard
Author

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Viewing 30 posts - 7,021 through 7,050 (of 93,582 total)

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