Page 234 – Support | Kriesi.at – Premium WordPress Themes

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Posts
November 18, 2023 at 10:45 am in reply to: Remove XXXXX search results for: searchterm in breadcrumb title #1425899
Rikard
Keymaster
Hey Thomas,

Please try the following in Quick CSS under Enfold->General Styling:
```
.search-results .extra-mini-title {
  display: none; 
}
```
Best regards,
Rikard
November 18, 2023 at 10:42 am in reply to: Footer-Seite wird Mobil nicht angezeigt #1425898

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 18, 2023 at 10:40 am in reply to: unterschiedliche formatierung bei zwei Sprachen #1425897

Rikard
Keymaster

Hey welti,

I can’t see any difference between the two languages, could you post a screenshot highlighting the problem please?

Best regards,
Rikard

November 16, 2023 at 4:10 pm in reply to: Background of a column is streched to the whole #1425766

Rikard
Keymaster

Hey steffens6,

I don’t understand your question. Please try to explain the problem you are having a bit further, and post a link to where we can see it.

Best regards,
Rikard

November 16, 2023 at 4:08 pm in reply to: Problems after enfold update #1425764

Rikard
Keymaster

Hi,

Thanks for the update. Yes, updates should come through if your token is correct. If not, then please use the plugin I linked to earlier in this thread.

Best regards,
Rikard

November 16, 2023 at 4:05 pm in reply to: telephone number iisn`t shown right #1425763

Rikard
Keymaster

Hey rixi,

Please post admin WordPress login details in private, then let us know which number should go where.

Best regards,
Rikard

November 16, 2023 at 4:03 pm in reply to: Logo is not shown in mobile view #1425762

Rikard
Keymaster

Hey rixi,

It’s not showing on desktop either, and there is security warning when trying to access the image directly. See private.

Try uploading it to the the actual site instead, then add the new URL in the theme options.

Best regards,
Rikard

November 15, 2023 at 3:50 pm in reply to: How to change font size in the topbar / small bar above main menu? #1425691
Rikard
Keymaster
Hey JoStudioDeRijp,

Please try the following in Quick CSS under Enfold->General Styling:
```
#header_meta ul li a {
  font-size: 14px;
}
```
Best regards,
Rikard
November 15, 2023 at 3:46 pm in reply to: Color Section – Images disappeared #1425689

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 15, 2023 at 8:55 am in reply to: Table of Contents Plugins not working #1425653

Rikard
Keymaster

Hi,

Thanks for that. The problem seems to be coming from your child theme as it’s working as expected when the parent theme is active, you can see and verify that on your staging site now as I’ve left the parent active. Your child theme contains a lot of files, so I can’t say for sure what is causing this to happen. What you could do is to download your current child locally to your machine, then install a clean child theme and start adding the customisations one by one to see when the problem starts happening.

Best regards,
Rikard

November 14, 2023 at 4:40 pm in reply to: Table of Contents Plugins not working #1425584

Rikard
Keymaster

Hi,

You are running 5.2.1 on the staging site, the current version of the theme is 5.6.8. We can’t debug problems on old theme versions unfortunately. If you want to update yourself, then please refer to the documentation I linked to in my previous reply. If you want us to update for you, then please include FTP login details in private.

Best regards,
Rikard

November 14, 2023 at 4:35 pm in reply to: Trial Version #1425582

Rikard
Keymaster

Hey Yvonne,

Thanks for reaching out to us.

We can’t give out trial versions unfortunately. Yes you can chose a boxed layout, but you might need custom CSS if you want to add a border. Example of a boxed layout: https://kriesi.at/themes/enfold-blog/

Best regards,
Rikard

November 14, 2023 at 4:18 pm in reply to: Problem Startseite kann nicht ausgewählt werden #1425581

Rikard
Keymaster

Hi,

Thanks for the update. I’m seeing 403 errors coming from the Autoptimize plugin, please try deactivating the plugin to see what happens then. If you need further help with that plugin, then please try reaching out directly to their support.

Best regards,
Rikard

November 14, 2023 at 4:13 pm in reply to: Problems after enfold update #1425580

Rikard
Keymaster

Hi,

Thanks for the update. Did you activate the option to delete old CSS and JS files on the bottom of the same page? If not, then please try to activate that, then enable file compression again to see what happens then.

About updates; did you register your theme license? If not, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/. If the updates are still not coming through after that, then please try using this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

November 14, 2023 at 11:15 am in reply to: Slider Fullsize is not behind the menu wirh changing menu colour, only startsite #1425552

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 14, 2023 at 10:29 am in reply to: When not logged in WP, Cookie Information is displayed wrongly. #1425546

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 13, 2023 at 7:51 pm in reply to: Problems after enfold update #1425492

Rikard
Keymaster

Hey Stephan,

Could you post screenshots highlighting the problems on your site please?

Best regards,
Rikard

November 13, 2023 at 7:50 pm in reply to: Assignment of Administrators #1425490

Rikard
Keymaster

Hey Jay,

User administration is handled by WordPress core, not the theme. I don’t think there are any limitations as to how many users a site can have.

Best regards,
Rikard

November 13, 2023 at 7:47 pm in reply to: Ich habe enfold gerade installiert finde aber “Modern Demo” nicht. #1425489

Rikard
Keymaster

Hi,

Thanks for that. Please have a look at this screenshot: https://snipboard.io/S58WdD.jpg

Best regards,
Rikard

November 13, 2023 at 7:45 pm in reply to: Blog post headline? #1425487

Rikard
Keymaster

Hi,

Yes, that might be added in a future version of the theme.

Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 13, 2023 at 7:43 pm in reply to: Slider Fullsize is not behind the menu wirh changing menu colour, only startsite #1425486

Rikard
Keymaster

Hi,

Thanks for that. You can find the Layout menu in the sidebar when editing the page, please check your header settings there.

Best regards,
Rikard

November 13, 2023 at 7:41 pm in reply to: Enfold Creative Studio Demo Heading #1425485

Rikard
Keymaster

Hi,

Yes that’s right, if the menu is empty then it will auto-populate items for you. Hiding it with CSS is the easiest way of removing the menu.

I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 13, 2023 at 7:39 pm in reply to: Productbox Size #1425484
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
div .product a {
    text-decoration: none;
    margin: 0;
    position: absolute;
    top: 50%;
    -ms-transform: translateY(-50%);
    transform: translateY(-50%);
}
```
Best regards,
Rikard
November 13, 2023 at 7:27 pm in reply to: Top and botom margin newly display on full screen slider #1425483

Rikard
Keymaster

Hi,

Sorry for the late reply. I haven’t been able to find a solution to your problem, so I’ve asked the rest of the team for help. Please reply to this thread so that it gets added back to our support queue.

Best regards,
Rikard

November 13, 2023 at 7:24 pm in reply to: PHP Kompatibilität #1425482

Rikard
Keymaster

Hey Jam,

We recommend using PHP 8.1 or 8.2, and we are continually developing the theme to support the latest versions of PHP.

Best regards,
Rikard

November 13, 2023 at 7:22 pm in reply to: Can not update theme. Envato Token also not working #1425481

Rikard
Keymaster

Hi,

Thanks for that. I’m still not sure what you are looking to change though, maybe you want to remove the quote symbols which are now both on new lines?

Best regards,
Rikard

November 13, 2023 at 12:49 pm in reply to: Blog post headline? #1425437
Rikard
Keymaster
Hey pikkuapuri,

Please try the following in Quick CSS under Enfold->General Styling:
```
.slide-entry-title a {
  font-size: 16px;
  word-wrap: break-word;
}
```
Best regards,
Rikard
November 13, 2023 at 12:46 pm in reply to: Ich habe enfold gerade installiert finde aber “Modern Demo” nicht. #1425435

Rikard
Keymaster

Hi Gerd,

Thanks for the update. Could you please link directly to the demo you are looking to import? I sent a link to the demo overview in my previous reply.

Best regards,
Rikard

November 13, 2023 at 10:32 am in reply to: WooCommerce Issues – Shipping and Payment Options Greyed Out After recent Update #1425408

Rikard
Keymaster

Hi,

Thanks for the update. Are you getting the same problem if you activate a default WordPress theme?

Best regards,
Rikard

November 13, 2023 at 10:31 am in reply to: Enfold Creative Studio Demo Heading #1425407
Rikard
Keymaster
Hi,

Please try this in Quick CSS to hide the burger menu:
```
.av-burger-menu-main {
  display: none; 
}
```
Best regards,
Rikard
Author

Posts

Viewing 30 posts - 6,991 through 7,020 (of 93,582 total)

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