Page 1949 – Support | Kriesi.at – Premium WordPress Themes

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January 13, 2018 at 6:18 am in reply to: Mobile menù #896846

Rikard
Keymaster

Hey topmedialab,

It seems to be working just fine on my end. Please, you can tell me what’s wrong with it?

Best regards,
Rikard

January 13, 2018 at 6:15 am in reply to: Habe kein Passwort für Forum erhalten #896845

Rikard
Keymaster

Hey Martin Rehm,

Which email did you use? Also please post the purchase code in private.

Best regards,
Rikard

January 13, 2018 at 6:13 am in reply to: Enfold Tabs strange behavior #896844

Rikard
Keymaster

Hi,

I agree, it would be nice to know what happened but that kind of debugging takes a long time unfortunately. We’ll help you out in your other thread, should we close this for now?

Best regards,
Rikard

January 13, 2018 at 6:04 am in reply to: W3 Total Cache #896843

Rikard
Keymaster

Hi Pia,

Great, glad you got it working.

I’m not sure which files you are referring to though? If you want to make sure then you can download a fresh copy from your Themeforest account and compare the files in that package with what is on your server.

Best regards,
Rikard

January 13, 2018 at 5:43 am in reply to: Instagram-widget just showing tags instead of thumbnails #896838
Rikard
Keymaster
Hey Manuel,

I’m not sure why but the instagram server is responding with a 403 error (forbidden). It might be due to your htaccess login?

Best regards,
Rikard
- This reply was modified 8 years, 3 months ago by Rikard.
January 13, 2018 at 5:37 am in reply to: Gallery full width #896836
Rikard
Keymaster
Hi,

Thanks for that, though what you are using there is not part of our theme. You should be able to use the CSS I initially posted to style the element, or you can use the Gallery element which is available for you in the layout builder.

Best regards,
Rikard
- This reply was modified 8 years, 3 months ago by Rikard.
January 13, 2018 at 5:25 am in reply to: reduce space between element in sidebar #896829
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.sidebar .widget {
    padding: 15px 0 15px 0 !important;
}
```
Best regards,
Rikard
January 13, 2018 at 5:23 am in reply to: Product category banner with transparent header #896826

Rikard
Keymaster

Hi Per,

Thanks for the feedback. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

January 13, 2018 at 5:21 am in reply to: Sub Nav far away from Main Nav #896825

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 13, 2018 at 5:20 am in reply to: loading page stay blank #896824

Rikard
Keymaster

Hey jb84,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

January 13, 2018 at 5:18 am in reply to: Uncaught TypeError: Cannot read property 'ready' of undefined in avia.js #896823

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 12, 2018 at 2:17 pm in reply to: Single article with back button #896591

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 12, 2018 at 2:16 pm in reply to: URGENT! – Section Minimum Height – BUG #896590

Rikard
Keymaster

Hey FabelMedia,

I’m not sure what it’s going on there but it seems like it’s your server which is the problem. You are getting 302 and 307 response codes, which I’m not really sure what they are to be honest. Could you contact your hosting provider to see if they can bring some clarity to that please?

Best regards,
Rikard

January 12, 2018 at 2:03 pm in reply to: Repeated installation issues #896584

Rikard
Keymaster

Hi Helen,

Thanks for that, I’m able to log in now. Are we allowed to switch to Enfold to check the problem?

Best regards,
Rikard

January 12, 2018 at 1:47 pm in reply to: Bug: Mobile Menue > Mega Menu Item > optional CSS-Class isn't added to item #896580

Rikard
Keymaster

Hi again,

We have a ticket for this in our internal development now, so it should hopefully be included in the next release :-)

Regards,
Rikard

January 12, 2018 at 1:38 pm in reply to: Mobile Vesrsion #896576

Rikard
Keymaster

Hi,

If you set a background to the Color Section, then you will get the Background Attachment option just under it. You can set it to parallax there.

Best regards,
Rikard

January 12, 2018 at 1:17 pm in reply to: Bug: Mobile Menue > Mega Menu Item > optional CSS-Class isn't added to item #896573

Rikard
Keymaster

Hi,

Thanks for the feedback, I’ll check with the developer. I’m guessing it shouldn’t be all that difficult to implement.

Best regards,
Rikard

January 12, 2018 at 1:14 pm in reply to: How to remove dot in widget area #896571

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 12, 2018 at 1:13 pm in reply to: Add banner before header #896570

Rikard
Keymaster

Hi,

Glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 12, 2018 at 1:12 pm in reply to: Website is all wonky on mobile / images not loading #896569
Rikard
Keymaster
Hey Blanche,

Please try this in Quick CSS for the first section on the home page:
```
@media only screen and (max-width: 767px) {
.avia-builder-el-0 .slideshow_caption {
    padding-top: 0 !important;
}
}
```
I couldn’t reproduce your other problem though, did you try clearing your browser cache and reload the page or try a different browser?

Best regards,
Rikard
January 12, 2018 at 1:08 pm in reply to: MOBILE MENU will not open on some page #896567

Rikard
Keymaster

Hi,

Ok, thanks for the feedback. You can see the error messages in the console of your browser if you right click somewhere on it and select Inspect.

Best regards,
Rikard

January 12, 2018 at 11:07 am in reply to: Page not rendering properly on mobile #896514

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 12, 2018 at 11:05 am in reply to: Instagram Feed showing text and not loading images #896511

Rikard
Keymaster

Hi sv3designs,

It looks like the Instagram server is responding with a 403 error (forbidden), are you sure that your account has the correct settings for them to be shown on a third party page?

Best regards,
Rikard

January 12, 2018 at 9:27 am in reply to: width colums #896471
Rikard
Keymaster
Hi,

Are you looking to adjust the 1/4 columns? If so you can edit this CSS which is the default:
```
.av_one_fourth {
    margin-left: 6%;
    width: 20.5%;
}

first.av_one_fourth {
    margin-left: 0;
}
```
Best regards,
Rikard
January 12, 2018 at 9:02 am in reply to: author link in loop-index.php #896468

Rikard
Keymaster

Hi,

Thanks Günter, I’ll close the thread for now.

Best regards,
Rikard

January 12, 2018 at 8:56 am in reply to: Enfold Facebook Likebox not displaying #896467

Rikard
Keymaster

Hi samvasgr,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

January 12, 2018 at 8:52 am in reply to: Mobile Vesrsion #896466

Rikard
Keymaster

Hi,

Did you try a Color Section element and set it to Parallax? We can give you shortcodes to use if you only want to import one page from the demo?

Best regards,
Rikard

January 12, 2018 at 8:43 am in reply to: 400 bad request #896464

Rikard
Keymaster

Hey webdesignphx,

I can’t see any 400 server responses on the test in private, where are you seeing them?

Best regards,
Rikard

January 12, 2018 at 8:39 am in reply to: MOBIL MENU WILL NOT OPEN #896463

Rikard
Keymaster

Hey mattcakes24,

I’ve replied to your other thread already, should we keep communicating in that please? Opening more than one thread for the same problem won’t get it solved faster.

Best regards,
Rikard

January 12, 2018 at 8:38 am in reply to: Want to temporarily include sth html into a) all pages b) a JPG into footer #896462

Rikard
Keymaster

Hey Klaus-Peter,

a. I’m not sure exactly where you want it, but maybe a widget in the header would do the trick? http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

b. For the image in the footer, maybe you could try a widget for that as well? You can find the footer widgets under Appearance->Widgets.

Best regards,
Rikard
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Posts

Viewing 30 posts - 58,441 through 58,470 (of 93,582 total)

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