Forum Replies Created

Viewing 30 posts - 58,021 through 58,050 (of 92,377 total)
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  • in reply to: Pinterest Verify #886381

    Hey Itty,

    Please try this in your child theme’s functions.php file:

    function itty_add_pinterest_verification(){ ?>
    <meta name=”p:domain_verify” content=”e47e7bea2e19459c86b3a82028497572″/>
    <?php }
    add_action('wp_head', 'itty_add_pinterest_verification');

    Best regards,
    Rikard

    in reply to: Lightbox / Image Size #886374

    Hi,

    Great, glad you got it working and thanks to @guenni007 for helping out :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: upload a photo #886371

    Hi,

    Thanks for the feedback, I get the same problem on my end. The server is responding with a 403 Forbidden message. Could you try to contact your hosting provider to see if they know why that is please?

    Best regards,
    Rikard

    in reply to: Burger Menu #886367

    Hi,

    Great, glad we could help. Please open a new thread if you should have any further questions or problems, I’ll close this for now.

    Best regards,
    Rikard

    in reply to: Featured images are compressed or stretched on mobile #886365

    Hi,

    Great, glad we could help :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: When is next update for Enfold expected? #886361

    Hi zimbo,

    As far as I know, the only problem with running Enfold 4.2 and WordPress 4.9 or 4.9.1 is the misalignment on full width videos. Other than that I am not aware of any issues at all. There are fixes for that problem available on the forum, and they have worked for the vast majority or users. Some still have problems though I’m not sure if could be related to something else. So if you really want to run the latest versions, then maybe you could try to update on a staging environment first to see if you encounter any problems? If you do, you could try to implement the fixes available for the video problem. If you should need help with anything then please open new tickets for each problem so that we can have a closer look at them.

    The next release is scheduled for January as of now. We’d like to apologise for any problems the new version might have caused, in my opinion it’s a big improvement if you compare it to the previous version though.

    I would also like to say that we are planning to implement automatised testing as standard prior to new releases. We do of course test things manually before releases, but it’s obvious that we do miss some things which automatic tests should find for us. We’re hoping that this will catch more problems like these so you guys don’t have to waste your time on this forum :-)

    Best regards,
    Rikard

    in reply to: Mobile view problem #886360

    Hi,

    Glad we could help :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Post migration graphic #886359

    Hi,

    I’m not sure to be honest, did you check the sizes or the images? If they are not the same size then they might become misaligned like that. Otherwise you can try this CSS:

    .home .avia-builder-el-1 {
          vertical-align: top !important;
    }

    Best regards,
    Rikard

    in reply to: Move image description one layer up #886349

    Hi,

    Thanks for the login details, on which page can we see the problem?

    Best regards,
    Rikard

    in reply to: Text widget (Arbitrary text.) not allowing for content. #886348

    Hi,

    Great, glad you found the problem. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    in reply to: Menu – Not Sitting Within Header #885998

    Hi,

    Great, thanks for the feedback. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Burger Menu #885997

    Hi,

    I’m not sure what you mean by that, do you mean that you want it semi transparent? If so then try this instead:

    .av-burger-overlay-scroll {
        background:rgba(255,255,255,0.5) !important;
    }

    You can convert your hex colour to rgba with tools online.

    Best regards,
    Rikard

    in reply to: Plugins tab missing #885996

    Hi,

    Great, glad you found that link. I’m not sure if you need any further help on the topic?

    Best regards,
    Rikard

    in reply to: pagination blogpost on same page #885975

    Hi,

    No problem, please open a new thread if you should have any further questions or problems :-)

    Best regards,
    Rikard

    in reply to: Can't update Enfold from 4.1.2 to 4.2 #885974

    Hi,

    Thanks for that. I get the same error, though I’m not sure what is causing it. It’s probably a security setting on your server which needs to be adjusted. Maybe you could try to update manually via FTP this time? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    in reply to: How to achieve that look? #885972

    Hi,

    I added this to your Quick CSS and it’s working:

    .home main {
      padding-top:0 !important;
    }

    Best regards,
    Rikard

    in reply to: Fatal Error Enfold Demo 2017 #885970

    Hi Martin,

    That is the background set in the Color Section element on the page. If you hover it in the builder, you will see a pen+paper icon to the left, click that and you will see the element options. Then click Section Background and you will be able to change the image there.

    Best regards,
    Rikard

    in reply to: Topbar shifted down after Update #885968

    Hey slui,

    Please try the following in Quick CSS under Enfold->General Styling:

    #advanced_menu_toggle, #advanced_menu_hide {
      display:none;
    }

    Best regards,
    Rikard

    Hey campfireministries,

    That version is very old and not compatible with the WordPress version you are running. Could you try to update manually via FTP please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    in reply to: Lightbox / Image Size #885965

    Hi,

    Great, let us know how you get on with it.

    Best regards,
    Rikard

    in reply to: Mobile view problem #885964

    Hi,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
    .page .slide-entry {
      border-bottom: 1px solid #ddd;
    }
    }

    Best regards,
    Rikard

    in reply to: Facebook sign bigger #885963

    Hey nadinedomnink,

    Please try the following in Quick CSS under Enfold->General Styling:

    #footer .av-social-link-facebook a:before {
      font-size:30px;
      color:red;
    }

    Best regards,
    Rikard

    in reply to: Automatically posted messages appear #885962

    Hi,

    Thanks for that, I can see the post you are referring to, though this has nothing to do with the theme you are using. Did you try to remove the user posting those or reset the password of the account?

    Best regards,
    Rikard

    in reply to: Layer Slider no loop. #885956

    Hi,

    Please try this in Quick CSS to hide the navigation on the Layer Slider:

    .ls-nav-prev, .ls-nav-next {
      display:none;
    }

    Best regards,
    Rikard

    in reply to: Takeaway / Restaurant Ordering system online #885955

    Hey projectt_co_uk,

    There is no functionality for that in the theme itself, but it’s fully compatible with WooCommerce which might have it by default or can be added with a plugin. I’m not aware of any plugins which might be right for you but a search should reveal if there are any out there.

    Best regards,
    Rikard

    in reply to: Uploaded logo is not shown on mainpage – notebook #885954

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Enfold Slides not responsive? #885953

    Hey lilianguentsche,

    Could you post a link to the site in question so that we can take a closer look please?

    Best regards,
    Rikard

    in reply to: Extra row on top of the header #885952

    Hey Tarmota,

    You can use the fields that you mentioned and change the styling, though you would need to explain a bit further if you need help with that. You could also try to modify your header.php file in your child theme to add the extra element.

    Best regards,
    Rikard

    in reply to: When is next update for Enfold expected? #885945

    Hi Monique,

    I understand your concerns but like Victoria pointed out, we can’t be responsible for problems caused by third party code or WordPress itself. Though the lines can be very blurry sometimes, especially for users who might not be as technical as we are. As far as I know, Enfold is compatible with the newest versions of WordPress, though there was a problem with full width videos in 4.9. That seems to not have been a problem on our end though but still needs to be fixed by us of course.

    If you want to make sure that your sites stay the same on the front end, then I can recommend that you run visual regression testing on them. You should also do your updates on a staging environment first so that your production sites are not affected. If you should like for someone to take care of all of this for you, then you can contact a WordPress maintenance company. I can personally vouch for SteadyWP on that list.

    Best regards,
    Rikard

    in reply to: Gallery not working. #885944

    Hey ilifelive,

    I don’t think that is related to the theme, did you try disable all plugins to see if there is a conflict coming from any of them?
    If you need us to have a closer look then please post admin login details in private.

    Best regards,
    Rikard

Viewing 30 posts - 58,021 through 58,050 (of 92,377 total)