Page 1908 – Support | Kriesi.at – Premium WordPress Themes

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February 1, 2018 at 7:14 am in reply to: Mobile: Color Section Background Position (vertical not working) #905999

Rikard
Keymaster

Hi archivarbookscanning,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

February 1, 2018 at 7:05 am in reply to: Youtube Loading Black Screen for Color Sections #905998

Rikard
Keymaster

Hi nathancole,

I can’t access your site, do you have any ip restrictions active?

Best regards,
Rikard

February 1, 2018 at 7:03 am in reply to: Hiding submenu items in mobile menu? Accordion style #905997

Rikard
Keymaster

Hi solostrength,

I think you will need to copy shortcode to a widget to do that, could you post a link to your site so that we can have a closer look please?

Best regards,
Rikard

February 1, 2018 at 6:57 am in reply to: Anchor Links to another page, fixed header. In firefox not working correctly #905994

Rikard
Keymaster

Hi Bici,

Great, glad we could help. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 29, 2018 at 1:17 pm in reply to: Instagram Widget is slowing down page speed enormously (acc. Google Insights) #904248

Rikard
Keymaster

Hi,

Sorry for the late reply. We haven’t had this reported by other users to my knowledge, so we will have to see it in action to be able to debug. The test results from your site looks ok on my end, so I’m guessing you are still using the plugin which worked for you? If you want to see the actual speed your site is performing at, then I would advise you to use Pingdom or GTMetrics instead of Google Page Speed Insights.

Best regards,
Rikard

January 25, 2018 at 7:34 am in reply to: Contact form not working inside of color section with diagonal section border #902671

Rikard
Keymaster

Hi Chris,

Could you post a link to where we can see the problem please?

Best regards,
Rikard

January 25, 2018 at 7:30 am in reply to: Main Menu Font #902669
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
#avia-menu .current-menu-item .avia-menu-text {
  color:red !important;
}
```
Best regards,
Rikard
January 25, 2018 at 7:28 am in reply to: Syntax Error on header.php #902668

Rikard
Keymaster

Hi,

Thanks for that, could you try updating the theme to the latest version (4.2.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

January 25, 2018 at 7:26 am in reply to: Anchor Tabs Links #902666

Rikard
Keymaster

Hey lioron23,

Your site is not loading on my end, not sure what the error message in private even means to be honest with you?

Best regards,
Rikard

January 25, 2018 at 7:25 am in reply to: For those having Instagram problems… #902663

Rikard
Keymaster

Hi,

I’m not sure why you are having problem, but your Instagram feed is showing just fine on my end. Did you try to load the page in an incognito window in Chrome? That should fetch everything straight from the server.

Best regards,
Rikard

January 25, 2018 at 7:07 am in reply to: Layout and formating gone haywire #902648

Rikard
Keymaster

Hi,

Thanks for the feedback, it could very well be a conflict with a plugin. Did you try to deactivate them all to see if that is the case? You can activate them back one by one to see which one is causing the problems. Also, are you running the stand-alone version of LayerSlider? If so you will need to deactivate the built in version. Make sure to clear the cache from your caching plugins as well.

Best regards,
Rikard

January 25, 2018 at 7:03 am in reply to: Seem to be having various issues with the Avia Editor #902645

Rikard
Keymaster

Hey nick_obee,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see and reproduce the problem in question.

Best regards,
Rikard

January 25, 2018 at 7:01 am in reply to: choice to have h1 to h6 #902644

Rikard
Keymaster

Hey allen,

That is not possible by default unfortunately, but you can set the font size for the caption and caption text in the element options.

Best regards,
Rikard

January 25, 2018 at 6:59 am in reply to: fullwidth east slider bleed caption background #902643
Rikard
Keymaster
Hi,

Thanks for that. Please try this CSS to see if works out for you:
```
.caption_container {
  max-width:100% !important;
  padding:0 !important;
}

.slideshow_caption {
  padding:0 !important;
}
```
Best regards,
Rikard
January 25, 2018 at 6:54 am in reply to: Enfold 4.2 update caused missing Mobile menu (Plugin issue) #902635

Rikard
Keymaster

Hi Colin,

Maybe it’s not the right solution for you, but you can use the Navigation Menu widget in order to have custom menus in widgets.

Best regards,
Rikard

January 25, 2018 at 6:44 am in reply to: Enfold – Instagram Widget, change button-color #902622

Rikard
Keymaster

Hey lilianguentsche,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

January 25, 2018 at 6:43 am in reply to: Enfold Slides not responsive? #902621

Rikard
Keymaster

Hi,

Glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 25, 2018 at 6:42 am in reply to: fonts from myfonts.com installing in enfold: uploading or not? #902619

Rikard
Keymaster

Hey dorisb123,

You can only get Google fonts into the theme font lists, any other font you would have to add manually. Here is a guide which might help you out: http://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/

Best regards,
Rikard

January 25, 2018 at 6:39 am in reply to: One Masonry item is always EMPTY – How can I delete that extra empty item? #902617

Rikard
Keymaster

Hey Erwin,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 25, 2018 at 6:36 am in reply to: Mobile Logo Resolution #902613

Rikard
Keymaster

Hey graffi,

It’s using the same image on all resolutions on my end, could you post a screenshot of the problem and how you want to change it please?

Best regards,
Rikard

January 25, 2018 at 6:31 am in reply to: Logo partner grid not updating #902609

Rikard
Keymaster

Hi,

Thanks for the feedback, are you referring to the Repeatable Content element? If so, then how did you get that into the Layout Builder?

Best regards,
Rikard

January 25, 2018 at 6:26 am in reply to: Safari don´t show empty columns #902605

Rikard
Keymaster

Hi,

Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 25, 2018 at 6:25 am in reply to: Header Spacing #902601
Rikard
Keymaster
Hi,

Thanks for the feedback. Please try the following in Quick CSS under Enfold->General Styling:
```
.av_header_stretch .container {
    width: 1400px !important;
    max-width: 100% !important;
}
```
Best regards,
Rikard
January 25, 2018 at 6:21 am in reply to: Enfold 4.2.1 Don't registre? #902597

Rikard
Keymaster

Hi,

Thanks for that, as far as I can see you are running 4.2, and it says so when checking for updates as well. Maybe you could try updating manually via FTP if you need to update to 4.2.1? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

January 25, 2018 at 6:17 am in reply to: Fullscreen Slider custom html content as background? #902594

Rikard
Keymaster

Hey Maaster,

I’m not sure if that would work, did you try the code in a Code Block element only? That would determine if it works at all with the theme or not.

Best regards,
Rikard

January 25, 2018 at 6:05 am in reply to: problems with last update january) #902573

Rikard
Keymaster

Hi,

Thanks for the feedback, though we could have to see the actual problem in order to find the problem. Maybe you could copy your site to a staging environment and update there so that we can see it?

Best regards,
Rikard

January 25, 2018 at 6:03 am in reply to: How to add a multilingual button? #902570

Rikard
Keymaster

Hi,

That would not be allowed unfortunately, if it’s on a separate domain then you would need a separate license for that.

Best regards,
Rikard

January 25, 2018 at 6:02 am in reply to: Gradient background #902569

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007, did you try that out @plichart1?

Best regards,
Rikard

January 25, 2018 at 6:01 am in reply to: Instagram side bar in blog not displaying images #902566

Rikard
Keymaster

Hi,

Could you try updating the theme to the latest version (4.2.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

January 25, 2018 at 5:50 am in reply to: How to center align the masonry gallery #902557
Rikard
Keymaster
Hey DROR,

Please try this CSS:
```
@media only screen and (max-width: 479px) {
.av-masonry-entry {
  left: 5% !important;
}
}
```
Best regards,
Rikard
Author

Posts

Viewing 30 posts - 57,211 through 57,240 (of 92,854 total)

← 1 2 3 … 1,907 1,908 1,909 … 3,094 3,095 3,096 →