Page 1902 – Support | Kriesi.at – Premium WordPress Themes

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February 10, 2018 at 5:06 am in reply to: Updated theme and Mobile burger menu shows but doesn't work #910458

Rikard
Keymaster

Hi,

If you inspect the page in your browser, you will see a few error messages. If you click on the first one then it will show you the code where the error is coming from, to me it looks like there is a script tag open but not closed. I don’t know where it’s added though, I was hoping you would know that. It’s not something you have added?

Best regards,
Rikard

February 10, 2018 at 4:56 am in reply to: Just uploaded new version of Enfold via WP and i cant get access to the site #910456
Rikard
Keymaster
Hi Nick,

Thanks for that. You had this in your Quick CSS which was causing it to not display:
```
@media only screen and (max-width: 1024px) {
nav.main_menu {display:none !important;}
#advanced_menu_toggle, #advanced_menu_hide {display:block !important; }
}
```
I’ve removed it and the mobile menu is showing fine now.

Best regards,
Rikard
February 10, 2018 at 4:47 am in reply to: alternative content #910454

Rikard
Keymaster

Hi Mike,

I’m sorry but I’m having problems understanding your last post, could you try to explain a bit further? If you are looking for a an article explaining how to do this then we don’t have one unfortunately, you will need custom code for this.

Best regards,
Rikard

February 10, 2018 at 4:44 am in reply to: avia-buttons inline centered #910453
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.home #av_section_1 .avia-builder-el-12 .avia-button-wrap {
  float:right;
}

.home #av_section_1 .avia-builder-el-14 .avia-button-wrap {
  float:left;
  margin-left:10px;
}
```
Best regards,
Rikard
February 9, 2018 at 9:46 am in reply to: Updated theme and Mobile burger menu shows but doesn't work #910163
Rikard
Keymaster
Hi,

Thanks for the feedback. There are a few error messages on the page, the first one seems to indicate an open script tag before this line:
```

```
Where exactly did you add that?

Best regards,
Rikard
February 9, 2018 at 9:42 am in reply to: Enfold 4.2.3 update again disabled website, like 4.2.2 #910162

Rikard
Keymaster

Hi JL,

It’s very difficult to say what could have gone wrong, do you have access to server logs? I think that is the only place where you or we can find clues as to why the updates didn’t finish correctly.

Best regards,
Rikard

February 9, 2018 at 9:33 am in reply to: Website resized after update #910159

Rikard
Keymaster

Hi Darren,

Great, glad you got it working. Please let us know if you should have any more problems or questions for us.

Best regards,
Rikard

February 9, 2018 at 9:30 am in reply to: menu left, two custom links right with social icons #910158

Rikard
Keymaster

Hi dmac,

We can help you out with the CSS, though I can’t log in to your installation. Could you check and verify the details please?

Best regards,
Rikard

February 9, 2018 at 9:25 am in reply to: Blog Layout – text left, image right #910157

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 9, 2018 at 9:20 am in reply to: Semi-transparent text box on top of color section with photo background #910155

Rikard
Keymaster

Hi,

Glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 9, 2018 at 6:40 am in reply to: Change the border of Contact Form 7 #910136
Rikard
Keymaster
Hi,

Thanks for the link and screenshot. Please try the following in Quick CSS under Enfold->General Styling:
```
#top .main_color input[type='text'] {
    background-color: transparent;
    border: none;
    border-bottom: 1px solid #ddd;
}
```
Best regards,
Rikard
February 9, 2018 at 6:36 am in reply to: Increase size of Portfolio Grid elements #910133

Rikard
Keymaster

Hi,

You can create a new user under Users, use one of your own emails or (Email address hidden if logged out) .

Best regards,
Rikard

February 9, 2018 at 6:34 am in reply to: Aria Fullwidth Slider broken #910132

Rikard
Keymaster

Hi Brian,

Thanks for that, I can log in now. Though it’s hard for us to debug third party code which is throwing the error in this instance. Would you be able to contact the people providing this code to see if they can see what is going wrong please?

Best regards,
Rikard

February 9, 2018 at 6:26 am in reply to: error in /enfold/config-woocommerce/config.php on line 1360 #910131

Rikard
Keymaster

Hey naturalspirits,

I couldn’t see any error messages on that page, where are you seeing them exactly? If it’s on the backend then please include admin login details in private.

Best regards,
Rikard

February 9, 2018 at 6:19 am in reply to: Video Background and Safari on Mac #910130

Rikard
Keymaster

Hi alex_ce,

Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 9, 2018 at 6:18 am in reply to: New Google+ Logo Update? #910129

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 9, 2018 at 6:17 am in reply to: Just uploaded new version of Enfold via WP and i cant get access to the site #910128

Rikard
Keymaster

Hi Nick,

Thanks for the feedback, I see the same thing on my end. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 9, 2018 at 6:13 am in reply to: Import parent theme on child theme not importing #910127

Rikard
Keymaster

Hi,

Yes, it can be any theme setting basically. Just toggle a setting or two and save, that rewrites all your settings and the imported ones are included then as well.

Best regards,
Rikard

February 9, 2018 at 6:08 am in reply to: SSL error in contact page #910125

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 9, 2018 at 6:04 am in reply to: SSL Mixed content for child theme .styles.css file ? #910124

Rikard
Keymaster

Hey eberswine,

I can’t see any warnings on the page you linked to and the https is green on Chrome, I’m guessing you got it working?

Best regards,
Rikard

February 9, 2018 at 6:03 am in reply to: Slide and carroussel problem #910123

Rikard
Keymaster

Hi Davy,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 9, 2018 at 6:02 am in reply to: SSL PROBLEM #910122

Rikard
Keymaster

Hey fargeud,

The image in private seems to be the problem, please change is to https.

Best regards,
Rikard

February 9, 2018 at 5:58 am in reply to: logo is not displayed in mobile view #910120

Rikard
Keymaster

Hi,

Thanks for the login details and feedback, though I can see the logo on all screen sizes and on both the pages you linked to on my end. Maybe it was only caching? Did you try checking in an incognito window in Chrome?

Best regards,
Rikard

February 9, 2018 at 5:52 am in reply to: Stop animation for text blocks #910119

Rikard
Keymaster

Hi,

Glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 9, 2018 at 5:50 am in reply to: Menu is over my logo #910118

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 9, 2018 at 5:47 am in reply to: Side by side picture #910117

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 9, 2018 at 5:41 am in reply to: Instagram Feed showing text and not loading images #910115

Rikard
Keymaster

Hi George,

Great, glad you got it working and thanks for letting us know.

Best regards,
Rikard

February 9, 2018 at 5:40 am in reply to: Featured images in posts filtered by tags #910114

Rikard
Keymaster

Hi Peter,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

February 9, 2018 at 5:39 am in reply to: Enfold is not truly responsive #910113

Rikard
Keymaster

Hi Nicole,

Thanks for that, let’s go through this page by page. First off though, could you update to the latest version of the theme (4.2.3), it might help with some problems but likely not all: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

February 9, 2018 at 5:35 am in reply to: White space above slider and other issues #910112

Rikard
Keymaster

Hi,

First link:

Did you try to set your header to transparent? You can do so in the Layout menu on the right hand side of the edit screen.

Second link:

The fullwidth video is working on my end using both Chrome and Safari, and I see no gap above it on either one of those browsers either. Did you try to clear you browser cache and reload the page?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 57,031 through 57,060 (of 93,018 total)

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